Staff was excellent and friendly. Very modern updates and very comfortable to stay. I will stay there again, no problem. Walking distance to sights and restaurants.

Like to go back.

clean and friendly, bright and new

Good hotel, it's just old . Very good customer service and very easy walk to everything in the area

Good hotel, it's just old . Very good customer service and very easy walk to everything in the area

We needed to reserve a room for the night because our nearby monthly rental was undergoing some maintenance work. We had watched the hotel’s progress when it was being built, so it was nice to be able to actually stay there. Checking in was ok, both parties needing to use a language translation app on our phones. My only concerns had to do with the usability of the shower, not being familiar with the water-heater shower head. It was very high for me to reach. My shower was quite cool. There was also evidence that the shower ledge had not been completely cleaned after the last resident. We would have been more comfortable with a few extra bed pillows and another blanket. We could not access the free-WiFi, probably without a visit to the front desk. Maybe the biggest disappointment was the lack of a cup of coffee in the morning. I did not see that the “cafe” was closed on the hotel’s website. All in all, we were “ok” with Hotel Dwana. It saved us “in a pinch”.

We needed to reserve a room for the night because our nearby monthly rental was undergoing some maintenance work. We had watched the hotel’s progress when it was being built, so it was nice to be able to actually stay there. Checking in was ok, both parties needing to use a language translation app on our phones. My only concerns had to do with the usability of the shower, not being familiar with the water-heater shower head. It was very high for me to reach. My shower was quite cool. There was also evidence that the shower ledge had not been completely cleaned after the last resident. We would have been more comfortable with a few extra bed pillows and another blanket. We could not access the free-WiFi, probably without a visit to the front desk. Maybe the biggest disappointment was the lack of a cup of coffee in the morning. I did not see that the “cafe” was closed on the hotel’s website. All in all, we were “ok” with Hotel Dwana. It saved us “in a pinch”.

Great location, excellent service, spacious and clean rooms.

Great location, excellent service, spacious and clean rooms.

I liked how modern it was. Very comfortable room and shower. Large windows with lots of light. Comfortable bed and very eco friendly!! The staff was exceptional!!!

2 days w out water no management to solve the problem housekeeper pass only one time if you have the sing don’t disturbed she never comeback no elevator the employees w loud music on the hall ways and very loud talking all employees always on the cell phone

2 days w out water no management to solve the problem housekeeper pass only one time if you have the sing don’t disturbed she never comeback no elevator the employees w loud music on the hall ways and very loud talking all employees always on the cell phone

Great place and great customer service

Todo muy bien en el hotel, el servicio muy profesional. Lo único es que dentro del hotel hacia mucha calor mientras subías a la habitación. De ahi en adelante, todo muy bien; recomendado.

I liked the proximity to historic center and the malecón. Also coziness and tranquility of area. I did not like the lack of brochures and information about basic activities etc.

I liked the proximity to historic center and the malecón. Also coziness and tranquility of area. I did not like the lack of brochures and information about basic activities etc.

It was a nice clean hotel. If you're looking for a lot of glitz and glamour this isn't the one for you. Staff was friendly and accommodating. For our needs, it was a good location. Good value for the money.

VERY small room. For 1 person ok. Good location. Very noisey. Shower leaked water and flooded bathroom 4 straight days.

Rooms were a bit on the small side. Not enogh places to hang wet towels and swimsuits. They had no beach towels. Also no refrigerator or microwave.