Lovely location and friendly , helpful stzff

location is fabulous and the staff (Shawna) was awesome

parking

The room was comfortable and contemporary with a very luxurious looking bathroom. The hotel is in an excellent location right on the market square although we didn't get any of the noise form the square in the room. The breakfast selection was extensive and delicious and all staff were super friendly. Totally recommend this place. Excellent value for money!

There was no air con which was ok as we are used to the heat but the bathroom did feel like the heating was on unless you kept the window wide open.

Wonderful hotel in a painteresque village, breathtaking location and view, thoughtful interior decoration both of the restaurant and the rooms, comfortable and atmospheric room, excellent breakfast, friendly personnel - in particular at the breakfast service.

The best location and friendly staff

Lovely breakfast, kind staff with great local recommendations.

The place, the location, the accommodation, breakfast, staff, cleanliness, everything perfect! Good connection to the venue.

There was simply nothing to complain about.

Incredibly quaint location, right on the square. You will thoroughly enjoy having dinner in the square with live music.

Staff was not overly helpful or friendly with check in, helping with bags, dinner reservations, etc. Parking is in a paid lot pretty far away.

Fantastic location. Sweet town! Lovely hotel breakfast. Freshly cooked eggs!

very good staff and great food and where able to speak English which is good for English speakers , Very nice beds and bathrooms

Perfect location in historic Heppenheim. Hotel had modern amenities.

No elevator

Clean, friendly, food was very good, the view was amazing.

The position is awesome, just right in the center of this beautiful town. Very nice room.

The staff was very rude, and we couldn't eat in restaurant because of the staff. We couldn't use the parking and they did the problem with our payment after we already returned home.

We stayed for a brief overnight as my husband had an appointment in a nearby town. We were pleasantly surprised to have such a wonderful evening. The hotel is on the market square and is the perfect spot to explore and enjoy the town. The staff was more than friendly and accommodating. We will definitely return for a longer stay to enjoy the area. The food was excellent.

Location and modern

Very small room and bathroom .. no facilities

The location was good

There was not a boiler or something for coffee and tea in the room

No room in the restaurant, opposite is a totally superb Spanish restaurant

No table available for retaurant