Very frustrated and disappointed with both Expedia and Choice hotels. I booked the room and literally 3 mins max I noticed I had booked Peterborough location when it was to be port hope. I informed both the hotel and Expedia that this was a mistake and I was heading to airport so Peterborough was not feasible. Both parties instructed me to call eachother. I completely understand that yes I made the mistake when selecting but this was under 5 mins after and all I requested was a 1 night credit/ up to the value i purchased another evening. Instead im just discarded. And told that its expedias issue them Expedia says its an issue between myself and property. It’s been a week since I spoke to both parties and zero communication or follow up from either request for assistance.

Great staff

Suited my needs for the night.

Property was very clean and bright

the staff was very helpful and friendly.

Good location,nice pool, friendly staff,clean hotel.

Everything was as described and expected. Breakfast was excellent lots of choice.

We arrived late and took over 30 minutes to check in. The room smelled like ass and feet. Noisy AC and could not wait to bail. Never again.

Bed was comfortable. Bathroom could use updating.

Loved this hotel. The staff were friendly and amazing, great restaurant attached, pool was clean and hot tub perfect temperature. We will definitely recommend.

Clean & quiet

Quietness in the pool

Good space, quiet and convient having lots of shops around. Room was clean

Carpet in rooms is terrible. Otherwise decent.

Room was spacious and bed was comfortable. It was also a bit outdated.

The staff eas very nice and very helpful, we had a late arrival and we were checked in quickly. The rooms are very dated though, i would recommend new carpet throughout but it was quiet and we felt safe during our stay. I would also recommend less chemicals in the hot tub, it was clean, water perfect but the chlorine was so strong my eyes were watering and i had to get out. Overall room was what i expected.

The staffs were serviceable

Great area. Tv was snowy and hard to see.

Not an ideal spot for elders and children

The hotel was poorly maintained and dirty. Would never stay again.

The carpets in the room were disgustingly dirty. Our feet were black just from walking around without socks on.

Great breakfast. Variety of choices and pleasant decor.

Clean rooms, comfy mattress

I really wish i enjoyed it more than i did. The staff were super friendly and helpful and the continental breakfast was good. My complaints are that you can hear everything in the room, such as the noise from outside, inside the halls and other rooms which unfortunately affected our sleep. We also has issues affecting our door - even when the light was green and the handle was down it wouldn't open

We had a fast and friendly check in. The room had a stale smell so we ran the A/C and bathroom fan which helped. The beds were comfortable and the shower was great with nice towels. We had a nice breakfast and had dinner at the Kelsey's restaurant. We were on the third floor and it was quiet. We thought that it was rather pricey.

Friendly staff.

The staff were friendly and helpful.

The hotel was close to food, gas and main highways

Had a fantastic stay.

It was nice and quiet good stay

Great location with nearby shops and restaurants. Complimentary breakfast was very convenient but could offer greater variety. Hot tub and pool were also highlights. Nice place to stay in Peterborough for a few days.

Very good location for shopping, dining, not far away from downtown. We had a great civic weekend there.