No microwaves at all, guests have to park in a faraway parking lot and bring your luggage from there but there is a parking garage on the Casino side??? Front desk clerks were like zombies, they had no life! Limited food choices but it wouldn't matter because there would be no way to reheat any leftovers. Casino floor was fun, lots of slots to choose from. I would come to the Casino again but not stay on the hotel side.

Will definitely go back!!

No valet No room service No bell captain service No maid service No poker No buffet No class!

Way too smokey, even for a casino

Nice property. Comfortable beds

Love it

Over half of the restaurants we're closed and the ones that were open were expensive with mediocre food. No housekeeping service.on our 3rd day had to request garbage pickup and refill of supplies. Parking was quite a walk from the room. We wondered what the The $18 resort fee every day provided .

The hotel and casino were nice.

None of the restaurants are open - but they don't tell you that when booking. It was horrible.

We had a non smoking room and it still smelled like someone was chain smoking cigarettes. There was a roach bug crawling on the floor. Limitied Dining. I only enjoyed the dining and service at Sugo the breakfast restaurant. Most likely will not return if we were ever to come back to KC.

Overall, staff was nice and the property was alright, but the $17.75 per night resort fee in the fine print doesn't seem worthwhile. Resort fee is supposed to include housekeeping (of which there is no daily housekeeping), wifi (which seems to be available throughout the casino regardless) and towels, waters, and gym access (which seem like they should be part of the hotel base reservation). This fee is pretty substantial given that there is no value to it. Everything was pretty clean, but the fee kinda ruins it. Just add it to the reservation originally and don't bait and switch.

We asked for an early check-in but unfortunately they did not know there was a concert in town so it took really late for us to get into our room and we made it to the concert late

Rooms were not cleaned or resupplied during the entire stay. Restaurants and bars were limited hours.

Went to a concert at the arena there. Worth the money to stay at the hotel for convenience. Restaurants there as well as others close by. Close to Worlds of Fun.

Room not ready as promised. Casino area very dated restaurant service was terrible. Definitely not the same place anymore. Not worth the high cost for a stay.

nice and clean. staff day and night was very professional and nice. love the new remoddled look.

Clean, comfy room. Casino is so much fun.

Only had me down for 1 room when i paid for 2.

From check in to checkout the Staff was very friendly, the overall ambiance and history of the property was well preserved. Rooms and Gaming areas were great as well.

Good place

Great place to get away!

Good stuff

Most of restaurants were closed on a Tuesday. Place is depressing and just for the hardcore gambler.

We qalways love coming to this hotel!

Just not worth spending the night here.

Very nice rooms, clean and the beds are very comfortable.

Great

The property itself was very nice, not much for food choices in the evening, we had some plumbing issues in our room, neither the shower nor the sink would drain. Staff was friendly, and the property was clean.

Restaurants we unfriendly and not very accommodating

Everything was great. I just wish that all of their restaurants were open on Mondays.

No comment

Everything was exceptional. The rooms are so nice and clean. Definitely recommend.