The property initially appeared clean but upon assessment there were missing sheets, a burn mark, and random stains on the covering, and accidental reveal of the mattress below (because the bed wasn’t made) showed a large blood or dark liquid stain at the head of the mattress. The towels were of poor quality and stained. The bathroom smelled like sewer and one night there was no water. The location was great for getting around Holbox but unfortunately that also meant extremely loud music until 4am every morning. Construction noise at the hotel also all day long from 10am- after 6pm. The hotel was pricey with no breakfast included. Despite paying in full at the hotel, the staff refused to modify any of the booking and were not helpful in providing any alternatives. I do commend the night security staff however whom were very helpful and polite in trying to find us alternative sheets. Would not recommend for anyone over the age of 23 or in any way sober

The property initially appeared clean but upon assessment there were missing sheets, a burn mark, and random stains on the covering, and accidental reveal of the mattress below (because the bed wasn’t made) showed a large blood or dark liquid stain at the head of the mattress. The towels were of poor quality and stained. The bathroom smelled like sewer and one night there was no water. The location was great for getting around Holbox but unfortunately that also meant extremely loud music until 4am every morning. Construction noise at the hotel also all day long from 10am- after 6pm. The hotel was pricey with no breakfast included. Despite paying in full at the hotel, the staff refused to modify any of the booking and were not helpful in providing any alternatives. I do commend the night security staff however whom were very helpful and polite in trying to find us alternative sheets. Would not recommend for anyone over the age of 23 or in any way sober

Great and comfy place.

Great and comfy place.

The location it’s great. BUT you can’t pay your reservation with card and they don’t give you a heads up before getting there. Since your in a Island it is very difficult to get cash. I wish they have tell us about their card payments before.

La atención fue excelente en todo momento, limpio, seguro. Lo más importante a unos metros Del Mar.

Great location. Clean. no breakfast. no beach towels. staff not super friendly.

Convenient, clean and caring staff