Not bad

The property was good, not great. A little dated but a good deal for the price!

Needs to be close and remodeled with new furniture!!

The stay was average. Our room had a slight odor, but appeared clean. The bed queen bed was positioned less than a foot from the one wall / window even though there was there was 10 or more feet on the other side of the bed. it made it very difficult for my husband to get in and out of the bed, especially with the dresser that was holding the TV so close to the end of the bed (ie less than 18 inched from foot of bed). Despite all this the bed was comfortable. The sofa is not the one pictured nor was there a chair. It had clothe covering on cushion and the pillows did not feel clean. The kitchenette area very adequate with paper towels and dish soap and small microwave and small refrigerator. Carpet was worn. As other reviews have stated the breakfast was very lacking compared to other hotels this trip. There was instant oatmeal, oranges, plain, yogurt, waffles, eggs and sausage, 1 type of bagel, 1 type of bread, and 1 type of muffin. They have taken the minimalist approach to breakfast buffet. Staff was nice when available. There was grassy area for my dog to walk during heat of the day.

Overall our experience was great 😃👍

Substandard

Stay away. Threadbare, shabby, keys will need to re rekeyed each time you leave. Absolutely a dismal and discouraging experience. Will never again stay at this property. The term low rent immediately comes to mind. Stay away. I stayed here 3 weeks. Cheapest is not always best. What phrase comes to mind? They tried?

Shabby

For the most part the room was clean till we went to take a shower after we had got there and there was poop crusted on the shower curtains. The bed was okay but the air conditioner was not working properly so it was very warm.

This property needs a lot of work, cracked tiles on the floors sink stopper broken the stove was filthy dirty carpet and stain on furniture rooms smelled bad place looks really ran down the price was way to much for the condition of the room, I was very disappointed for what I paid for I want ever stay here again the whole place need to be renovated

The entire time we were there we saw the front desk attendant one time.

Half the lights didn’t work, there were a few bugs on my bed. They were dead but still. Remote was sticky and the breakfast was not good

It was quiet and convenient

Great staff

The Guys are great

Property is run down, torn curtains visible in multiple rooms, carpets dirty, elevator floor dirty, cracked tiles unrepaired, sidewalks and curbs broken and unrepaired. Closet door wouldn’t stay shut in my room. I recommend avoiding this property.

The compressor on the air conditioner rattled all the time it would run

Staff is very friendly. Room was very quiet and bed was comfortable. Room was dirty. Didn't look like it was vacuumed in a while, or maybe just vacuumed in the middle of the room. Refrigerator was dirty. Dirt piled in corners of the bathroom. Room had a bad odor. Toilet was dirty. Smoke detector falling off wall. Think layer of filth between bed and night stand.

People at the front desk was very helpful and kind.

Hotel was very dated, and could use a good cleaning. Our air conditioning did not cool very well, so when I asked to have maintenance look at it they offered to move us to another room. We were there for a funeral and our time was limited so we opted to put up with it for the couple of days we were staying. On the other hand the beds were extremely comfortable and all in all our stay was satisfactory.

The place is rough....dirty carpets, damaged furniture and appliances, UNDERSTAFFED, overall i would Not consider this a safe place to stay. Wyndham should pull this place's franchise....the staff...1 or 2 most of the time Are trying....but you can tell the higher ups don't want to spend any money. Pass on this place ! Just a few examples of issues...rooms were supposed to be kings..they weren't....the toilet backed up Sunday morning, we notified and returned at 8, not fixed NO ONE to fix til 7am Monday...had to move room......broken living room table, shoddily recovered chair, broken microwave door, shower rod fell on wife, carpet in one room looked like a crime scene....and more....btw, couldn't add photos

The carpeting was very dirty or in poor condition throughout the hotel. The water was over-softened and had a very strange taste. The free breakfast bar was edible, barely.

First room had no a/c. Second room the toilet was clogged, only help I got was given a plunger that I had to use, to no avail. Third room was ok but not accessible like I reserved

We loved our stay.

Rooms stink

Great place to stay for multiple days

Have stayed here several times and it’s always been great! Staff are extremely friendly and helpful. I appreciate you!

Not good black mold on curtains and in the wall unit. Management was rude and don’t give her name. Wanted me to wait for house keeping to change curtains, but not clean wall unit. Once I went back down and said I was leaving and not staying our last night , I’m offered to change rooms. That should have been done first thing. Refused to give me refund bad place to stay don’t recommend.

We always stay at Hawthorne because we’re close to family in the area. The property itself has changed. Since ownership has changed hands. I have noticed some rooms are damaged. Curtains hanging off the rods, the toilets are stained, the carpet is loose. These are things that maintenance should be checking everyday. The breakfast choice is different every time we visit, which is nice. It’s like somethings been added. We don’t visit often but when we there always something different about the property.

The staff was excellent, if not for them the stay would have been terrible. The carpet in the room was stained and had a musty smell. The condition of the room was not the fault of the staff. Like I said the carpet smell and so badly stained.

Hotel smells weird. Open windows instead of ac

The staff were all friendly, and the breakfast was very nice. We also appreciated the extra sheets we were given to use the sleep-out couch. The four stars for the facilities only relate to the somewhat worn carpet - everything else was clean and looked nice. The area around the hotel feels very safe - the four stars are given because the access from the road is a little hard to find at first (through a small complex with a restaurant and movie theater).