Poor customer service, so rude and not helpful.

Smelly room with lots of ants and spiders. No one is available at the reception in case of emergency. If you don't have Internet or phone to contact them, you are helpless. We had an emergency problem to open the door in the middle of the night, and no one answered the phone to help us to open the door.

The bed was confortable, nice balcony

The hotel room is elegant.

There are a few things I didn't like about this place. It's kind of an Airbnb rather than a hotel. You need a code to get to the hotel part of the building, the rest of the floors are private apartments. This is tricky, if you don't have your mobile to get the code, you're doomed. The service isn't the greatest, since it is not a proper hotel, which means all the communication is through messaging. The location is not the best.