Little out dated but very clean. Small hotel with one elevator

Love the breakfast and the free coffee in the lobby all day. It was always fresh. The guy at the desk was very nice. There is a little road construction but the entrance to the hotel was marked great!! Love how close everything is. Good dining options

Spacious room.

Overall its an ok hotel, didnt find any bugs the staff was freindly, breakfast was meh, clean for the most part (except the fold out couch bedding which was dirty), the building is definitely a bit run down. In general for a budget hotel in the area it was decent (many of the other budget hotels in the area are badly run down, dirty, with bugs, drugs, and vagrants) so for the quality level this wasnt bad, there are nicer hotels in the area but they book quick and are even more over priced.

We enjoyed our stay very much. Everyone was pleasant and helpful. The rooms were nice and very quiet and the bed was extremely comfortable. Very soft sheets! We will certainly recommend this Quality Inn to family and friends!

Staff were all friendly, helpful and respectable.

Checked in and was given a room that was dirty. Had to go back down to lobby and wait to let tell them since there was several people checking in. Once I let them know the room was dirty they did apologize-- but then they had to do some reconfiguring of rooms since evidently they were sold out. Once they were able to figure things out they did indeed give us a new room--- only this "new" room already had someone staying in it-- and I walked in on this person-- who happened to be in the bathroom...right by the door... No need to explain further with that. I went back to the check in desk-- and had to wait yet again. Once I told them the room they gave me was already occupied they were astonished and told me "there shouldn't be anyone in that room" -- Well I am here to tell you that wasn't a naked ghost. The staff then scurried around and then they called the poor kid in the room I walked in on and told him to come downstairs since he was in the "wrong room". WHAT? they gave him a key -- that worked... Yes-- We did NOT end up staying here. We were afraid of what might happen next 😉

Great staff and amenities!

The beds were very comfortable. The lady at front desk was informative and knowledgeable about the area.

The "free" breakfast was pretty poor. The toaster didn't toast. The peanut butter didn't taste right and the coffee was really bad. When we got off the elevator to go to our room on the 3rd floor, there was a piece of dog poop or human? not sure right across from the elevator. I went to tell the front desk staff twice but no one was there both times. Room was clean.

Broken chair caused a fractured wrist and I was told I’d be getting my money back but have not received it

Our room reeked of cigarette smoke, and the beds felt like a slate of stone. I tried to not be dramatic about the smoke smell but my son woke up with an allergy flare and now our clothes smell. Not one to review or complain but it was definitely a rough stay.

Excellent service - friendly front desk! Clean rooms and comfortable beds.

The door to the room did not latch correctly. The breakfast was not great. Only a 4-part waffle maker. Eggs were cold. Just not the best, not the worse, but I would not go back!!

Good

The staff was very friendly and helpful

It was nice. I would stay there again

I like that it is very convenient and clean. Nice personnel.

Bed was comfortable. Room was quiet and had a good shower. But, we did not feel very safe between rough people, a dog, police presence and chaos at the pool.

Everything was very good, the service was good, the staff was super friendly, only the elevator was broken and the room smelled a little like cigarettes, otherwise everything was fine

Everything was fantastic and everyone was great

Very nice staff. Good breakfast. Will stay again when I visit Niles

Stayed for just one night but was pleased with our room, staff was wonderful accommodating with our late check in, beds were comfy and the breakfast was good enough

We enjoyed our stay

Very helpful and attentive staff.

SPOTLESS from the Lobby to our room. Everything was perfect. We were truly impressed. Keep up the good work.

Great

I enjoyed my stay I found it to be very comforting The room was nice The atmosphere was nice

Came in during terrible snowstorm & were treated very well by friendly & capable staff.

Love it very clean staff is very friendly probably the cleanest hotel around hot tub pool floors walls and it's within walking distance to most of your restaurants nice comfortable beds

Nice

Staff was very friendly and helpful. Food area clean.