There was a group in the next room partied until 4 30am. I called the desk at 3 am. He talked to the room but they started up again I talked to the front desk in the morning. He told me security left at 2 am. They might have been able to deal with the room better Let me know what you can do to deal with those problems William Brandon

I'm an IHG member. It was fun until the end, but your stay doesn't end until you drive away. Check in guy (glasses) very nice. Room fine. Bed not great, uncomfortable. Never tried breakfast. No lunch or dinner. 24 "store" has only candy and soda--no microwave meals, salads, or sandwiches. Liked tea and apples in lobby. Checkout on the 7th--abysmal. I told the female clerk a large storage bin lid had been left in my room the whole stay and I had fallen over it more than once. I brought it down to give to her. She barely said "I'm sorry" and just laughed. I had just told her I had fallen, and she laughs? I also mentioned that Housekeeping banged very hard on my door about 10 minutes before 11 despite my Do Not Disturb sign. HK very loudly said, "Are you leaving today?" I said yes, but pointed out it was not 11 yet. So tacky. No one had done this in years. It gets worse. She apparently follows me to the Front Desk and jumps in to our conversation to argue (1) it was "4 minutes before 11, not 10" AND "I knocked very softly". Nope--this was "there's a fire" kind of banging. But she wanted to fight, and front desk clerk did not want to help or even accept criticism, so I zipped my mouth and left. You know that moment when you realize no one cares? There are better options coming soon to Wasaga Beach and Collingwood; for now I'd steer you to the Candlewick, based on relatives' reports.

Lovely new modern style hotel. Spotlessly clean . Great room. Big comfy king size bed. Pool. Great breakfast. Friendly staff.

Best place by far in Collingwood. Hotel looks like new. Breakfast was so good. Lots of choices. Big thank you to Chef Inder.

Amazing staff and service. The breakfast buffet offered an array of choices. The hotel was clean and welcoming. Will definitely book again when next in the area.

Enjoyed our stay

Super clean, all staff were welcoming and friendly and nice breakfast!

Very clean room and excellent service