Good clean hotel which was ideally located for our trip.

Great for overnight stay, easy to find. Clean and comfy. No issues

We had a brilliant 2 night stay here. The staff were very welcoming and accommodating especially Alex who went out of his way to cater for our needs. He was kind and compassionate. Also, Sikandar made sure we had a smooth stay :)

know rhe hotel for years being reliable

Having a Lounge area where you can relax and have a drink,,very good,

Stayed here many times before but on this occasion, my stay was ruined by firstly an “elephant” like person in the room above mine who stomped around loudly until the early hours of the night, which was then topped off by the staff who decided to use the fire exit next to my room to have a smoke and the loudest chat whilst coming in and out slamming the door each time, reported to reception who could only apologise.

Really good stay, staff were vey helpful and polite and made the room extra special for my friends birthdays 😊

Quick friendly check in, just what was needed after a long drive

Room was comfortable and well appointed, there was a cheese biscuit on the floor when we got there, this was still there when we left even though cleaners came in on 2nd day, so cleaning not up to scratch. 1st breakfast experience was so bad we cancelled 2nd day. We arrived to see one table of 4 in use and every other table was dirty, we found the least dirty one and cleared it ourselves, no teaspoons, tea plates, bread, we were there 30 mins 2 other people came in and had to clear own tables, awful experience.

A particularly helpful welcome to an early check in before heading for a function. A comfortable and clean hotel with an excellent breakfast. The only negative is that the hotel, which I have been using for the last 5 years, is showing signs of age - probably ready for an. overhaul. Still very recommendable.

On arrival and after booking a double bed, we were informed that only single beds were available, eventually and after complaining we were put in an accessible room with double bed! Reception staff were not polite and didn’t even tell us where the room was! Extremely noisy room, fire alarm went off at 1:30am with lots of noise for the following 30 mins, room above constantly walking around and banging. Took ages to find a member of staff, informed them about alarm and noise but seamed nothing was done, noise above restarted at 6am! In all, one of the worst nights sleep I’ve ever experienced at a hotel, staff didn’t seam to give a damn? Holiday inns are generally ok but would not stay at this particular hotel again, especially after this experience.

As a non UK visitor, I got the least room at the end of the building with a non functioning heater. I had strongly to insist to get another room. This is not ok for a serious hotel. I'll never book here again.

You have a sign saying i should inform staff if im not having a 10/10 experience, i did this twice and in both onstances there was nothing the staff did to either resolve my issue, or to compensate me for the issue

My experience was terrible. They were not clean. They were not nice. They were not accommodating. The whole experience was terrible and I would never look back. They were not helpful when I needed help all in all it was just a very bad experience. They were rude.

It is a property that is good for an overnight stay as has reception open 24/7 and is close to freeway.

We chose this area as it’s close to Heathrow and the perfect launching place for our touring holiday in England. This Holiday Inn is clean and comfortable and the staff are very friendly. On arrival we grabbed a snack in the bar before retiring for the night. Breakfast in the morning was a full English breakfast to help us start the day. Car park is included and there were plenty of spots. Ask for a ground floor room if you don’t want to lug suitcases up the stairs! Good linen in the room with everything you need at hand. No USB charging in the room but plenty in the common area.

very good

Lovely stay very welcoming staff and helped us out when we was in need with a sewing kit which Was extremely helpful

Very tired and dated rooms Cold restaurant and slow service Won’t be using again I’m afraid

great staff they let me check in at 9am after a redeye flight so I could rest before a funeral, excellent staff in bar and dining too

Used a few times before. It’s a clean and convenient hotel. Easy check-in, great staff, lovely breakfast.

All good. No issues to report

There was Hotel Modernization Works when we arrived, it would have been nice to have be informed of this prior to booking. The staff were very helpful and polite. We enjoyd the Breakfast, very nice.

The bathroom door was not clean,

Good Value for a short stay. Excellent ,first class service, great cleanliness and breakfast was very good .All staff were both polite and professional.

Could be modernised

Very friendly and helpful staff. Will definitely stay again

Ok for an overnight stay but not any longer. Wasn’t keen being allocated disable rooms as the sink was much lower. Also the carpets needed a good clean. Rooms looking tired and could do with a revamp.

Very friendly and hrlpful staff. Clean rooms. Great environment.

The rooms are clean and the staff are great, the condition of the property needs improvement as its very dated and needs updating, my room had an old grubby kettle and the plugs were cracked and loose.

Easy to find.

There was some posts that indicated that the car charging station was complimentary if you stayed at the hotel but this ended up being a lie. I had to pay for the charging station and it was rather expensive.