Great hotel and staff

Great location. Very nice service. Room small. Great view.

Great hotel with nice room and breakfast options

Elegant

A wonderful welcome in an immaculate oasis

A great hotel with a peaceful and upmarket atmosphere. Rooms aren't big but they are clean and comfortably furnished and we had a lovely view of the harbour. We enjoyed the restaurant - good selection at breakfast. The hotel is brilliantly situated just outside Valletta's city gate so easy to walk everywhere.

Staff can’t do enough for the guests. Very attentive.

Hall, restaurant and spa

Loved the proximity, and how the room was decorated. But it was a bit tight on space.

Wonderful hotel. Staff are charming and extremely helpful. The Spa facilities are excellent. The outside pool is cold in early March but a very invigorating way to start the day and what a fabulous view across the harbour. I will certainly be staying again. Thank you for your hospitality.

Wonderful hotel at the gates of the old city. Perfect location.

Great location and very comfortable. Breakfast was one of the best I’ve had in a hotel. The courtyard is great for tea and relaxing with a book. Loved the spa massages. Lovely garden and grounds. The only thing that detracted somehow was that the rooms were relatively small, and the furniture looked a bit tired. We had to upgrade ours. All in all a great hotel

This was the best hotel! I was shocked by the high quality of the service. The staff were superb, genial, knowledgeable, endlessly helpful, etc. Turndown and room service were highlights as well. The spa and pool and gym facilities were knockouts, and the gardens were extensive and really lovely. This is the best hotel in Valletta and among the best in mediterranean Europe! Very special experience and im keen to revisit this hotel and city again soon!

Excellent service. Great location. And friendly and efficient staff. Clean and tidy. Super hotel

Every thing you would expect from the best hotel in Malta.

Perfect as always)

A fantastic hotel and the staff was extremely helpful and nice. I highly recommend this hotel.

This facility is extraordinary. It is truly a work of art and a place to see. I would absolutely stay here again and again.

Amazing hotel - excellent service and friendly staff. Highly recommend.

Our stay at The hotel Phoenicia was top rate. The staff were all very friendly and always smiling. Nothing was too much trouble and anything asked for was dealt with promptly. The breakfast buffet is amazing it has everything. The outside pool area is lovely with views over the harbour. It is located close the the main Republic Street east walking to all the bars, cafes and restaurants. Excellent all round. Highly recommend it to anyone.

Jacob at the front desk is amazing. Lee is a gold key recipient in Malta. He is a wealth of knowledge.

Good central location and attentive staff

If you want to indulge yourself do it here! The hotel is about complete service from the moment you step through the door. The doormen are friendly and full of advise, the people on reception are friendly and accommodating, the staff in the restaurants are witty, friendly and clearly always out for giving the best possible service. Training of all staff is clearly good, because I did not find a weak link. That said, special thanks to Rose in the main/breakfast restaurant and Joe on the door! These 2 always smiled, always had time for some advise, always super professional! Perfect ambassadors! The hotel has a super pool, with great views over the harbour and city. The hotel is on the doorstep to Valletta and only some 15 minutes away from the airport. We enjoyed every minute of our stay here. And we will be back!

Malta has many decent hotels but this is the truly excellent one. An amazing history and really beautiful property, with a stunning pool. But it's the staff that make a difference and here they are superb - service retains a Maltese friendliness even though a global crew. Probably the best hotel in Malta and one that doesn't rest on its laurels. Really impressed.

Fantastic hotel, old school charm and service. Will be back.

Walking distance to Valletta and very convenient, but luxurious. Great pool & bar!

Great facilities including several restaurants and bars, indoor and outdoor swimming pools and very friendly and helpful staff - highly recommended.

Amazing outdoor pool next to the fortress wall of Valletta!! Indoor spa & pool! Didn’t discover these until after visiting all the sights but be sure to experience from day one. Service was impeccable. Prosecco breakfast, try the local specialities, carved ham, pickled eggs, herbs with cheese, dates, carob, capers... Turn down service, cold drinks in waiting after hot days in your mini bar. Luxurious toiletries, Aqua line. Nits: hubby complained about too many and too large pillows ;). Pool bar could use glasses vs plastic. Our shower leaked. Some of furnishings throughout the hotel needs updating, Eg wicker, carpets, and the like.

AMAZING HOTEL

Staff excellent. First class service. Comfortable room with huge well appointed bathroom. Fabulous grounds. Only disappointment was the Club Bar. No more Club Sandwiches when we don’t want a big evening meal

Incredible hotel and staff, 10/10 in every way, shape and form!

The Phoenicia is in a great position on the edge of overcrowded Valletta. We chose the hotel for our last night in Malta based on the idea of relaxing by the pool in the garden and it being near the ferry from Gozo and the ferry to Sicily. We were so surprised to learn that the pool area on the very hot day we arrived was not surrounded by their lovely garden but high stone walls allowing the area to literally bake. Other guests did not seem to mind but we found it highly unpleasant. Might be great in winter but I would suggest it is a major summertime design flaw. It is a fine hotel but over priced and over hyped. One staff member, Craig was notably friendly and helpful but others disinterested.