The staff was excellent and very helpful for my stay. The building is in poor condition and it looks like the owners are trying to make improvements throughout. The room itself was very clean and recently renovated. The door to the room was in bad shape as were the walls. Which seems very very flimsy

Since our KING bed pre-paid room was on the 3rd floor (no elevator) , we were forced to choose a First Floor double room and were charged $15 CASH - for that. I feel cheated and squeezed by this hotel and will NEVER go back.

Only thing I didn't like was there are no slip guards in the shower.

There was stains on the bed the bathroom towels and wash cloths and it needs to be upgraded

I was amazed how nice this hotel was. It was nice and quiet and very clean. The upgrades are very noticeable and welcoming. Will be going back. Close to restaurants and the interstate.

It was clean and inexpensive. Walls are thin. I could hear footsteps above my room. No coffee in room, but it was a nice room. Breakfast was very minimal. Waffle House is adjacent to parking lot.

Great and affordable

The check in manager is a lunatic ! Mean, aggressive, insulting. He cancelled our reservation because my husband did not do the check in. The whole enviorment was dirty and run down.

management cancelled my resv and told me to contact the booking agent.

I really enjoyed my Stay, the Bed was so comfortable. It was the Bomb 10 out of 10!!!!!

Basically the entire hotel wasn’t much to look at and then to add insult to injury, the staff was very disrespectful I had my infant child’s mom bring my son to spend the day with me and the front desk called my room very disrespectful asking why is there other people in my room and how long they were going to be there he was very rude and when I checked out when I tried to ask about the 50 dollar refund he was very rude I will not be staying here again

I was kicked out of the property with 2 days left already paid for. I had a friend over for pizza and a movie. I never had anyone there at night or all night. The manager said I didn’t have a right to have visitors and kicked me out. He was yelling at me and scared me very much.

It was good for a stop with my dog just passing through.

The staff was very rude and unprofessional, and the room key couldn’t open the door room until after several attempts

Check in process was good. Morning breakfast was good and much appreciated. Room was dirty and in desperate need of a deep clean. Snot rockets on the walls, sex handprints on the headboard, toothpaste on the wall, mold on the shower curtain, pubic hair on the shower walls....the list goes on. When we brought it to the manager's attention the next morning (JUST to inform him - not to get any kind of compensation), he was very rude and didn't want to hear any of it. Also, Neighborhood around the hotel is loud - cars reving their engines and honking all night. Beds were very hard.

Sheets were not clean and remote didn’t work.

Great customer service and the rooms were clean.

Has good and easy access ramp for handicap people, Confortable lobby with tv to receive visitors. Self-service laundry and gym.

Actually I cant understand any previous star rating less than 4 or 5. The staff, the accomodation, and premises were all at least very good to excellent quality. This is obviously an older building but thats not a negative for me because its very well preserved. The room included an iron, clothes hangers, a digital alarm clock, refrigerator, microwave (2 of them in my room), toiletries, a note pad, several lamps and mirrors, tables, desk with chair, dresser drawers, immaculate bathroom, coffee pods, privacy window shades, spotless linens and pillows, etc---- topped of with a very generous selection of complimentary breakfast foods, juice, fruit, and desserts available 6 to 9am. All in all this facility has all the aspects of a 5 star rating because it has everything that really counts for the client.

The bed mattress was smaller than the frame. The television had to be hand tuned each time it was turned on. The fit of the door latch was very sloppy so as to close the door you had to slam it shut which was very noisy for adjacent rooms. Not once during my weeks stay did house keeping clean the room. I had to take out the garbage. Not impressed!

Easy access from the interstate and major roads. Close to major hospital and points of interest. Good overall for an inexpensive rest stop.

The front desk customer service is very good. Mrs. Veronica and her husband are very friendly. Very quiet place.

The staff was awful first they won’t let us use a

My room had weed aches on the floor And the hotel charged me a lot of extra fees because I arrived early. Early check in fee 35 dollar And fee because they had to rush and clean. A room 40 dollars I felt like I was being scammed

Attentive hotel staff very well concern about to give a good service

Staff was very nice and helpful at check in and check out. Bed sheets and towels were clean. Floor was mostly clean. No elevator to get to our room on the 2nd floor with our luggage. King size bed frame was fitted with a smaller queen size mattress - very odd. Great to have waffles at the continental breakfast. Orange juice tasted very artificial.

Veronica , Desmond and the other staff are wonderful. They make your stay so pleasant plus do whatever they can to meet your needs while you’re there. The building itself is quite and nobody get into your affairs.

Rude front desk staff. Made us so uncomfortable that we only stayed 1 night out of 9. Room was smelling old smoke.

I have an excellent service and hotel staff are very friendly. I feel very comfortable for extending stay and I don’t miss anything for a 3 star hotel, have good experience with all Quality Inn hotels

Is in the middle of Chesapeake area and close to many places and outlet malls

Good location with some restaurants but needs more options for dining outside, and more convenient stores.

The rooms were actually very nice. I was surprised by the quality of the renovations within the rooms. However, two of the towels that was hanging up had what I'm hoping was old makeup on there. Meaning they couldn't have been clean/new. Also The building reeked of mold and what I'm thinking may have been weed. The front desk clerk was also kind of rude. She was handling a dispute with another client and just simply seemed over everything.