The show and the controls were less then desirable. Low water pressure.

Our bathroom sink was stopped up and they got it fixed in mere minutes! The staff are friendly and helpful and the breakfast is fantastic! There’s a great variety and everything is very fresh! We stay there every time we visit my sister. It’s quiet and comfortable and clean. We love everything about it!

This is definitely a newer hotel and it is beautiful! Murals on the wall, nice sitting area to watch the news or catch a game, a pool table to hang out at, cubbies to work out - the decor and atmosphere exceeded my expectations! Check in was a breeze. However I did attempt to call the hotel since we were getting in super late and the number listed on hotels.com is incorrect… I was pretty shocked at what the number is actually for. Shower only in the room. Nice and clean, and great water pressure. The bed! Wow, the bed was so comfortable and cozy! Breakfast to me was mediocre, what you’d expect for a standard hotel breakfast. Everyone on staff was super friendly!

The staff is the best.

Nice and quiet

Great place to stay. Very clean. Friendly. Quoet location. New.

Clean , breakfast was good.

It was very clean, the staff was very friendly. Nice hotel.

The stay was great, and the front desk clerk was great too. But there was one thing that I didn't like was that the tub had hair in the drain area of the tub that was got out by housekeeper but other than that it was nice there.

Everything

Love Tru hotels and this did not disappoint. Tru hotels are pared down hotels that remind me of european hostels. No frills but that's what I love, just a bed a bathroom and TV but everything is fresh, modern and clean.

It is good but in morning I got some bad smell like Westwater. There wasn’t any microwave in the room.

Decoration and design

Room was clean; however toilet seal was coming loose. Whole toilet moved when trying to use it.

Room was clean the whole in ceiling around sprinkler was stuffed with tissue(forgot to take photos) the TV stop working/great sound no picture, screen went black. The bathroom door, to open it up i had to put my weight on it ,same thing to close it, it was dragging the floor. I love animals dont get me wrong but i dont let my dog in my bed and dont want to sleep behind one ..I HAVE 2 LEGS NOT 4. My dog is not a human and I will never consider him one..what if i'm allergic..TAKE THE ANIMALS ELSWHERE..animal hair all over chairs rug and mats..

My stay was very pleasant. The staff was patient and professional.

This was not safe and they won’t let me post the truth

Nothing good

The breakfast could be better. The yogurt was made with corn syrup and the eggs were not good. Could have offered bananas. But I did like the pool table in the lobby.

Not the hotels fault, just didnt do my research!

Wonderful hotel. Situated perfectly to both enjoy West Memphis and get a very quit night’s sleep. Across the highway from the Southland Casino and within a short driving distance to Graceland. Traveling with a pet isn’t easy but this hotel is perfect. It was immaculate and no nasty carpet! The beds were amazing and the breakfast was buffet style with hot items to include, omelettes, sausage and hard boiled eggs. All the continental items were also present for lighter fare. The designated walking area was right outside the back door entrance with a security fence skirting the property. The pet area was well maintained and exceptionally clean. Dont let the plain appearance fool you; this is a great hotel with good value for your money.

Amazing hotel. Child friendly as Southland Casino Hotel is adult-only. TRU has games, a pool and a pool table. Didn't wake up in time for breakfast but the picky eaters in my group declared it good. Comfortable bed. Blackout shades came in handy due to a storm that night. Very well soundproofed against the storm and Interstate traffic.

I had to drive thru a neighborhood to get to hotel which was sketchy overall the Hotel was pleasant

Didn’t hear any road noise. Parking at night is rough though. They could use a bigger parking lot. Breakfast was nice and we played on the pool table in the lobby after breakfast.

It was great stay

Everything was great, we loved it 😃

The hairdryer had gummy bears stuck to it in the bag. Means attention to details is not a priority. Bodywash bottle in the shower was empty upon arriving. Found nail clipping on the floor by the bed. The pillows were flat and lifeless0

Every thing was good. I did not like the one way in with the parking lot.

Ive stayed here 2 or 3 times and the service and cleanliness was consistent both times. Its a fun hotel, great amenities, good rates.

The Tru motel is just off IH-40 in West Memphis and only a short drive from downtown, the Peabody ducks, Beale Street, and all the sights. The receptionists are very nice, and there's a good selection of pricey snacks available. The coffee is delicious, and the morning breakfast is continental-type offerings. They didn't change my for my two, small, well-mannered house dogs, and I thought that was as notable as it was terrific. The only thing I wish the room had was a coffeemaker, but it was extremely clean and well appointed.

Nice & clean

Everything is new & clean! Easy on & off highway entrance