It was a smaller room. I wasn’t comfortable, there wasn’t a safe. I wanted a refund and asked for one but was refused. It was clear I was uncomfortable and I wasn’t going to stay. The owner didn’t care and made me pay for all the days I booked even tho I only stayed for one. It was actually heartbreaking I was already going through a lot but she didn’t care. I wish I could have just gotten a refund but she didn’t want to. America is way better when it comes to hotels and refunds.

Stayed here for 2 nights whilst visiting Paris, overall I think this hotel is a great cheaper alternative if you don’t care about the luxuries. It did everything you would want from a cheaper hotel: comfortable bed, wardrobe space and en-suit bathroom. However I think there were a few factors that we found a little strange. They ask you to pay a 65€ holding deposit as insurance for lost keys, problems with the room after checkout etc, not unusual for a hotel so understandable. However they proceed to tell us to give our key to reception every time we exit the hotel and ask for it back upon re entry, a little strange but would not of minded if they gave us a safe to keep personal items. I understand they say everything is safe but as tourists I think everyone is a little protective of items. Keys were displayed on a board behind the reception desk, visible to guests so anyone could easily ask for a random key to anyone’s room. We had friends stay at the same time as us but in a different hotel room and they had problems with the shower, after mentioning this to reception they said they would fix it while they were out but was still not fixed once during their stay. I would mention the road is very noisy with cars tooting and revving engines at all hours through the night even with windows shut. I wouldn’t say this is a complaint as we enjoyed our stay but just some things that could be looked upon improving. Staff were very friendly and kind. Thank you

Great place as a base for visiting Paris. A safe area and easy to get into city by tram/metro. Hotel reception friendly and helpful. Rooms cleaned daily and was completely happy with my stay. The but, being the 65 euros I paid when arriving for any accidental damages caused. I was told if all okay I would get this back a couple of days after the end of my stay. Although confirmed no damages I have not received these monies 2 weeks after I left. It may be a problem in the bank system but I thought it should be mentioned for others to keep an eye on.

It was very close to metro, great staff and very clean. I loved it

The staff was good but the manager was coy. Room had problems, door would not shut without having to fix the hinge every time. Spoke to manager about it and nothing happened. Asked for a refund but was told this would not happen.

when you want to leave the hotel they ask you for the key... and it's something strange but Is okey

My room was on 5th floor. Elevator was not working. I had 2 big lugggages. Hope you can imagnine.