Air conditioning not working properly should have been checked prior so not have to change rooms.

They were very attentive to every need we had. We requested moving to a bigger room and they easily accommodated us. Good selection at breakfast. All employees were very polite and approachable.

Amazing hotel. Very friendly staff and the room was lovely.

Approachable and helpful staff

Average. Comfortable.

It was a very nice hotel but not close to to anything.

The bed was extremely comfortable, and the room was quiet. We slept really well. The staff was exemplary. We were especially impressed by the people who helped with the breakfast. They were very attentive and eager to please. Great location within walking distance of the Duomo, and only a couple minutes to the nearest metro stop. We would definitely stay here again.

Very nice staff

Very friendly staff. Good location. I’ll duomo was a 15 minute walk. The other direction was a cool night bar and restaurant scene.

Family trip, nice and clean hotel room. Good customer service because workers always smiled at me!

Decent place, walking distance from metro

Staff are lovely - friendly and helpful but the hotel itself could do with a refurbishment.

Super

Very clean room and comfortable beds, quick access to public transportation

We enjoyed our stay at this hotel Modern and ok for a few days in Milan Easy walking to the sights Nice friendly staff

A pleasant experience The staff were friendly specially the front desk and breakfast area and helpful. The location is walking distance to Galleria Vittorio Emmanuel. Room is cleaned everyday with fresh towels. Tip: Pick rooms from the higher floor, we were at the 2nd floor and we could hear the noises from the kitchen and the cleaning crew.

Great hotel in a location very close to Duomo (about a 10-15 minute walk). Very clean, spacious, and lovely staff.

Good location, staff was very friendly to helpful.

Amazing stay! Free upgrade to a larger room (thank you!). Extremely friendly staff. Limited selection as breakfast could be improved

Fantastic stay at spacious room, with 3 beds, with my kids. Great service minded staff. Simple but delicious breakfast. Fresh and clean. Short walking distance to Doumo, sights, tram and plenty of excellent dinner options.

This is a nice clean hotel with fairly large rooms being in a big city and close to the Duomo Piazza. The piazza is about a 20 minute walk. The Navigli area was walkable from here as well as the Brera. You park the car and walk everywhere from the hotel. The breakfast was good too.

This hotel was fine if you plan on spending most of your day exploring. Clean enough.

The staff was extremely helpful and happy to be of service . We felt very welcomed and looked after. Excellent staff from reception cleaning services and breakfast staff

I believe that the hotel needs some upgrades soon. During my stay, the room was not cleaned properly and the bathroom was stained all over. The shower tub’s divider was not completely sealed, causing water to spill onto the floor and my family member to slip and get a big bruise. Additionally, AC was so loud, making it hard to sleep. Although breakfast was included in the stay, the preserved peach had gone bad, which ruined our appetite and my entire family couldn’t finish their meal. Despite the hotel’s nice and cozy pictures, the front door had a big gap from the bottom that caused me to almost fall down, posing a significant danger. Considering that we paid $300 per night, the experience was not worth it. I would not recommend this hotel for a pleasant trip. This is the first time have ever given such a negative review, but the experience was that bad.

This nice little hotel is very walkable into the center of Milan. It's walkable to stores and restaurants without being in the midst of the downtown activity. It has a charming urban chic feel and is clean and comfortable. The staff is very friendly and helpful.

A nice hotel at a good location, Duomo was an easy walk away. Front desk was very helpful, simple but modern design. Breakfast could definitely use some help but loved the option of a specialty coffee. Do not book thru Expedia, book direct to the hotel, we had our identity stolen becauseof a security breach to Expedia.

Clean, simple, and quiet. Breakfast with multiple choices is included. In walkable distance from Duomo.

Cracked and dirty walls. Outdated building, furniture, curtains, etc. Windows weren't washed in the last few weeks. Pretty dissaponting stay. This hotel needs immediate improvements, especially for what they're charging.

Clean hotel with convenient location close to bus stop. Located in the heart of Milan. Highly recommend. Great breakfast

Absolutely amazing hotel! Friendly staff, particularly Robin! Very clean, great location, lovely breakfast and facilities. Thank you.

This was a great find: close to the major tourist sites and the staff was very accommodating. One of the few places we saw that could accommodate more than two people in one room. Breakfast was also quite good. Overall very good value.

Lovely hotel , sweet friendly staff and location close to the central