Staff always friendly, breakfast staff always smiling and you can have Agreat conversation. Always checking everything is ok , blonde haired lady I always forget her name couldn’t help anymore if she tried

Average hotel ,staff unsure of booking then was charged twice . Breakfast Average.

This hotel is fairly run down. Despite not being busy, the front desk didn't answer the phone. Not many good options in the area though, so we sort of knew what we were getting into.

Nice hotel, pleasant staff, spacious comfortable room but the TV was a little dated, had to control with 2 seperate remotes which was a bit weird. Nice food with a fairly good choice and decent selection of items at the breakfast buffet.

Friendly check in staff, good location, easy parking

The hotel was clean and comfortable. The check in was easy and staff were friendly and professional.

Very well laid out with a modern theme, everything sparkled

Free easy parking , friendly quick check in , comfortable beds , clean spacious room.

Couldn't fault the service. Ticked all boxes. Clean, friendly and good food ! Suited us as a family as a night stay.

Our stay was excellent and comfortable

Service on arrival was great. The bed and the sofa bed were both comfortable. There was a wide range of choices available at breakfast and all the staff were very helpful. We will definitely stay here again if we are in the area.

We enjoyed our stay at the Wolverhamton hotel on the horse racing venue. Allthe staff were helpful and friendly. We were disapointed that there wasnt a proper restaurant. The basin tap was very stiff and difficult to move with my arthritic hands, and the bedroom carpet was badly marked.

Stephen at front desk was brilliant very helpful and went out of his way. Good hotel very comfortable

The armchair in room 101 was filthy_stains on the seat and horrible dark greasy marks onboth arms...I would not sit on it..never...This is terrible for a worldwide hotel chain!....also 101 is a disabled room..it was ok i guess but i would have prefered a normal room/bathroom.when i queried this at the desk the staff mrmber just said"oh well its just how the rooms are allocated"_,,not exactly a full explanation!!

Great hotel, especially if going to the races. Good food, staff lovely. Only complaint are that the pillows are so uncomfortable we didn't sleep very well

Rooms need updating perfect for attending the races. Wouldn’t stay if it wasn’t a racing day

No review

Lovely friendly clean hotel and dining area

Nice hotel, great staff food was good.

Nobody told me there's activity beside Hotel. All road block and we can't access to hotel after dinner. The road resume almost at 10pm and we spend 2 hours wait outside. Its troublesome to my family. I must complaint to IHS office for the negligence of Hotel staff.

The staff was very pleasant and helpful, the room was a decent size and very clean the beds where very comfortable, The food in the restaurant was ok not brilliant,we had the homemade lasagne. don't know about breakfast. The hotel leads on to race course which is great and is in a nice setting, would definitely use this hotel again

The breakfast was amazing and the staff were super friendly. The receptionist who booked us in was super lovely.

very durty room and bathrom v bad

Was disappointed main restaurant was closed only bar area which was freezing needed wear a coat and the seating was not ideal for dining. Menu choice was limited due to sold out items.

The hotel is 3 stars (I believe), so I wasn’t expecting much. And the toilet handle didn’t work well. Food was ok. The lasagne was a small portion. But service was good ◡̈

Great service and clean rooms

Friendly staff, no issues.

We were there for Ladles Night. Everything was fine except for a few glitches with the tech in the restaurant, also our door card was a bit reluctant to let us into our room. Not overly impressed with the set menu, gammon was a bit dry and the banana dessert was chewy.

Absolutely rubbish time and time again reception staff asking have you paid for your room time and time again showed proof of payment different staff asking also stopped my key cards from working the second day for no reason again harrrased I got the feeling it was a racial thing against me and my family as we are Asian very unpleasant upset my son his 6 years old I am in the middle of court action against holiday inn

Disabled Wet room shower drainage was not working properly not very pleasant

Expensive hotel for the amenities they provide. Lift was juddery and noisy. Breakfast close to £15 pp. but it was nice with great selection of food. Chair height in breakfast area was too low for table, maybe they were designed for very tall people. We did not try their wifi. Quite a small TV in the room. No bottled water provided in the room. There was kettle with milk, tea and coffee but no biscuits. No complementary newspaper as advertised. Because of a large group of people drinking and having fun outside our window, there was a lot of noise forcing us to close the window. Black out curtains could have helped with bright light in summer. There are quite a few food outlets nearby including McDonald.