Bugs in bed, generally dirty and not well kept.

Desk staff was nice and did her best. First room provided was not fit for human occupation. Mildew / pee smell combined. Was given another room which was inhabitable. Hotel really meeds a makeover.

The staff were very nice and helpful. The property is dated and could be cleaner. There are lot garbage cans in the rooms which seems odd. The beds were comfortable and showers had good water pressure. The trailers in the parking lot had been there awhile and the smell of pot was rampant.

It smelled like marijuana. I thought it was a non-smoking facility, but it was obviously not.

Clean Room, Great Breakfast. I will be back.

Outdated, poor condition and dirty

Room had crusted food on the bed skirt. People next door left trash outside their room that didn't get picked up for almost 24 hours. Doggie doo waste bin overflowing. Breakfast area not well kept, milk was spoiled.

Every piece of linen; towels, sheets, pillow cases blankets, all had hair and stains on them and then the housekeeper walked off and left our room door open for god only knows how long until we noticed.

Staff was excellent.

Offers best value for hotels in the area

Very run down property. No bugs but carpets were filthy in common areas. Our room had water damage on the ceiling. Window facing the interstate so was quite loud. The complimentary breakfast was unsatisfactory to say the least, dried out sausage and weird scrambled eggs, a few cereal, one waffle maker, dried out muffins, bagels and some yogurt. Had stayed here years ago and it has gone downhill.

Our stay was just for a quick visit. Over all our room was good, outdated, you could tell that it was not vacuumed or poorly done. Bathroom wasn’t swept, and wore out old /hole clean sheets.

Good bagel for breakfast, helpful front desk.

My room had no microwave or fridge as described when i booked. We had to ask for fresh towels for our rooms and towels for the pool. Decent breakfast, and overall we had a good 2 night stay.

We had a nice stay.

It was good for the price and there was nothing I didn't like about the property.

This hotel is creepy and outdated. The only thing that was not dirty was the bedding (thank god!) The room has dead bugs and cobwebs and smelt like it hadn’t been used or open in a while. Even the bathroom fixtures were rusty and the faucets dripped. The toilet was barely mounted and would slam against the wall anytime someone used it. Our first room had a connecting room with a door lock that was broken so we asked to switch. The new room we got the deadbolt lock was just completely broken. I felt extremely unsafe staying here. None of the side doors were locked or needed keys to enter so basically anyone off the street could come into the hotel and not use the front door. There is only one nighttime staff so there’s not much security anyways. Definitely study up on some methods to keep your room from being broken into if you’re going to stay here.

Like: The staff was super friendly.

Very old hotel but it worked

I would share pictures of I could. The door to my room looked like someone tried to break it down, door wouldn't close all the way on its own, had push/pull it closed. Striker plate was loose. Bathtub was dirty, didn't even come clean during shower.

Sorry not a very clean stay, breakfast area bot kept clean, cold sausage and cold eggs. We had a 2 night stay, left for a few hours shopping and room not touched by any staff service. Not impressed at all we will not be back and certainly will not recommend

Easy check in

There were basketball teams roomed next us, even though almost half the hotel was empty. They partied all night until 3am with the staff not doing anything. The front desk clerk was not around on Saturday morning to restock the breakfast. I had to wait for her to finish her smoke break to check out.

The place is a dump. I could not believe how yucky it was, not to mention absolutely low budget - no fridge, no microwave in the room. We turned the tv on and that's where the buck stopped - couldn't changed the channel, control the volume, etc. Figured maybe the batteries had died, so I picked up to call the front desk and guess what?, the phone didn't work!!! Had to unplug the tv so we could go to sleep. "Breakfast" was gross. There was almost nothing left when we got down there, (and we were not late) and we never did see any staff. I heard another couple commenting how the bagels were stale - it was just a bad experience all around. My advice is to spend the extra few bucks and stay across the street at one of the nice hotels.

Let’s see, only one person on staff when we checked in. Another woman was at the desk asking for soap for the public washroom. The young lady told her she couldn’t leave the desk, she was the only one there, the soap was in a room and it was locked and she didn’t have a key, her boss had it. Then we went to our room. The cover blanket on the beds looked like they had someone dirty foot marks on them. Then the bathroom, there was a roll of toilet paper sitting on the lid flushed the toilet plugged water everywhere. Phoned front desk to bring towels and plunger. Couldn’t leave desk had to go get it ourselves. She said no one has done laundry running out of towels. Opened the fridge someone had unplugged the tray and bottom of the fridge full of water. TV doesn’t work. Asked for a different room got the last room. It was a down grade no fridge or microwave, and the clocks don’t work. They need to find more staff and friendlier. We called the other hotels in the area and they were all full. We would have checked out if another one was available. This is the second bad experience I’ve had with Quality Inn. I feel you owe me a refund or quite a discount.

Just needed a reset/getaway after a long week at work for both of us. The non-smoking room smells like stale cigarettes. I could still see a soap scum ring around the tub which I scrubbed so I could get in it after working 11.5 hours and driving 1.5 hours to get here. The outside of the tub is gross with a giant dried clump of a stranger’s hair. The phone isn’t plugged into anything. It doesn’t even have a phone cord long enough to reach a phone jack. We don’t feel like we can really relax and it’s extremely disappointing for the cost of the room. Too many other choices around, we will not stay here again.

Good clean staff very good inn right off highway 5min from boarder

We arrived late to find that Expedia had not sent my reservation. It took an hour to straighten this out. Thank heavens I had my copy of the reservation.Tha clerk Amber was very helpful, patient, efficient and professional. she should be commended!

Needs a facelift

We went into a room and it wasn’t properly cleaned but they immediately gave us another room. They were in process of hiring and training new room cleaners and I did mention that there is a smell of smoke in my he always. We happens to go when there was a Golf tournament ⛳️ and people from other states and Canada filled up the whole hotel. She assured me that they do not allow anyone to smoke in room but they do go outside and smoke in their cars which they bring the smell in with them. The female associate at front desk was very helpful! Gave us recommendations of how to get places, about sight seeing attractions. The next day there was a male at front desk not helpful at all. He could handle checking out the golfers 🏌️‍♂️ let alone other visitors staying at hotel. But the location is perfect, lots of restaurants and stores.

We stayed here for back to school shopping. It was okay. There were no towels in the pool area and when we asked we were told there wasn’t anymore. Also lights were out in the pool area. Bedding was stained and there was a used bar of soap in the shower that was overlooked. Not the worst stay but not the best either.

The staff were friendly and the bed was comfy. It’s an older property that been pretty well maintained but could use some love, i.e., scratched paint, cracked caulk, etc. Altogether it was a pleasant experience and I’d stay there again.