Clean and good service. Great breakfast! Good service!

The hotel was very nice. Friendly staff. Large clean rooms. Parking was not ideal but there are options. Proximity to Brophy's is a plus. Shout out to Elizabeth for being a ray of sunshine at the front desk in the morning.

We booked our stay here at the last minute and we were wonderfully surprised. The staff was so helpful and kind. The premises was charming and quaint and clean. The Libby was beautiful with a true cottage core feel. Loved the cookie and sangria on arrival. The color scheme. Outside was lovely cream and black trim with lush greenery hanging down . Inside was bright clean and so comfortable. We booked the king size bed and loved that the room had a fireplace. Nice tv coffe and bottled water with lovely wicker seating. Also love the seating infront of our room. The outdoor fireplace and seating was also lovely. This immediately became a traditional place for us for our next trip. Thank you so so much for making our stay lovely. Also we god a solid night sleep with the bed and loved that the windows and shutters opened. :-)

clean, and comfortable. Front desk lady very nice at the time of check in. Very helpful and precise.

This hotel is absolutely charming! Great service and great location. Having Brophy's onsite is very convenient. There is also sangria and cookies daily for guests in the lobby. The continental breakfast was plenty to get us going every morning. Espresso maker in the room, and coffee in the lobby. The property landscaping adds to its beauty. The ability to open windows to let the fresh, cool air into the rooms was also very nice. Our room had a smell that I can only compare to what your grandma's house smelled like. Not a bad smell, but definitely a smell I associate with age. We were on the second floor and our floors creaked when we walked which made me wonder if the first floor guests could hear us. There is no elevator so if you are needing an ADA compliant room your choices may be limited.

Hotel Carmel is beautiful and the customer service was amazing! Would definitely stay there again.

The property is adorable and quaint, the staff was amazing!

What a charming little hotel! Our room was spacious. The beds were comfortable. We had a private balcony where we could leave the door open for fresh air. Property has an area with fire pit and hot tub. There is a Tavern attached to the hotel with great food, beer and service which we especially appreciated after a long day of travel. I would definitely stay here again when visiting the area.

Need to improvement for hospitable attitude

The King bed was a little uncomfortable The room by courtyard was special The front desk staff was very well coming All else was wonderful especially the breakfast!

Rooms are comfortable and clean. Staff bent over backwards to help with questions and requests. Fire pit area was wonderful to socialize at. Hot tub was great. Would definitely stay here again!

Lovely property. Superb hot tub. Excellent welcome from Elizabeth at reception. Amazing Barman at adjacent Brophys Tavern. Room very nice, but strangely lacking in places to hang anything. Nowhere to hang bathrobes or wet bathing suits. Towels are at opposite end of bathroom, meaning a slippery walk across wet tile to get a towel. No room around basin for toiletries.

Very friendly staff, beautiful outdoor sitting area with fireplace and hot tub. Room was beautiful and walkable to dining the beach and shopping.

Overall, the hotel appeared to be clean. However, it was extremely dated, from the bathrooms to the beds. It felt more like a motel 6 than a "Hotel". Also, there were very few dining options that were close to the hotel. Luckily we were only there for 1 night. The staff were nice although they needed help as there was only 1 person working at registration. Bottom line, if you're just looking for a quick stopover to rest, this will do fine.

I love staying at this property. The staff is always so helpful and friendly. I will be back again soon.

Amazing staff and great location!

Nice property, very quiet and close to everything.

The employee who checked us in was so friendly and treated us so nice we felt welcomed .The outside patio fireplace was really nice touch we spent an hour just relaxing out there after dinner

This hotel is a gem. Good location, parking, pretty room with fireplace, comfortable bed, nice staff and good breakfast.

Friendly staff, walkable. Only wish there was a charging station in the parking lot.

We were severely disappointed by our stay at this hotel. The pictures definitely led us to believe this was a much more luxurious hotel than it actually is. Our room was on the first floor, which was facing the street where construction was happening daily at 8 AM. The walls are thin and we could hear everything the upstairs guests were doing. Severe lack of privacy as there is no private patio, simply a hallway for all guests on the first floor. There is no AC. Outdated bathroom with poor water pressure. Many of the TV channels didn’t have signal. Parking is extremely limited and cramped. We had to resort to street parking multiple times. We did like the social hour with sangria and fresh cookies. The continental breakfast was nice as well. However, this is a 3 star hotel AT BEST and definitely not worth 300 nightly. We won’t be staying here again.

Hotel Carmel has a fabulous outdoor fireplace, fire pit, mimosas & chocolate chip cookies in the lobby each night, a fantastic breakfast, and a wonderful staff! Our room was very clean and the property was extremely well kept. The Restaurants and shops are only a block or more away. If you are not a walker Carmel is not the place for you. It’s hilly and most of the side walks are not flat. This hotel does not have an elevator, and there are three floors. None of this bothered us, as we love to hike. We look forward to staying at Hotel Carmel on our next trip!

Great reception area hot tub was broken. Bed a little firm for us. But love it. Best continental breakfast

The room quite frankly had the smell of mold, the bathtub drain was not working, and the room in general just needs updating. Check in was underwhelming with the front desk agent seeming bothered by our arrival as she juggled a phone call. The breakfast staff was pleasant. We’re at a different hotel now and it’s excellent— we should have skipped Hotel Carmel altogether, sorry to say.

The staff is super friendly, and we love the location because you can walk to everything!!!

Rooms are noisy and tou can hear everything around from your place. Rooms are extremely confortable Delicious breakfast and most of all , the staff is excellente.

Great customer service. Will be back to Hotel Carmel

Great location and very quaint hotel.

Truly a lovely little boutique hotel in the heart of Carmel.

Front desk people were very nice. Sangria in afternoon and champagne with breakfast were nice touch

It's a very nice place to stay but the parking is a problem. Also, we would have preferred that they change up the breakfast occasionally, since we were there for 6 days.

the location is awesome , close to the downtown and close to the beach, all walking distances!n. The customer service at the hotel was top notch, we will be staying there again!!!