I booked a property on VRBO based on positive reviews, the advertised amenities, and the available space. Everything seemed perfect until, suspiciously and conveniently, after the refund window closed, the property owner informed me that the property was suddenly “unavailable.” The owner offered two alternative properties, also listed on VRBO. He offered them for the same price which momentarily eased my suspicions. Trusting the reviews, I selected one of the options. The Bait and Switch Upon arrival, it became evident that the substituted property fell significantly short of expectations. The master toilet constantly ran and frequently clogged, and the stove malfunctioned after the first day, leaving us without a working stove for 95% of our stay. These issues were frustrating and significantly impacted our experience. Coercion to Suppress Negative Reviews During our stay, I communicated these issues to the owner, expressing my dissatisfaction. After returning home and waiting a few days without any follow-up, I contacted the owner regarding the return of my deposit. I was given a vague response: “We’ll speak to the manager and get back to you.” A week after checkout, I followed up again and was informed that 50% of my deposit would be withheld for “cleaning,” despite the carpet being in a worn and stained condition upon our arrival. I was then asked to agree to an NDA and offered “compensation” for not leaving a bad review. I declined. No deposit refunded to date.

All good

Loved the house a great stay for friend and family. Accuracy on the listing.

Traveled with friends to play in a golf tournament nearby. Home was clean and pool refreshing.

The house and pool were lovely and the managers were great to work with. We had a lovely time.

Where do I start? The house is nice but the hosts was horrible. I rented this home out for four days and the whole four days was bad. Don’t rent this place out if you expect privacy they have three ring cameras around the house and one of them points directly to the swimming pool. If you don’t feel comfortable with someone watching u and your family members around the pool in their bathing suits I wouldn’t suggest u rent here. I felt harassed the whole time I was in this home. I received text message everyday of me being here and was accused of having a party, and and having neighbors complaining about noise our level which was not true. When I talked to the host about it and asking what we was doing wrong he was being really nasty with me. I was also told we couldn’t be outside after 9pm like a child. I just felt very uncomfortable staying here and didn’t enjoy my stay here because I felt like I had to watch every step that I took because I was afraid the hosts was going to call or text me with a nasty attitude. I made sure I kept all the nasty text and conversation save because I didn’t get to enjoy my vacation. The whole time I stayed here I felt harassed, and stressed out I wouldn’t suggest this place to anyone.

This home easily and comfortably accommodated our family group of 9, ranging from new born to senior citizens. It is beautifully updated and spacious and located in a quiet and well-maintained subdivision. There was a small issue with the air conditioning, but the owner was very congenial and responsive and it was taken care of. We look forward to staying here in the future.

We loved staying here while during the holidays so we could visit family and have a home base. Beautiful neighborhood and plenty of space for our family to spread out.