Beautiful views of Sorrento city and Naples Bay, also Mt Vesuvius! Super friendly staff and great rooms with kitchenette if you need it. Breakfast included with delicious coffee and pastries. The shuttle service was great and convenient to take us to the city every day. The pool was great for the hot days !!

Amazing views and location! Great room! VERY nice host! Hotel goes above and beyond to accommodate the guests. When we arrived we had an issue with a room being downgraded from what we reserved , however, it was resolved the next day. Hotel provides free laundry , small complementary breakfast , free shuttle to/from Sorrento (10 min ride). We also enjoyed the pool. There is a nice restaurant on property as well as other dining options such the Farm restaurant that provides complimentary pick up/ drop off ( strongly recommend for an authentic experience) or pizza delivery . The location is perfect - easy access to Sorrento, Pompei or Capri as well as a great starting point for Amalfi coast. Would absolutely recommend this place to anyone!

The thing that sells this place is definitely the amazing views! If you read previous reviews stating lush little boxes of goodies to stock your fridge then forget it..its literally bare bones! Breakfast if you call it that is a croissant and a paper coffee cup which is handed over up on the terrace..you have to ask for it..nothing laid out absolutely no choice of anything. Our room was like sleeping in a cave totally no sunlight entered it so it was very damp we had to put the heating on every night. We had to ask for the top cover to be changed on the bed as it had disgusting marks on it..clearly not changed from previous people. Theres lots of steps down to the pool area..a few day beds and some weird plastic chairs around the pool..the sun dissappears after 2pm so we had to then go up to the terrace where the sun was. Badly looked after chairs up there very weathered and like sitting on bags of potatoes! No bar open but they will get you a drink if you ask..we saw others getting drinks and being told no charge but my husband said he was to pay..very confusing it depended who served you..most of the staff were very helpful and pleasant though. Very strict on mask wearing. A free bus offered every hour down to the town stops at a few hotels on the way..but that stopped just before we left and the owner now takes you in his jeep which is not comfortable and social distance is a joke! also he drops you about a mile from the town..would we return? not a chance..

Service was amazing. Free bus service into town every hour.

The situation is ideal. Terraze in every apartment and swimming pool are wonderful. Bus to Sorrento is a great idea. Anyway, the hotel would need a bigger parking area. About breakfast, staff should be more attent about disponibility in every apartment every day. Globally, wonderful hotel.

The staff were incredibly accommodating. The bread/pastries in the am were excellent. Everything was great. Rooms a bit tight for family of four. But not too bad.

Living proof that Trip Advisor reviews can’t be trusted. I would not recommend this place.

Beautiful hotel with perfect view.

From the spectacular view from our balcony, to the excellent staff, I would rate this high. It was my birthday, and when they made a restaurant reservation for us they had a beautiful birthday cake delivered to the table. This lovely family owned hotel shows great pride of ownership. Fresh warm sweet rolls delivered to your room each morning. We traveled by car, parked it, and for our 3 night stay we took their free shuttle bus, that runs every 20 minutes and takes you down to the center of Sorrento, and brings you back. Would stay there again in a heartbeat.

We had a wonderful few nights here. The staff was very friendly and helpful. The breakfast bags of fresh bread and pastries were delightful! The view was incredible. We really appreciated all the little touches that helped make our vacation special, like cappuccinos delivered in the morning. Thank you for everything!!

The picture doesn't do justice to the view. Umberto was an excellent host. It was a great base of operations for exploring the Amalfi Coast, Sorrento, and Capri Island. The room was clean and comfortable and we enjoyed it thoroughly.

The view from this property is spectacular. The staff are very professional and accommodating. We utilized the complementary shuttle bus service daily. The hot pastries and bread delivered to our room everyday was a nice touch. I have been recommending this treasure of a hotel to my friends and family.

Staff when above and beyond to welcome and help us everyday. Amazing views, relaxed and quiet. easy shuttle ride into Sorrento. Local restaurants were excellent

Incredible views and clean. Disappointed that there was no restaurant on premises. Staff were helpful and friendly. The shuttle into town took about 15 minutes but was easy to use.

We loved our visit to Sorrento. It’s a perfect location for day trips all around the Amalfi Coast. We didn’t mind the shuttle bus to the city center. It was so calm and quiet at night which was a nice change of pace and made for a relaxing stay. The daily pastries and cappuccinos were delicious!

We loved our visit to Sorrento. It’s a perfect location for day trips all around the Amalfi Coast. We didn’t mind the shuttle bus to the city center. It was so calm and quiet at night which was a nice change of pace and made for a relaxing stay. The daily pastries and cappuccinos were delicious!

Very nice view, friendly service. Shower a bit small. we got room with 2 levels which was what we were looking for. Overall nice place , not fancy. has shuttle to the city

Staff were pleasant and helpful. Hotel is clean. Breakfast was a bit disappointing. The same items daily and after the first day, got fresh tomatoes 3 days later.

Staff were pleasant and helpful. Hotel is clean. Breakfast was a bit disappointing. The same items daily and after the first day, got fresh tomatoes 3 days later.

Nice little brealfast delivered in the AM, great service, average room, neat and clean. Great view of sorrento from the terrace of the hotel. Pool area was quiet and clean. Enjoyed my stay! Free shuttle to downtown and free parking for the car!

This hotel is family run and they are very friendly and helpful. We had a 4 bed apartment with a sea view and weren't disappointed, the view was amazing. We loved having breakfast delivered in the morning and our fridge stocked by the cleaners because there was plenty to keep us snacking all day. There is no restaurant at the hotel, but the courtesy bus takes you down to the town every hour and takes about 15/20 mins which is not a problem. The pool was never busy and sometimes we had it to ourselves. The only downside was that the sun went from the pool about 3/4 o'clock in the afternoon.

This hotel is family run and they are very friendly and helpful. We had a 4 bed apartment with a sea view and werent disappointed, the view was amazing. We loved having breakfast delivered in the morning and our fridge stocked by the cleaners because there was plenty to keep us snacking all day. There is no restaurant at the hotel, but the courtesy bus takes you down to the town every hour and takes about 15/20 mins which is not a problem. The pool was never busy and sometimes we had it to ourselves. The only downside was that the sun went from the pool about 3/4 oclock in the afternoon.

When booking make sure to request the 2 floor suites or like is will have a plain room with a terrace. This hotel is wonderful, great views, great shuttle service back and forth to downtown sorrento (15 minutes) pool is lovely! Free cappuccinosbin the mornings along with breakfast in your mailbox! Great spot to relax and enjoy the gorgeous views of Sorrento!

Friendly staff, helpful, great restaurant recommended (Le Grottelle) hourly shuttle into town was easy and reliable.

Initially when finding the hotel we were afraid it was isolated and not convenient to the sites of interest. however, whilst not in Sorrento itself, you have amazing views and there is a free shuttle bus from the hotel into Sorrento which runs continuously. From reception for €8 you are able to buy a 24 hour bus ticket which allows you to travel to and from Positano, Amalfi and Ravello. Great value.

We had a good stay. Don't miss out on the fabolous Ristorante il Moro a couple of hundred meters from the hotel. The hotel should skip the snobby italian guy in the thousand dollar suit at the front, tried to say hello two times to him without success.

My elderly mother and I had a lovely holiday here. The staff could not have been more helpful and friendly. We had a fire on the first night and I would say that procedures for evacuation need a review as I think they were caught on the hop with it being the start of the season.NB lots of steps and over bath shower hard for older people but my mum coped ok.

Greatest breakfast, excellent coffee!

Bus service is like some third world country. The schedule is either early/late/or not all. Time spent waiting for the service saps your energy. Recommend if you do go to Sorrento is to find a place in town then you will not be burdened to travel 7 km to get to your accommodations. Taxi prices are gouging. For the rich & famous there is option of renting a car but for the average North American who is not used to hair pin curves & two lane mountain highway with abundant traffic both ways it could prove to be lethal especially at night.

The view and pool are amazing. The main problem is the hotel is about a 10-15 drive from the centre of Sorrento. There is a bus but it runs quite infrequently, particularly later in the evening - it's also hard to know when to stop the bus on the way back, even more so if you have had a drink. There is also limited food at the hotel, so you need to go into town to eat. The room was also quite dated, and the bed had a distinctive curve in it.

Due to where it is located in the hills the hotal has amazing views. The complex itself is lovely but our room could have been done up better. It needed a new coat of paint and the bathroom needs a little updating. It is about a 30min busride from Sorrento town centre which we were not expecting. We thought we would be able to walk into town when we loked at the map but because it is in the hills this was not possible. All the local restaurants offer a free taxi service though so it wasn't a problem for us.

Le Terraze has good sized, comfortable rooms with a balcony equipped with a table and sun umbrella. You can cook a reasonable meal on the two hotplates in the kitchenette and dine outside with amazing views over the Bay of Naples and Vesuvius. The fridge keeps the beer and wine well chilled! The hotel is built into a hillside so the rooms are arranged in terraces, with access to each from the outside. This means it's quiet as you don't get the usual hotel corridor noise, but you do step straight into the rain on wet days. The breakfast room is at the top and is large with panoramic views and you can eat outside. Breakfast has all the usual continental choices. There is no restaurant, but the helpful staff will arrange a free shuttle to one of two local reasonably priced restaurants and you also get a lift back. The pool is very pleasnt to sit round but it's not heated and we found it too cold for swimming. You need a car to stay here as it's a 25 min drive from Sorrento up a steep, tortuous road. There is a bus stop outside, but it's not always reliable and if the bus is full, it doesn't stop. There is limited parking space in the road, but we didn't have a problem. You can book several excursions from the hotel where you are picked up by mini bus and dropped off again in the evening. We went on the one to Capri and found it value for money. The TV has only one English speaking channel - CNN. We spent 10 nights here and it was a good base for exploring the area.