no issues, smooth check in

Bedbugs, Police outside Urban Ghetto

The area

Nice hotel and very friendly staff.

Staff was rude

The hotel was extremely unkept and outdated. Very run down

This place is gross. It stinks like mildew. The capets are stained. The bathroom hasnt been cleaned in forever. Tub has scum all over. I didnt even shower. Toilet had poop stains. Only reason i stayed was because it was 1130 at night and there was nothing close. I slept with my clothes on and slept on top of the covers

Location was the only plus for this property, my HVAC unit was leaking water on the carpet so my feet kept getting wet when i walked by that area, and it sounded like a small jet taking off everytime it came on. also my toilet would not flush properly. I had to use a trash can, fill it with water and manually flush the toilet. The pillows were too small, they were small squares vs. regular rectangles, so i got minimal sleep. the internet is slower than im used to at a hotel, the ironing board and iron almost ruined my shirt. It has NO padding on it so it was like i was ironing on a piece of metal, and thats only after i had to "rig" it to stay upright. Won't be staying here again, i dont know what i was thinking.

The lay out of room was wonderful. The restroom was awful. Leaky bathroom faucet in tub. Very noisy all night. Bathroom was plain n asty. Limited towels.

Very dated and not nice

Not honored tax exempt guest

First, I would like to say that my family booked a block of rules at this hotel for family reunion in July. The first set of family members got there and found a bug in their room. They called the other family members to let them know so when we got there, we were aware. I don’t know what kind of bug it was but a bug is still not acceptable. In giving the front desk the benefit of the doubt we asked her to show us three random rooms for inspection. On our way up the elevator to tour the random rooms with the staff with us. We looked over at the staff member as we were talking and there was a bug crawling on her skin. Immediately we stopped and asked for this “tour” for to be finished. We are still waiting for our money to be refunded to us. A manager has never called back. I would never recommend this hotel to anyone. The front desk was horrible. Lyndsey was terrible. I do not recommend for anyone. The area was unsafe it felt like if we were in a homeless hotel. Needless to say we were able to find another hotel that was able to accommodate 15 rooms absolutely amazing.

It was okay for what it was they need some maintenance on the room and furniture. The walls were dirty and when you pull out the bed out the pull out couch the inside was dirty.

Very poor to no WiFi connection. Refrigerator was old and not cool properly. No one cleaned our room for our entire visit. Noisy car wash next door.

Please shampoo carpets in rooms, paint and hire professionals.

Convenient location

Location was good but the stay attitude was bad. Front desk clerk did not answer the phone calls even though she was at front desk. Breakfast dishes were empty coffee dispenser was empty the attendant was on phone all the time and acted as if she was doing a favor to guests. Rooms were not cleaned for four days even after asking. Choice hotel brand standards were not met only one waste basket in a two bedroom suite. Terrible, I will not stay here again.

The bed was firm but, comfortable. Had to ask for the cleaning attendant to help me figure out how to operate their TV. Black mold on the ceiling above the shower. Small trash on elevator floor. Decent breakfast in the morning just no coffee, had to get coffee from the lobby area and had a strange flavor to it.

The property needs some updates. The overall stay was fine, it was just a little rundown. A lot of items in the room were rough looking. We also noticed that the hallway was very dimly lit when we walked to our room, as well as we felt the door didn’t shut properly, it didn’t make us feel very safe.

Bad

Check in went smoothly and the staff was friendly. Nice and clean. Only problem was that we had a broken shower rod and after a few hours our hotel key wouldn’t let us in so we had to get it reactivated. Other than that the stay was pretty good!

Hallway door barely locked, room smelled terrible, room carpet was filthy, bathroom sink was literally falling off the wall, mirror in ADA room was over 4’ above the floor, the pool was super small and the water was green. Literally the worse hotel we have ever stayed at.

When I checked in the room had a bad Odor that we had to be move to another room. The property definitely needs to be updated inside.

We were trying to save money and pictures did not appear so bad. The bed and bathroom were clean/comfortable. Front desk was friendly. The hotel is definitely in need of some minor maintenance between carpeting, furniture, and draperies. For a quick weekend get away it does the job!

Girl working the counter was asleep in the office when I tried to check in and I had to wait for about 15 minutes. Then she made it seem like I was an inconvenience to her. 1 star

Homeless person was inside eating up the contential breakfast. He had made 3 full plates and filled his pockets with packaged pastries. All this was done while tge front desk watched. Someone from housekeeping harassed me to check out before my checkout time because she stated that "We Want To Get Home To Our Family For Mother's Day" I was like wow while at the same time it was my birthday. But besides all that it was cool

Staff at front desk was terribly rude

Great stay

Very nice

I love everything!!!

Stayed in double queen suite. Very run down and extremely dirty! Elevator hasn’t been cleaned in at least 20 years. Headboard had nasty whitish stains. Don’t stay here! You’re better off sleeping in the car.

Had no issues.