The location was good, the 4 bedrooms were nice, king size beds in every room. Nice open floor plan. We communicated concerns to Fireside Chalets which I hope they address.

Property was clean and as advertised. A little on the older side, could use some TLC in a few areas. The basement bathroom has a rip in the flooring next to the tub and the floor below the rip feels squishy, may have some rotten subfloor in that location. In the basement bedroom there is a spot on the carpet that was either melted or something spilled that should be addressed. Washer, dryer, and dishwasher definitely show their age and could use a deep clean but function. It was odd that there were no kitchen towels, dishrags or pot holders in the kitchen. Upon arrival we had to fill the hot tub as it was left half empty. The issues that we found did not deter us from remaining at the property once we were there but may deter others and should probably be addressed.

The cabin was wonderful. I will definitely rent there again. Everything was clean and lots of room for our family. We all enjoyed our stay as we celebrated our mom's 82nd birthday. Thank you amazing grace for helping make our memories special. I will be a return customer for sure.

I couldn't have asked for a better place to stay for my family. Not only was it close to the fun, but it was super close to hubby's dialysis clinic. It had plenty of rooms and ample places to sleep for our big family of 10. Had minor issue and was resolved promptly by staff. Would definitely stay here again. Bring cleaning supplies and trash bags.

My family and I came down for a Christmas get away that we do every year and we have stayed in a cabin every time and always a different one. We have all agreed that this is probably one of the most unclean cabins that we have ever stayed in. When we arrived we always do a check before moving anything in and we noticed right away that it was not cleaned very good at all. There was dirty socks in the down stairs bedroom, chewed/broken nut shells in the floor down stairs that fell out of the couch and recliner when sitting in them, the shower curtain downstairs had black mold stain on it, the bath towels has dark stains on them like they weren’t washed and the pillows that were on the couches where nasty and covered in stains. We were very glad that there was a lot of blankets in the cabin because it was freezing cold in there. We tried to change the temp many times but we decided that someone must have control over thermostat and kept changing it back. We had to bring out electric heaters to get the house warm. Also when we arrived we noticed a lot of damages that was not fixed/repaired from the last few stays in the bathrooms and bedrooms. The kitchen table cloth was very unclean as well with dead lady bugs stuck to it. When we arrived the hot tub was about half full of water so we have to fill it up before using it. Another thing that we were very irritated about was that the majority of the light bulbs and fixtures weren’t working especially in the stair well which was very dangerous. The only two things that we can say positive about the cabin was that it had plenty of utensils/ dishes in the kitchen for us to use and the location/drive to the cabin was simple.

Great communication with property management. Cabin was clean but not throughly clean. Does need some maintenance..example two drawers in fridge have broken spots so if you pull drawer out foully, the drawer falls out, table leaves aren’t latched and table needs to be refinished on top, sofas are well used, ceiling fans wobble and make noise. Again, nothing major, we had everything we needed and it was a great place to stay. It just needs some minor maintenance. We would stay here again.

The property wasn't as nice as we expected due to previous damages, overall cleanliness and the fact that our hot tub stopped working during the stay. We called the office and they sent out a repair man out immediately who said everything was working correctly when he left, but the breaker continued to flip every time we turned the jets on. Overall it was a nice stay and a good location, and we would consider staying again if the fore mentioned issues were corrected.

Check-in was a breeze and the cabin was just as described. Location is convenient to the Parkway. Our family enjoyed our stay. Thank you!