Staff Was Amazing.

I decided to choose this location due to the convenience. The outside was old and worn, the inside was was equally old and worn, although it was clean the floors where scratched, stained and worn out. The staff was nice and pleasant. The room was pretty outdated, floors had massive stains, the bathroom faucet had chips in it showing rust, as well as the tub, and looks like rust stains on the wall. The towels where also well used, thin, and 1 even had a hole in it. At least the beds where comfortable. They advertised a swimming pool and spa, but the spa was empty and showing that it wasnt working for a while, the ceiling above the pool had severe leak issues including a sagging roof in one corner. And the next morning the breakfast bar was average, but pretty empty and had to ask when it will be restocked, only to habe a few people waiting that alot was gone when it finally was restocked. Not impressed with the price I've paid for such a disappointing stay.

Its clean

Clean rooms, good stay

WORST HOTEL EXPERIENCE EVER. Where to start?! Upon check-in, we were informed the elevator was broke and they had us on the third floor. After hiking up 3 flights of stairs, we all notice how filthy the hotel is. Stains everywhere and it smelled like dirt weed. Now I'm starting to second guess my hotel selection but go ahead and swipe my key card to get in my room only for thr deadbolt to stop me and then to hear "oh my god, someone is in my room". Yes, the hotel gave me someone elses room who happened to be butt naked, getting ready for bed. After complaining to the front desk and asking for a new room ASAP, they inform me they are actually fully booked can't do anything for me. Their extreme mess up left me, my three year old, my husband, and my elderly mom without a hotel room after driving 6 hours at 11 at night. For the sake of your sanity, DO NOT STAY HERE.

Check in and check out was good. The mattress was full yellow stains.

I had some food I brought on the table and left for a few hours and came back to the worst ant infestation ever. Of course I got accused of bringing them in

It was very messy and hot thy switch to new room were yup did not work and water did come out shower and no hot water sunflower seed all over no microwave to warm up food a tv did not work and to use jantor clostet to use there microwave to warm my dinner up bath room sink didn’t drain

The room was clean and the breakfast was good. Staff was good. Very good stay.

Overall the hotel was nice, but some of the carpet on the hall was dirty, and when I stayed there the elevator was not working, neither was the jacuzzi.

Staff was nice, but room smelled pretty bad due to the carpet being wet.

Room was clean, bed was comfortable, front desk people were nice. Downside was the pool was open but it was so dirty and the water was uncomfortably cold. You couldnt even swim in it. Hot tub has been broken for ages. And pool is definitely unkept. There was bugs and the water was so murky and dirty.

1 thumb down.

Only problem i had was the whirlpool didnt work in my original room ..after letting the front desk know they took care of it right away and moved me to a room with a working whirlpool

good for family trip

Breakfast was nice but could improve.

My room was the worst Best Western I have ever had. The pool & hot tub didn’t work. Tiles in the room were broken and dangerous. Your better of finding a old, side of the road roach motel.

Everything good

I got there and i was on the third floor and the elevator was broke. I am 69 years old and do not like stairs. The sink in the bathroom had no hot water. I understand about not cleaning daily but with little trash cans they really need to at least empty them.

It was great

Spa and jacuzzi not cant

Parul was extremely helpful and kind!! She helped us with our food order and surroundings!

Easy check in and decent price... however the pool was down due to not having chemicals and the elevator was not working

All awesome

Elevator was broken, hallways were noisy, in-room coffee maker was broken. Pillows were not full sized, very thin bedding, no extra blankets in room.

Awesome service! Awesome place to stay, clean and comfortable!! ♥️♥️♥️

Our room was in 3rd floor and no elevator. Then when we get to our room, it is not cleaned. Trash cans full, bed not made, floor dirty and personal items left on dresser. Next room was clean but we had ants. Very unhappy with this hotel choice.

Put on arriving I was told there was no elevator and I am on the second floor. His second comment was if you’d like to cancel you can do so. What kind of comment is that when you have no other place to stay. So I took the stairs to the second floor changed into a bathing suit and went down to the empty hot tub. Disappointed again, went back to my room and went to bed. The bed was not comfortable. It was very hard and I woke up the next morning with a stiff neck. Breakfast was the best part about the whole place.

The only negative point was that there was no elevator and our room was on the 3rd floor the night before undergoing back surgery and having a difficult time walking. The staurs however were easy to navigate.

This is one of the best hotels we have stayed at! They have a great breakfast and a latte/hot chocolate machine! Totally awesome! We will always stay here when in salt lake!

Room did not have the amenities that were listed on the site. Staff was rude, room was dirty with many non working items. And was forced to check out within 30 minutes of check in after complaining about the room to the manager and staff. Was told we would be refunded and were not refunded. Also had a $100 deposit taken from me that was not refunded as well

The place was dirty and the elevator didnt work