Great service, clean room, easy to get to restaurants and Nashville, and the breakfast was delicious

Another great stay here, we stay here every couple of months. Perfect location along with being a great hotel. The rooms have decent size kitchens, as well.

The shower door in our room was incredibly difficult to open. My wife couldn’t do it and I had trouble. Fortunately, the day clerk Becky was very accommodating and allowed us to switch rooms to a kitchenette at no cost. The pool was clean and very refreshing. The bartender was incredibly friendly and the drinks were strong. The bar claimed to have a kitchen but it was closed all 3 nights we were there which was disappointing but there were plenty of restaurants nearby. Breakfast was pretty good. The outside deck was VERY nice with several fireplaces and grills to cook on if you desired.

We enjoyed the spacious room. They offered an area to cook and all the utensils needed. Loved how close it was to all the shopping and restaurants.

Good night's sleep. Noce shower.

Staff was very courteous and efficient, room was nice and clean, great area-convenient for my reason for visiting

Convenient property for Franklin Cool Springs area. Hotel room was very clean and new. Only issues were housekeeping kept waking me up and no do not disturb. Food at bar was not good.

Clean and quiet hotel with fabulous breakfast!

Good but don’t expect hot water.

Nice, big rooms. Excellent breakfast. Nice with an outdoor area with seating. Easy to park.

The room design and layout was excellent. Spacious with all amenities needed.

Great price just an 15 min uber ride to downtown

Power outage issues were resolved then the suite was very nice.

Very nice facility with good service!

Very very very nice

We liked the convenience of having a spacious room with sofa and kitchen.

Very nice.

Great location. Many restaurant options.

Stayed in a multi-bed suite. Was perfect for our family of five. Felt very spacious. Awesome patio off the lobby with fire pits and yard games. Will be our go-to when coming through Nashville.

Clean, quiet, large room. Felt safe walking to get supper at a restaurant 2 blocks away. Friendly staff. No problems whatsoever. Will stay here again!

Great place to stay just for 1 night! Quiet property, clean and comfy after a long day of driving. Excellent stay, would for sure book again!

Check in was supposed to be at 3pm but we had to wait for over 30 minutes due to a late check out. Room was great but frustrating to wait for room after check in time

Nice motel. Uber to downtown was $30 on avg. Will stay here again.

I’ve stayed at this hotel many times in the last three years and it was always great. This time was a nightmare. They gave our 2 queen bed room away and assigned us a king bed suite on the LL with no cell service and broken lock. Then they moved us to a regular king size room when what we needed was 2 beds. They tried to say it was an upgrade to have some members of our party sleep on the couch unless they expected all of us to sleep in the king bed. They claimed they were going to move us to right room the second night but manager was not there in the morning and we were told our room would be moved when he arrived but we had a 10am appt so had to leave. I guess they wanted us to cancel all our plans waiting on manager then clerk at check out tried to claim we refused to move to try and not reimburse us for first night. When we finally got back to hotel at end of night our keys didn’t work and they couldn’t make us new keys until clerk figured out someone had checked us out of the room without moving our room? This hotel was horribly managed. I want the previous manager back, she was a treasure. I have several booked for May and am thinking whether it’s worth the headaches the incompetence caused. To boot housekeeping knocked on our door sometime after 8am so if you are planning to sleep in you better put up the do not disturb sign. They also don’t clean the rooms which is something hotels everywhere are getting away with post Covid. More profits for them.

Room was convenient for families. Property was dirty.

We have stayed at this property every year for the past four years of this business trip. We keep going back because of the comfortable beds and the full kitchen feel. It is also centrally located to many places in town I have to go.

Good hotel

Best hotel ive stayed at bar none, I've stayed at alot. Breakfast is amazing, beds are comfy rooms are great.

This is a good, clean, and safe place to stay that is convenient for travel and shopping.

The best thing about this hotel was the mattress and pillows. I have a bad back and neck, and most hotels with the hilton line have the worst mattresses and pillows that I struggle to sleep comfortable but this particular hotel is the best Ive slept in many years of trave...even to Vegas strip casinsos not this comfortable! So that says something!

Great property just away from the busy of it all. Very nice and accommodating

Very clean & the workers were very helpful. We will be back