The stay wa amazing as always. Anya on reception is delightful and professional as always. Please do commend her Thank you

Excellent hotel. Stayed overnight with my son as a base for Thorpe Park and Mercedes world trips. Beautiful building, friendly staff and great breakfast spread. Will be back

I travel to the area of Weybridge regularly for business. There is a wide choice of hotels in the area but i always prefer the Oatlands Park.

Nice hotel with lovely staff. It was clean and the breakfast was very nice. I would definitely return

Lovely hotel with great staff

The staff are what makes this hotel. Apart from that it wasn't great. We had an executive twin room but it looked nothing like the photo and didn't have a small table & 2 chairs. The beds were singles not larger like the photo. There were literally next to each other, you couldn't even walk between the two beds. The shower cubicle was tiny. There were long brown hairs on the top of the duvet & dust & hairs in the drawers. The tv looked as if it was going to fall off the shelf. It certainly wasn't an executive room. The patio outside the restaurant/breakfast room looked awful, very unkept, tatty & overgrown with weeds, not a pleasant view when eating. Breakfast this morning at 9am was poor, hardly anything left, no fresh fruit, yoghurts. We sat in the garden on Thursday when we arrived with a Pimms. Again tables, umbrellas dirty, stained & dusty. Gardens not well looked after, not a pleasant place to sit. Such a shame, wouldn't return.

I liked everything. The bed, the breakfast, the parking, the reception, the shower, the room but most of all...the staff. They were all superb. Full marks. Brilliant

Overall a very pleasant stay

Lovely hotel reminiscent of past eras

Property was located close to local amenities and had great surroundings, however the shower in our room was not working and we had to wake up in the morning and go to another room to shower and back. This was very inconvenient.

Luxury hotel, excellent standard and room size. Lovely communal areas

Staff were very friendly. Rooms well furnished and clean. No gym at the moment which was disappointing. Frustrating they still use so much single plastic for toiletries and bottled water.

On checking in at hotel, the receptionist was very helpful and attentive, a very good front of house member of staff. Sadly the room we had been allocated was dreadful!!! I got my head on apex within minutes of entering room, so called through to reception, they upgraded us to much nicer room with no apexes 🙏 Breakfast was strong as they had run out of a lot of items!! Plates, milk jugs!!, I was given a sugar bowl with milk in to pour in to my coffee!! One of the waiters wasn’t aware what a pot of tea was!!

The hotel premise is lovely and spacious, ample parking. The entrance is grand and spacious. The receptionist was friendly and helpful. The room is a little smaller but practical

Hotel is very run down. Hotel has no lifts. Room had almost no furniture and was dingy. Bathroom was updated and nice.

Displeased with the stay, certainly not value for money. Positives: Warm and welcoming environment, at one with nature with lots of green around. Food was good quality. Not so positives: I was initially given a room in the newly refurbished section but that was a really bad experience. I could perceive so much dust in the air, the room fittings were loose hanging, and half the room lightning non-functional. Rug was worn out. Reallocated a room at another section, it was 2 notches down in quality. Checked online and it indeed had a lower price to the previous room but was told otherwise. Thankfully i stayed just a night. Poor value for money.

Nice and convenient

Quick stay to catch up with daughter and family who flew in from the UAE so perfect location for that.

Awesome stay

Hotel good restaurant food average

Not much interaction with the staff, so cannot comment, the room badly needed decorating

Decent hotel. Gardens/grounds In need of some TLC to restore them to what was clearly former glory. They should make more of the fact that the hotel has river frontage - maybe a riverside bar or VIP huts they could upsell. The decor could also do with updating. It's clearly popular with weddings/function groups which made it a little busy and overstretched at breakfast. The bar was well stocked, we had a very good bar snack which arrived quickly and was decently priced. The only disappointment was an unnecessarily small bed, as the room could have washing accommodated a King and bizarrely the linen was King. Sleep quality was good with decent pillows - personal hotel bugbear of mine! Really lovely toiletries. Very nice staff. The chap who checked us in - W Mostert - was very thorough and friendly. Overall a good stay for the price.

Lovely hotel

Lovely property with amazing staff, but disappointed in how the grounds are so unattended they could be so magnificent!

Beautiful hotel. Entrance (grounds) and entrance lobby are incredible to see, very grand. Room is very nice. Relatively small and on the more basic side, but perfect for a nights stay, no complaints. Comfy bed. Clean. Nice modern bathroom.

Rooms were clean and modern nice decor Also the breakfast was delicious lots of choice and very attentive staff on hand

This hotel far exceeded our expectations. The place is absolutely stunning.

Nice hotel and comfortable bed. Main problem was that I checked in very late (after midnight) and my keycard did not work, meaning I had to trek half the way round the hotel back to reception. Was accompanied back to the room by a member of staff who let me in to the room, and said that he would post a new working keycard under my door, but never did.

Best weddimg venue

C

Great place for an overnight stay!

Love building and grounds, with the usually impressive reception area. However, as soon as you head towards the rooms, the feeling is of a tired hotel in need of modernisation. Everything is clean but just not worth the money. Have had much better for much less