Room was ok since it was an overnight before a cruise. Food was overpriced and limited depending on the time of day. Desk staff had a line when we checked in with more staff standing around then helping shorten the line. If you forgot any travel supplies they were also way overpriced and based on location if you didn’t drive you were stuck with trying to Uber or do without till the next day after checking out.

Our stay at your hotel was great Thank You

Never again awful

Very clean and accommodating!

Here as an evacuee from hurricane Milton, as were most of the others staying here. Stress levels were high as we left our homes to the fate of the storm. The hotel staff outdid themselves to keep a fully booked hotel running smoothly. The front desk rocked it!! I saw them handle rude people with a smile and politeness. The 9th floor housekeeping crew went above and beyond to see we were all comfortable. They allowed people to cancel reservations without penalty up until checkout time at 11 AM instead of 6 PM the evening prior to accommodate those who did not find they could return to their homes until daylight. You will not be disappointed if you stay here!! Thank you for taking great care of all of us!!

It was clean quiet large rooms. Good restaurants. Delightful place to stay

We were happy to obtain a room a day after Milton made landfall in Florida. I was able to get early checkin for my prepaid room. TV in our room didn't work; I didn't bother to report it since we were only staying one night. Wifi access was confusing and dropped depending on where we were on the property.

Very nice

We stayed during our evacuation from Hurricane Milton. Rooms are roomy and comfortable. Resort hotel is large enough for us to get out of our room and walk around, plus there are a couple of options for meals, even tho they are quite pricey. I was disappointed under the circumstances with so many evacuees arriving they did not open their other restaurant options that are usually open Thurs-Sunday.

Breakfast 5 ⭐️ Recommendation wafle or pancake for Kids

Rooms were really clean. Somewhat of a language barrier but we worked it out and had an enjoyable stay. Definintly will visit this hotel again.

I've stayed here before and this was my worse experience ever and will never be staying here again. first I was given a handicap room, there was no counter space in the bathroom, no mirror, the AC was not cooling. then in the casino area none of the ATM machines were working. I had to use an ATM machine that prints out a ticket so that I needed to see cashier only to find out that the ATM machine charged me $16.99 to use the machine. Not my fault that the ATM machines were not working. NONE of them were functioning. How does a casino not have any functioning ATM's? This is unacceptable. And the next morning, I go to the restaurant to have breakfast, I get there at 10:05 only for them to tell me it's closed. they close at 10 for breakfast? why? who does that on a Sunday morning! This is why I will never be staying here again.

Love the place

nice place to stay an relaxed

Under construction

Nice casino

We like staying here. The rooms are nice and we enjoying have a nice dinner at La Brisa

Friendly and professional staff

the small frig that was brought to room did not cool my insulin

When I made the reservation, it stays parking was included, but the hotel guest parking gets packed at night because the people that come to the casino take over. You end up parking extremely far away from the hotel and it is not safe. Suggestion: The designated area for guest parking should be a check-in point and cars should be identified for a better service.

Liked

everithing

We got there to check in at 3pm. They said our room was not ready because they were still cleaning it. They told us to wait 40.minutes. i refused and asked for my miney back. They said since it was theough expedia that we would have to call them. They dow graded my room to a standard queen instead of a queen suite and said they would provide a refund. We finally got our room. During the night a woman was out in the hallway yelling and screaming at someone in one of the rooms that would not let her in. This went on for about an hour or 2 and i finally called the desk at 6:30 am. A few minutes later a loud siren went off in all of the rooms in the hotel. When i called the desk they said it was a maintenanece issue and would be fixed soon. It went off and then back on a few minutes later with a voice say "emergency". Our stay was ridiculous and iw would advise against this hotel.

Nothing was open only one place had good Food but they double charge my credit card. The roof was leaking. Playing in the casino room

Festivities

I will visit again

everything OK. But be aware to make photos!

Excelent

The property is very nice and quiet.

I thought a lovely room that was modern and clean although I spent very little time there as I did very well in the poker room :)

Love to stay here with my wife we enjoy the cleanliness and the great staff they have

Ok