It looks very grand.

Leaving

Room itself was OK. We wanted to turn on the heat but it didn't work. Called the front desk. They said THEY had to turn it on.

Location. Very difficult to find. Took us a half hour and asking people. It's behind a hotel down a street that looks like a dead end next to a car dealership. They LIED about walking distance to City Centre in their advertisement. It would take 40 minutes to walk there not the 15 to 20 they advertised.

Location.

We liked the location and the proximity to the city. We loved the breakfast and really enjoyed the choice of variety and freshly baked/made breakfast. All the staff were so friendly and very helpful, especially the very understanding receptionist, who handled our room criticism professionally, understandably and efficiently. After our conversation with the lady we actually reflected on our stay and seeing she was so understanding and kind enough to give us our breakfasts with no charge, we decided to increase our score, because while some of the issues were down to the hotel upkeep the lack of sleep was beyond the hotel responsibility. The room bed & linen was spotlessly clean as were the floor and room in general.

There was a strange odour upon entering the room, but it quickly vanished once we opened the window. The shower power was not great but enough to wash. The shower hose was worn at the top and obviously needs replacing. The shower although was clean, looked dated because of the staining? on the floor and the missing grout/mould in between tiles. The complementary toiletries were firmly fixed to the walls, no shower cap or basics provided. The bedroom although clean and comfortable, we feel could do with possible deep cleaning of fabrics to rid the odour in room, as it was there again in the morning after shutting the window for the night, but again disappeared once we opened the window, there was slight condensation on the window, so this could possibly be the cause. The room was warm and comfortable, but got cold during the night, but the duvet was very nice and warm and the bed was very comfortable. Unfortunately, we noticed that there was an eyelash stuck to the picture above the bed, which obviously should not have been there. In fairness we wouldn't have noticed it either only for the couple one side of us making such a continuous commotion that we were trying to listen to which side the noise was coming from. Due to this noise from the people next door I was unable to sleep from 2am onwards. This was not the hotels fault and down to the inconsiderate couple next door and their arguing which continues until well after 5am. Also doors slamming. When I brought this to the hotel's attention the receptionist was so understanding and considerate, and asked us if we reported it to the front desk, which we said we didn't, as I didn't see really what they would be able to do with the noisy people. Now the value for this rather worn room was what really irritated me and where I felt it really let it down. We were charged €219 for an executive King room for 1 nights stay, room only rate THROUGH booking.

The staff was nice and friendly. They were doing their best.

The room smelt bad, the shower tray was dirty and the mattress on the bed was dated, but still comfortable

It was a VERY nice hotel!!!!! Very good breakfast. Super recomendable!

Nothing to mention!

Friendly staff, very new and stylish common areas and excellent breakfast.

Pricey for what the room is, far from city center.

Nice decor, restaurant food was great , location

Lighting too dark, shower hard to adjust temperature, shower step too high, toilet too hard to flush

Very stylish and comfortable.

Location is a bit outside the city

Cosy hotel, taxis come quickly, easy walk to town.

Just a tiny bit out of the center.

comfortable

Breakfast for vegetarians was limited

cleanliness and the room was really more like a dorm room than a hotel. The website makes it sound really luxurious and it is a fine hotel but nothing special...

we were eating our breakfast outside on the patio and a seagull swooped in and ate my wife's eggs.... no air conditioning in the room was unexpected...

The room comfort.

The reception lack of empathy (Grace). No room aeration or AC.

location was good

Price

The staff was friendly food was fab.

All was good

Didn’t have any

Nothing

The location was ideal and there was parking available

The price for one night was expensive.

Staff were amazing. Lovely breakfast. Good value for money. I would stay at this location again. Breda Hogan

Such a beautiful hotel! The decor is gorgeous and the outside seating area was our personal fav, such a lovely place for breakfast. The breakfast was also amazing so much to choose from!

Can’t think of one thing we didn’t like- just perfect! And the staff were so lovely