First time in the city, great location, easy parking. The room was comfortable, clean and bed/pillows were wonderful. Staff was kind and helpful. Would recommend this hotel if visiting the city.

The staff were very friendly and helpful and made my stay enjoyable ☺️

I’ve stayed at this hotel many times over the years. It has recently been renovated inside and outside within the last year. It’s a great place to stay. Close to Chucks Roadhouse and other restaurants. Lots of parking available. Drive up rooms are available. Decent pricing.

Great staff, good rooms, would stay again.

Our experience at your hotel was very good. Staff were very friendly. Rooms were comfortable and clean. Breakfast was good.

The room smells bad. It smells like smoke.

I wasn’t very impressed going for breakfast at 9 am and there was absolutely not one thing to eat I understand that the hotel was busy although they should have been prepared I had to pay an extra 60 dollars to go get food

There was a strong smell when we got there and had to go to Walmart to get some air freshener. Other than that it was a good clean hotel

Long check in time. Had to wait an hour to get into our room as it was not cleaned yet. Husband repaired lock on patio door as it was not working. Staff was fantastic and room was clean and comfortable. Excellent breakfast included. Definitely would book again.

We stayed 2 nights it was clean, staff are great. Ty

Not good service

One of the best Comfort Inns that I have stayed in in a long time. Staff was super responsive to any request from guests.

Beds were clean and comfortable

Nice place to stay.

Badly noise from A/C and bathroom fan.

Overall good

Room was clean, bed was comfortable. Breakfast was ok.

Will stay again.

Conveniently locate close to shopping and restaurants. Only "bad" thing was a lot of traffic around the area.

The check in experience wasn’t all the accommodating nor helpful when problems come up. Rather than help guest circumnavigate issues that arises, it becomes annoying to see the staff at this hotel give off an irate perception and push you out the door In retrospect I kind of get old staying you get what you pay for

Very clean with friendly service

We rented a room so we could avoid having to drive two hours home after a wedding and unfortunately ended up with this property that has bedbugs and clearly doesn’t care to have a clean room. The bedding was filthy. We checked it for bugs and looked around and didn’t notice anything super alarming at first but then again I’ve never dealt with that so I didn’t really know what we were looking for but ended up waking up with multiple bites all over our bodies and a sense of uneasiness that carried throughout today I would strongly recommend that this property fumigates their building, and also make sure that when they put towels and bedding in the room that they’re free of stains and hair hair. On top of that, the breakfast was almost inedible. The eggs were dry and powdery, and the sausage severely undercooked.

ok

Good staff attitudes. Helpful and pleasant

Location was convenient but not too much to do other than eat

Comfortable and modern. Would stay again!

found a bed bug on the second day of my stay.

The staff was friendly and helpful, and the room was very clean. Our only problem was the temporary charge for damage. I have never encountered this before.

Pro: Staff was great. Cons: Hotel and room had strong cleaner/chemical smell and room had only a sliding door with no screen to get any fresh air. Room was cramped and dirty. (Photos were deceptive, making everything look way better than it was.)

Front desk staff were amazing

The place is simple, basic and clean The beds are uniquely comfortable and the location is surprisingly quiet. The only challenge is that Guelph mostly closes quite early and it's very hard to find hot food other than burger joints after 11 at the latest.

The hotel room had no toothbrush and no toothpaste, which usually should be in every hotel. The hotel washroom was slippery, and I once slipped and got injured. The hotel staff was not friendly and did not help me. i paid around 200 CAD but did not get the service for this money. I don't recommend this hotel to other guests.