We loved the grounds! The children enjoyed feeding the fish and using the paddleboat. All of us relaxed in numerous seating provided all over the property.

Our family loved the house

First night was a little difficult to arrive due to snow. But the rest of the trip was amazing!

This is our second time booking the manor. We took our church youth group and they loved the house once again. I will say the first time we stayed the home was slightly cleaner but they have improved their space and even added a sand box outside with digging toys for children. All in all a great stay in a great home!

The pictures do not do this property justice! Absolutely beautiful! Kitchen very well stocked, beds were comfortable...everything about it was great...only about 15 minutes into Pidgeon Forge

Had another group staying under us. The house was in need of several repairs. Door code did not work the last two days we were there.

pros: vacasa was very clear about instructions on check in and check out, communicated well when we needed the help. all the questions i’ve asked prior our arrival were answered promptly, and the rental could easily fit 23 adults, teens, and kids in addition to 6 babies. the lake and paddle boat were a nice addition, including the huge lawns surrounding the rental. there was also fish food provided, which was of course optional but was fun for the kids to feed. the bedding was comfortable enough, and the downstairs theater and pool table were a favorite amongst all. the rental is also very secluded, so it was very quiet. cons: the drive from the gate to the rental was extremely steep and a lot of turns, so it would’ve been nice if we had be notified about it ahead of time. inside the house, you could tell that the rental in general was in need of an upgrade and renovation. tiles were off, there were scissors and knifes missing, the ice maker didn’t work, the water pressure was extremely low, and the theater chairs were often out of batteries or just not working in general. in the main master’s bedroom, the bathroom door can’t even close. also, since it was quite rural, though there was wi-fi, the data connection was poor to no service (meaning while you can use instagram, you cannot make calls or text). there also weren’t enough bathrooms for the 6 families we had, as two bedrooms and all the bunk beds AND the public had to share one tiny bath. though this was workable, it wasn’t the most pleasant experience. lastly, make note that the caretaker’s apartment downstairs doesn’t, in fact, have the caretakers living in it but instead, another rental family. this was very annoying because we spent a long time trying to figure out who was where because the other family claimed to also have rented the same address. also, they happened to smoke, meaning our door entrance was filled will cigarette smoke— not exactly the healthiest for the littler kids. to conclude, we would most definitely book with vacasa again, but probably not this rental if we have better options.

The property is amazing but the wifi doesn't work, the hot tub was filthy. The theater can't be used without wifi. The fire left a lot of damage that hasn't been addressed yet. Despite the issues it was still a fun place to stay with tennis court and paddle boat.

Everything was excellent...100% recommend

This rental was nestled into a beautiful location, with plenty of room and beautiful landscapes. We loved to explore the property, where there once stood a beautiful castle, which unfortunately burnt down recently. The home was well kept, and had very comfortable beds (even the 3-tier bunk beds were super comfortable and sturdy). The few complaints that I have are fairly minor and we were able to overlook for the most part. There is no bathroom on the main level (which was hard for some of our senior ladies) and there is only one on the bottom level, but you have to go through a bedroom to get to it. There is only one bathroom on the upper level that is not attached to a bedroom, which makes it hard to share with the number of people we had in our group. We did report a water heater leak and a leak in one of the upstairs bathrooms (which was due to incorrect installation of the shower door - the lip on the bottom was facing the wrong direction, so it let all the water drip onto the floor). The hot tub hasn't been cleaned or drained in a LONG time and was disgusting, so we weren't able to use it. One of the biggest problems I had with this property was that there is a totally separate apartment on the lower level that is rented out separately, that is not mentioned in the description of this rental. When another family showed up, claiming that they were also supposed to be staying at this house, we were both confused. We looked all over the place until we FINALLY found another tucked away entrance to the basement. We rented our own place so that we didn't have to worry about noise or making sure we were quiet for anyone else around us. The other family was super nice and never complained, but I felt bad for them because they also didn't know that the place they were renting was attached to a separate rental and had no idea they would be staying with a bunch of loud church ladies who were on a women's retreat. :) The location is not the easiest to find or get to, but once you are there, it's lovely. Also, follow the GPS directions, not the ones on the back of the green paper they give you at the security gate. Those directions take you around the mountain and up some VERY steep hills, whereas the GPS takes you a more direct route.

This was the perfect spot for our large group. Plenty of space to spread out. The hot tub and theater/game room were big fun!

Omggg the property was a amazing and the house was beautiful.... I will be booking again next year..

We booked this house for a youth retreat and it was perfect. There was plenty of room for everyone and plenty to do. The property is gorgeous and very secluded. The pond is full of catfish and there is even fish food and a paddle boat. I highly recommend this home for big groups with teenagers!

There was no proper Air-conditionin, washroom doors are not functioning properly, shower is not working in one of the washrooms, there was buys everywhere, water in washrooms and the water coming from all the taps smells like a drainage water and there was no electricity at night. Refrigerator is not working properly. We couldn't able to sleep, we couldn't able to take shower and cook properly.