It was a nice stay for the night, half way between my travel.

We always stay here when traveling between AZ and MT and have never had a bad experience. We’ve probably stayed here 10 times. I don’t think twice when booking our room. We have a cat. It’s a pet friendly hotel -but very clean. So whether you have a pet ir not, this hotel is a great option - and right off the highway if you’re just passing g through.

Hotel is under renovation and you cannot use the emergency exit at the west end of the hotel. Our room had cat food by the broken microwave, which would not close and I had to unplug as the light was on all the time with the door hanging open into the room. And who would put a coffee maker in the bathroom. Yum, a little feces with my coffee please. Desk chair was so worn out that one arm had no padding. Probably more but just want to forget the experience.

The bathroom floors were not cleaned and there was hair on bed

We checked into our room it was late and we were tired. My husband got into bed when I notice the room hadn’t been vacuumed and there was an empty Tylenol box sticking out from under the bed. The man at the front desk was really nice and we changed rooms. But the bathroom floors hadn’t been cleaned and the bench had little scraps of paper all over it. My husband was too tired to move rooms again. The staff was nice the cleanliness awful. Stayed there before with never this problem.

Exterior of the hotel was under complete renovation so there was only access to the building from one side door.

Horrible exterior under construction, unsafe back entrance, plywood ramp near dumpsters, windows tapped up contractors started scraping our outer walls at 8;00 am on Monday holiday. No hot water Monday night and Tuesday morning. Staff was apologetic but conditions were horrid and it’s been since Feb no warning from Expedia.rating was excellent. I feel I should be credited stay or offered new stay when construction is done.

It was awful, you did no post that your facilities were under remodeling/construction. I had issues booking rooms, was hung up on twice put on hold 3 times, i'm sure the hangups were not intentional and this was your front desk not the booking agent. using a back entrance was not a big issue, but the trach container was over full and walking by the trash to enter was, and three days later there was even more trash on the ground spilling out of the trash bin. entering the room, it smelled bad with a musty sent, the bathroom mirror was cracked badly, Cobwebs over the curtain, the sheets were clean but the pillows could've been bricks and would have been just as comfortable. The room keys quit working on the second day stay, your staff did program them fairly quickly so that they would work again. The shower ran hot and cold through showering never to a scalding temp but just comfortable temp to an uncomfortable jump out of the tub cold temp. I liked the products in the shower the bath gel, shampoo and conditioner. They were not secure, and the shampoo fell off the wall where the anchor from the wall just came out. The cold shower temps happened around 6:30 am. I'm not sure if i will select Hampton or its affiliates again, i paid good money for the name and to have a nice room. This was not what I expected, or the room was of no value for what I paid. the breakfast was about standard for a typical breakfast at your competitors, a larger plate for the waffle's would be nice.