Hotel furnishing is a little old, and some other areas are not clean. But the bedding’s and toilet cleanliness are generally good.

It said 5 star on your site. It wasn't!

No laundry, No tissues, Vinyl lounge, no tea towels, Minimal utensils Stove did not work. Could be really good but misses on way to much

We booked the best room (Penthouse 2 Bedroom Pool View Jacuzzi) for our honeymoon, but it turned out to be the worst night of our honeymoon. Here's why : - jaccuzi (dirty, no hot water => noting the hot water problem the staff said at the beginning that they would solve the problem but they could not solve it so they said that it Never had hot water and their jaccuzis only work with cold water.) - No hot water even in the shower. We had to wait over an hour for another technician to come. In the middle of the night, they decided to change rooms. - very low flow of water coming out of the shower. You cannot turn on the water for the shower and the bathtub at the same time otherwise you will have almost no water coming out of them. - Infrastructure (elevator, corridor, hotel in general in poor condition) - The kitchen is completely empty (no cutlery, pan, plates or anything => Impossible to use the kitchen) - Rude and disrespectful staff (as I was talking to one of the staff, she leaves the room mumbling something in Thai) - lots of cobwebs - a dirty room Worst of all is that they never offered anything to make up for the bad service and amenities. It was a real nightmare. I strongly recommend to STAY AWAY from this hotel!

So the good bits: friendly staff and smooth checkin. Shuttle service offered to beach and bell boy to take bags to your room on checkin. Good location only 10 minute walk to the beach. Room cleaned daily and fresh linens and towels left.Not so good bits: so in our whole 5 nights stay there was constant noise, if it was not the generator (which was in the cupboard next to our room) powering up every hour or so DAY AND NIGHT! it was the noise from the men who seemed to be pumping the sewerage system (so i believe) or the secruity gaurd man who decided one night at 4am to start a phone conversation really loud it woke us up! Or again with our room (avoid room 2112) the jacuzzi made a wierd noise and one pump was on constantly, even tho the maintance guy came to fix it, a day later it broke again.In general lovley hotel but with hardly no guests when we stayed it shouldnof been peace on earth but IT WAS NOT, generally to noisey and always works of some sort going on, that you cant properly relax. AND whats with only giving you 2 sugars and coffees in your room and no milk? Seemed to be cheap skates with them facilities.

So the good bits: friendly staff and smooth checkin. Shuttle service offered to beach and bell boy to take bags to your room on checkin. Good location only 10 minute walk to the beach. Room cleaned daily and fresh linens and towels left. Not so good bits: so in our whole 5 nights stay there was constant noise, if it was not the generator (which was in the cupboard next to our room) powering up every hour or so DAY AND NIGHT! it was the noise from the men who seemed to be pumping the sewerage system (so i believe) or the secruity gaurd man who decided one night at 4am to start a phone conversation really loud it woke us up! Or again with our room (avoid room 2112) the jacuzzi made a wierd noise and one pump was on constantly, even tho the maintance guy came to fix it, a day later it broke again. In general lovley hotel but with hardly no guests when we stayed it shouldnof been peace on earth but IT WAS NOT, generally to noisey and always works of some sort going on, that you cant properly relax. AND whats with only giving you 2 sugars and coffees in your room and no milk? Seemed to be cheap skates with them facilities.

Very good service and delicious food. I want to thank to Mario's service, he is so nice.