This property is located within walking distance of all the attractions on the north end. That’s all I can say good. The rooms are certainly not what is pictured. Very uncomfortable bed, only provided with a sheet. No blanket or quilt. Only given 2 towels for a 6 day stay. Requested new towels 2 days before we were given towels with holes all in them. No wash cloth or floor mat. Cold showers as well. I will not stay here again or recommend this hotel to anyone else.

We were pleasantly surprised. Check in was quick, the room was clean and modern. The beds were comfortable with pillow top mattresses. They were firm beds. The bathroom is a good size. The shower is large, and has a big modern "rain" type shower head. There is very little space around the sink to put your toiletries, but there is a lower shelf below it. HOT water, but it takes a couple minutes for it to get through, and great water pressure. Almost too much in the sink, which would splash us almost every time. Hahaha. The closet is a decent size and included a safe which we did not use. We were there for 8 days and did not require maid service, so can not comment on that. Do Not Disturb sign is our friend. Our room was not tiny as others described. There were big sliding glass windows out to a small deck, although the stucco walls around the deck were too high to see over, so no view. Based on the building, it appears that only the 4 rooms at the front of the building would have one. There is a single plug outlet each on the outer side of the bed, and a double at the inner side over the nightstand. All worked. No coffee maker, mini fridge or microwave. Spanish music at the establishment across the street can be heard from noon to midnight. Each time it rains, your room floods with about an inch of water, and covers most of the floor. We had to slosh around for 3 days of our visit. It comes in through the sliding glass doors. Each guest we spoke to said same

Do not stay in this hotel. There was no water in the hotel entire period of the time we stayed in there. Went to the beach and came back with wet clothes and no water to shower, or toilet can’t be used either. Such a horrible experience. Had to buy 5 water bottles each at $5 just to get by. Ughhhhh.

5 days I stay in the second floor with balcony I feel the hotel it was OK for the price Close to everything !, definitely things to improve 1 Hot water 2 table And chairs in the room 3 maybe free coffee in the morning 4 it’s missing the welcome to mexico feeling 5 It’s not box safe in the room n working condition 6 redesign the Bathroom for More Space 7 In general is a OK place to stay for a budget trip

Well priced.

The safe on our room wasn’t attached to anything, you could literally pick it up off the shelf and walk out with it.

We just needed to unexpectedly crash for one night. This did the trick. It is close to everything we needed, AC and shower were working and it was OK for the price. It is very clean. We did not have hight expectations for 60USD/night.

The property was inexpensive at $110 CAD a night, it was clean & the staff responsive when I asked for a blanket (there were only sheets) & toilet paper. It was close to the beach & restaurants. The pictures are not representative of the space. It is very small & some of the lights do not work. One morning we had no water & the next - just cool water however at least we could shower. Our view was of a cement wall however we did have a balcony.

People are very kind, helpful. If you want a big resort, this isn’t for you, but if you want a clean place to stay across the street from the ocean, this is it, you are in the middle of everything, walking distance to everything. We had a private room with a large balcony. I stay last week and am headed back Wednesday for the rest of my trip. I love the island , the waters are absolutely beautiful, the locals are great.

The only nice thing was drinking water in the lobby. Room smelled toxic, like sewer entire time. Beds are full size, hard. All linens stained. No shampoo body wash, just one bar soap. No hair dryer, no bathroom shelf like advertised. Sliding glass outside to little balcony but you can see the outside. Most Electrical outlets do not work. Very noisy especially when raining, the rain guards create so much noise. One sheet to cover. False advertising!!!!

Low price is not worth it. Place is filthy. Dirty room, dirty sheets, dirty towels. Front desk tried to say it was oxidization, but other hotels in area that I’ve stayed at don’t have this issue. Pictures on web not accurate at all. Rooms are tiny, with absolutely no amenities. Place is cheap and location is great, but that’s the only good thing. Inoperable bathrooms. No manager on site to address issues. Place was inhabitable and hotel refused to refund our money without us being able to stay one night of our 5 night booking.

Toilet didnt flush. Shower with cold water.

Didnt like that there was only enough water for 1 person to shower. Had to use bottles of water for husband to shower. Other than that no complaints

The room was extremely small, almost cruise ship size. The only window that opened was to a communal hallway so it couldn't be used. No matter how many times we asked for our room to be cleaned, it was only done 4 times in 10 days. There is not a single chair in the hotel in case you wanted to sit down. If you happen to be on Isla Mujeres and needed a place for 1 night it would be ok, but if you are staying for any lenght of time there are many better options available.

Staff is friendly and location is great but that’s about it.

The location accuracy is bad. I was unable to walk so the attendant changed our booking to a first floor room which is really great!

This is a very nice small boutique hotel. Everything is closed by. Nice staff!

Location is excellent. Everything is near this unit. Wifi is very strong. AC is excellent. Service was great. View of ocean from balcony awesome. Room is basic and has what you need for up to 2 people. They added a mini fridge and microwave during my visit. They also have free water in thr lobby

Location is excellent. Everything is near this unit. Wifi is very strong. AC is excellent. Service was great. View of ocean from balcony awesome. Room is basic and has what you need for up to 2 people. They added a mini fridge and microwave during my visit. They also have free water in thr lobby

It was good

The only good thing about this place is its location

Bathroom was terrible and moldy Beds were ok

Bathroom was terrible and moldy Beds were ok

El HotelTiene que excelente ubicación, el aire acondicionado funciona bien, está limpio, solo que las camas solo tienen una sabana. Muy básico. No tiene ventanas, por el precioEstá ok. No tiene mini refri, mucho menos microondas.

El Hotel Tiene que excelente ubicación, el aire acondicionado funciona bien, está limpio, solo que las camas solo tienen una sabana. Muy básico. No tiene ventanas, por el precio Está ok. No tiene mini refri, mucho menos microondas.

This hotel was in a nice location close walking distance to the ferry, the beaches, and restaurants. It is a simple room with just a bed and bathroom but was sufficient for the price. We enjoyed the air conditioning. The staff was helpful and friendly.

I stayed at this place before. It was totally clean. This time the ceiling in the shower had mold and the plaster was peeling. The towel racks looked crappy because of the color peeling. Yes this is small property but still should be taken care of.

I wasn’t given the room I requested. The room had no refrigerator or microwave. This was my second time staying at the Casa Maraf and I spent more with less amenities.

Worst hotel ever. Very noisy rooms. The rooms were dirty, there was mold on the ceiling.

Staff was very nice and place was clean and in a great location.

Staff was very nice and place was clean and in a great location.

Location was great. Close to coffee shop/breakfast, all restaurants and to beach. Room was clean and enough space. We were greeted with a smile at the front desk and check in process was simple. Doors to rooms are very thin. It would be nice if sliding glass doors open to outside sitting area.