In the center of Tulum. Dining, nightlife, close to sea. Absolutely beautiful inside,

Great stay!

The hotel was beautiful and the customer service was awesome. Small boutique hotel in town that was walking distance to everything we wanted. The decor, rooms, and pool were all so unique and memorable. The staff was very accommodating and helped us get a reservation at a beach club that suited our needs. The only thing that wasn’t perfect was that it wasn’t by the beach but the owner said he is in the process of building one there. We will definitely stay there once it is completed.

Property was clean and well kept. Staff was attentive and friendly. The hotel is in a nice neighborhood where you can easily walk to restaurants and entertainment. We stayed in the room with the floating bed suspended by rope. I found the space awkward. The bed took up the entire room space. It was no room for luggage, no night stand to place anything. This made for your room to get/look cluttered quickly. Also in the shower area there is no bench or area to place your shower gels or shampoos. You will need to place items on floor in shower or reach outside the shower to the sink counter for your items. Room is just poorly constructed and small details not considered. The elevator did not work after day one. We were located on the 3rd floor. Overall the hotel is still beautiful I just would not recommend the room suspended by ropes especially for two people.

If there are more small table to put some thing on, it was perfect.

We love this hotel, very charming, central and great service. 100% recommended!

Enjoyed our visit. Some city noise but we usually slept through it

Layla is the perfect place to stay if you’re visiting Tulum. Its staff is helpful, bight, and extremely friendly. It’s located at a central location close to amazing restaurants, music, and nightlife. Highly recommended!

Great location, very clean, and safe with top notch service. I have never been to Mexico before and the front desk team was super helpful. They helped us build a full itinerary. I cannot wait until the next visit!

The Layla was a fantastic place to stay. The staff was amazing and helpful. Breakfast was delicious and the cocktails at the rooftop bar were delicious. We will be returning

My husband and I chose Layla Tulum for our 1st year marriage anniversary. We’ve done all inclusive a number of times, each time we vacation actually and wanted this trip to be more intimate. Layla Tulum exceeded our expectations! It’s such a small charming hotel, with breath taking decor. I let the staff know it was our anniversary prior to coming and we ended up on the 1st floor, beautiful room and they even set up rose petals for us! The food was amazing, the staff great, and couldn’t have chosen a better location as everything in the city was walking distance. They set up our transportation, and even worked with us on a small misunderstanding we had. I’d for sure go back here once a year! Oh let me add the rooftop pool was everything, so quiet and most times we went up we were the only ones there.

Tulum is a lovely little boutique hotel in downtown Tulum. The customer service is excellent. The rooms are spacious and nicely decorated. The air conditioning works like a charm, and it is so crisp in the rooms when you need a break from the heat.! Breakfast is very tasty, as are the burgers and the hand-crafted mojitos. The passion fruit was the best. Downside, the drive from Cancun airport is long. If I had to do it all over, I would do private transportation. You do need to leave the area for any excursions. There is not much to do in the general downtown area.

Bryan, Elna, Christobal were totally amazing. Could not have asked for better customer service & warmth. They went over & beyond. (I hope I'm not forgetting anyone!) Late night there was loud knocking from someone outside all the way until 2am. This was scary and the noise also kept us awake. Security should call police if they cannot put a stop to it right away themselves. It would be good to have a # to reach hotel security in a situation like this - Unsafe to step outside of our room & subject ourselves to the individual.

Everything was perfect I'll be staying here again for sure!!!😂😂😂

I highly recommend this small boutique hotel (13 rooms) in the central of Tulum (Pueblo) near amazing restaurants and bars, night life, murals and lots of colors! The hotel is unique and beautifully decorated, extremely clean and smells amazing ! The manager Elena and stuff are so nice and helpful, willing to answer ant question and suggest the best food, night life etc. The roof top pool is amazing and so beautiful to soak yourself and enjoy drinks at the pool bar. The rooms are super clean beautiful and moderately decorated with mini bar, cappuccino machine and safe . If you want to experience town you don’t need to look any further. !

This is the BEST and ONLY place you need to stay in Tulúm. The location waa great. The room and pools were lovely. The staff were lovely! Elena was Amazing!

Amazing stay. Lovely hotel which has been styled impeccably. Reception team were lovely

The hotel, the staff, the neighborhood all was very nice. We were happy with our stay at Layla Hotel. It is very unique and lots of beautiful details.

The boutique hotel is in a prime location! Being that’s its situated in the jungle, green setting we did find two cockroaches in our room ! The bathroom functions poorly small no counter space ! The double bed was small ! The hotel staff were great ,helpful with suggestions to eat ,shop and party ! I would go back despite those hiccups ! The fountain aka pool is small pictures are deceiving ! its in a central area but if you want action then the beach area might be more your speed ! Tulum isnt cheap , food is pretty good in the area , its kinda village aesthetic like being in chiang mai thailand ,you get the local chill vibe in this area

It is good place to stay

It was great! The staff was lovely and the hotel was clean and beautiful!

This is a beautiful hotel located near the main strip in Tulum. I stayed just for one night and had a pleasant experience. Room was large and luxurious. Lovely rooftop with pool. Gorgeous bathroom with huge shower. I don't like Tulum down much so this hotel is like an oasis. Some comments that they felt unsafe walking around in the neighbourhood, I don't agree with this at all.

The area is perfect and it’s very private

Clean, beautiful architecture, warm and friendly service, 100% worth it

My room had to be switched due to a mouse running down the hallway on the 2nd floor. Staff was friendly and hurried upvand moved me because I was scared and disgusted.

Our stay at Layla Tulum was wonderful. The staff was excellent and quickly attended to all our needs. They arranged all our transportation to and from Cancun Airport and called cabs for our in town travel, providing costs up front. They even gave us a free drink ticket for the beach club we visited. The rooms were unique and beautiful. Our air conditioner worked great, which isn't always true in Tulum. We loved the rooftop pool and bar. The food at the restaurant was excellent. We ate breakfast there every morning. The main street was only a few blocks away and we walked to other restaurants and shops and bars. I would highly recommend staying at Layla when in Tulum.

Perfect location! Walkable within the city! Beautiful aesthetics! Great rooftop pool! Great drinks! Awesome customer service! Very helpful staff

Great staff , nice hotel.

This hotel was absolutely amazing! I loved every second of my stay! The rooms were cleaned every day, if you wanted it to be. The pool was my favorite part. My boyfriend and I wanted a peaceful vacation and Layla made sure we got that! The poolside bar was great and the staff were so helpful and welcoming. I can’t wait to travel again and come back to Layla.

Excellent

The stay was very unique. Enjoyed both pools on the rooftop as well as in the lobby area

Great place