Had several issues. Rain dripping in from ceiling several days starting on Tuesday till Friday, even twice onto mattress. Management didn't resolve the issue until the day before we left. Rain poured in from one window upstairs onto the floor. Also in one of the showers the handle broke off with water was running and wouldn't shut off, called management again. The microwave, stove and tea kettle didn't work, electricity wouldn't work on those circuits. Management came and tripped the circuits, they went out again, we tried tripping them, but wouldn't work. We had to move microwave into the living area to plug in to get to work. We did contact Jeanette about our issues she said she would contact management. The showers both had a sewagy smell to them when running them. Overall, we would not choose this place again due to the amount Had several issues. Rain dripping in from ceiling several days starting on Tuesday till Friday, even twice onto mattress. Management didn't resolve the issue until the day before we left. Rain poured in from one window upstairs onto the floor. Also in one of the showers the handle broke and water was running and wouldn't shut off, called management again. The microwave, stove and tea kettle didn't work, electricity wouldn't work on those circuits. Management came and tripped the circuits, they went out again, we tried tripping them, but wouldn't work. We had to move microwave into the living area to plug in to get to work. We did contact Jeanette about our issues she said she would contact management. The showers both had a sewagy smell to them when running the water. Management said someone forgot to put chlorine tablets into the water system. They brought us a liquid to add to the drains which smelled like deodorant in public places. The thatched roofs shown on the property pictures were removed, some replaced with blue steel roofing. Our condo didn't have the replaced roofing which probably added to the cause of the rain issues. Overall, we would not choose this place again due to the amount of time we had to put in contacting management which took away from celebrating our 50th Wedding Anniversary with our children and grandchildren.

Jeanetts's property is beautiful, even better than you can tell from the photos. Her rental manual was so thorough and helped us prepare for a great trip. It was the perfect place for our multigenerational family. The staff helped us with our boat and taxi transfers and were very easy to correspond with when a flight delay changed our schedules. Everyone was incredibly friendly and welcoming. Gem restaurant has great food and drink! Order groceries from Lagniappe and you hardly need to go anywhere! We rented golf carts for a trip to Secret Beach and took a half day snorkeling/fishing trip. Belize is beautiful and so hospitable. Bring lots of bug spray.

Great place. Spiral staircase a little scary, but otherwise the place was great! Good bar and restaurant on site. About 30-40 minutes from town in golf cart.

Great place. Spiral staircase a little scary, but otherwise the place was great! Good bar and restaurant on site. About 30-40 minutes from town in golf cart.

The property is fantastic, and the staff are amazingly friendly and accommodating. They were constantly there when we needed them, and took care of our every need. They even put together a nice little birthday display in our room for my wife. Thanks so much!

We had a great time, only complaint, and I mean only has to do with road to town is poor at best. It’s a solid 40-45 minutes to town for I experienced drivers on the golf carts. Also be careful when renting a cart so you get a quality vehicle with better shocks and dependability. Positives: everything else, the staff is awesome, the excursions from on site staff were tremendous. The people of Belize are fantastic to foreigners and treat you like family, can’t say enough good things about the people.

The rooms were as described and clean. Jeanette was very helpful answering any questions we had prior to arrival. The resort grounds were mostly clean and up kept. There are many units that are only half constructed so there is that to look at. However no construction was occurring during our stay. The on-site food options were inconsistent. Some days it was great. Sometimes it was terrible. Most of the staff was helpful and nice. If we decide to come back to Ambergris Caye we will likely stay somewhere a little closer to town. This was quite the drive to town.

Jeanette’s place is cozy, clean and comfortable. She was available to answer any and all questions. Staff were friendly and helpful. Our family of 6 enjoyed our week in paradise. Would definitely return. Thank you so very much.

The unit was just as presented; clean, comfortable, tons of space, and everything you need for a great stay. Jeanette was easy to work with through the whole process, provided great tips for things to do and the staff was always pleasant and responsive. The distance from town allowed for both solitude when needed and an easy drive to other locations if a little exploring was desired. Would definitely stay again if I return to the island.

The home was beautiful and looked exactly as pictured. Just as other reviews said, it was pretty far off the beaten path, but it wasn't to bad with a golf cart. Everyone at the resort was friendly and accommodating. We had a great vacation.