everytging

The place is extraordinary! Giant Swimmingpool perfect both for swimmers and for little kids. The hacienda is huge so kids can ride their bike or scooter. The little farm right on the Hacienda with rabbits etc is great and the horse rides as well.

The food in the Restaurant is not really good which is a pity because there‘s no alternative. The rooms close to reception are dark and loud. If you book by booking these are the rooms you get. There are much better rooms but for those you have to book directly with hacienda.

This is an amazing and historic property - to stay here is to walk in the footsteps of Cortez himself - you are immersed in 500years of the history of Mexico. The authenticity blew us away!

The reception staff were pretty indifferent and trying to get laundry done would have cost more than replacing the clothes! but the bar and restaurant service was super. the room was pretty rustic and not super clean but that really misses the point about staying in this amazing residence.

The place is beautiful. The food is very good.

The water of the swimming pool is very, very cold. It is a big disadvantage, because swimming is the only thing children want to do; but cannot. And it will be the reason of our not coming back.

The facilities are great, beautiful place

They didn’t have iron in the room

everything was so beautiful

nothing

swimming pool

I paid for a superior room and got a small room with no windows, a very dark room that needed artificial lighting all the time. I was told by the staff that it is almost luck the random allocation of rooms, you can get a superior-superior or a superior-poor. you always pay the same. Unless you pay for the standard room and cannot sleep because of the heat as there is no air conditioning. The restaurant is expensive for the portions you get. on Mondays it appears you will get leftovers from the Sunday menu, as bread is stale.

The property was really beautiful. Our family really enjoyed the pool, horses, and restaurant.

Double check whether or not your room has AC. We were initially upstairs, and with 100 degree heat it was unbearable. They did eventually move us downstairs which made it much better.

Everything, it's like staying in a museum.

Amazing hacienda, well preserved it is full of amazing spots. Don't forget to check the tunnels taking you to the restaurant.

so picturesque

not enough towels at pool

Amazing place!

Everything was perfect.

The room is extremely hot

Temperature of the rooms with no air conditioning

Facilities and service

it didn’t include breakfast

Good choice for breakfast - eggs, fruit, coffee, sweet bread included in one price which was good value. The pool is exceptional and huge, built around the old aqueduct and the grounds are beautiful. The hacienda is historic - Hernan Cortez's sugar plantation. The old chimney stack for burning the cane is still in place along with the chapel, bull ring, coach house. Beds comfortable, aircon in the room, good shower with hot water at anytime. Service at all times very pleasant and prompt.

The rooms are a little tired but clean. Don't expect 5 star modern US style hotel. This is a historic hotel converted in 1947 from a hacienda built in the 1500s.

The place is amazing. The hacienda is in good shape but still feels authentic. Huge garden areas, beautiful pool. The donkey Pulgarcito ist the most affectionate animal I've seen in a long time.

We had a very pleasat stay in general.

Very nice place, quiet

N/A

everything was excellent, friendly stuff, delicious food, spacious room

don’t admit pets

everything was amazing the pool is gorgeous the food from restaurant delicious it is like staying at a museum it is fantastic

its an amazing place!!! the heaven on heart!!

I hope the Morelos Government can fix the road from main avenue to the Hacienda, other than that, everything is excellent!!

stunning architecture. a one-of-a-kind experience.

unbelievable facilities... inspiring to walk around. great, friendly staff. felt like a real treat, and was an absolute steal in price. i would absolutely return if i was in the area again, and have recommended it to friends.

food was nothing out of this world, and the bedrooms don't have many outlets (due to being historical buildings)

the hotel is a rustic beauty, the pool area and the garden looks absolutely beautiful and is well kept. A magical venue. The room is basic but spacious. The breakfast good and the waiters were very welcoming and service oriented.We very much enjoyed our stay at Hacienda Vista Hermosa.

but the area around the hotel is very very poor and dirty. Before our arrival we tried to get into contact with the hotel (on three different channels, email, through booking.com chat and via WhatsApp) to receive some advice regarding our journey there. We wanted to know if there’s an airport shuttle or taxi service available. Even until today we haven’t received answers regarding the matter. Our journey getting there absolutely didn’t go as planned two Uber driver rejected our request due to no Uber availability at the destination. Our option then was to rent a car absolutely tired we drove more than 2 hours from CDMX late at night at only reached after being more than 24hours awake after midnight. The receipt and management staff wasn’t helpful or professional at all. Neither did they say goodbye, thanked for our stay or asked how our stay at the hacienda was.

beautiful place with lots of good views, staff was friendly and room was clean

no internet in room

The weather and the pool.

Food at the restaurante. Rooms in pretty bad shape. Used to go many years ago and nothing has improved.