BLOOD stains on bathroom walls and door, MANDATORY room checks between 9-10 am EVERY morning, RUDE staff, TRASH all over the exterior and disgustingly dirty interior. FALSELY advertised property, this is not a “new property” it’s extremely old and run down. The photos listed are NOT of this property, the rooms look nothing like the photos. They do NOT have dbl queen rooms, the beds are much smaller, tag on mattress shows it’s a FULL, not a queen and manufacturer date ‘05. No compensation or refund for the falsely advertised rooms. I travel a LOT and this is the worst hotel I have ever experienced. AVOID AT ALL COSTS, they will not compensate or refund once they have your money, they will lie to your credit card company if you try to file a claim for the scam they are running. Just please don’t go here for any reason whatsoever. It’s SO bad, for the love of god don’t ever stay here. The good reviews of this place are FAKE, no human would ever leave a good review of this hell hole.

Two seperate times someone entered my room while i was sleeping early in the morning. I booked and paid for a king bed and when i got to the property i was told there were none available. The curtains were broken so it was super bright in the morning. And when i told the receptionist about all of this, she said sorry ill have someone look into that and did nothing. Terrible stay.

Great long hallways inside buildings.

Way to many drugs. It's not a family hotel at night. I'm single so bums and hookers I'm used to but I don't recommend for families of innocence

Under renovation so my room wasn't complete yet. The upgrades that were done were awesome. Unfortunately the pool wasn't open and that's why I booked the room.

The room was bad

need to be cleaner

Spacious, very clean, comfortable room and furnishings. Practical, good size refrigerator. Easy and secure parking space. Excellent customer service. Facial renovation is currently is process, but there was no inconvenience and didn't effect my stay. Looking forward to see it's completion. Would only recommend a baggage cart in lobby, for transporting guest luggage from vehicle to guest room. Good Luck ! Thank you for a pleasant stay.

Dead bugs everywhere some alive but mostly dead

It was good for the most part just don’t be alarmed about how it looks on the outside because the rooms looked nice on the inside the outside needs to be remodeled but the rooms are decent and it was clean for the most part

I was caught by surprise at how nice & peaceful it to was although they are renovating still very satisfied and will stay again

Excellent customer service at front desk

Needs improvement. My room was not clean when I arrived and was told to explain to housekeeping what needed to be cleaned. I did so, and the room was still not cleaned properly. This issue made my stay very uncomfortable. I think this place has potential and it looks like they are trying to renovate and make improvements but the rooms need to be cleaned properly by experienced, professional cleaners. Customer service all around needs to be improved and they need to actually CLEAN the rooms.

Great service had reservations at another hotel we pulled into that hotels parking lot at 1st glance knew we didnt wanna stay there. There pics def arent what they seem. Went to studio 6. Sevice was great got us in a room right away. Entered the room and it was surely nice and clean and everything was fantastic for sure. No troubles or distuebances. Enjoyed are stay very well.

Filthy

This property was the worst experience I’ve ever had staying anywhere the building smelled like cigar and black and milds as soon as I walk in , my room was clean but my comforter was dirty and something but me on my arm not to mention all kinds of people walking around the hallways all times of the night

Room very nasty, and not aesthetically pleasing at all, although booking a smoking room the room Talks of hard cigarette smells as if there is no deep cleaning happening, mold and water leak on ceiling in the bathroom, tub is filthy looking with stains and grime, furniture is filthy, mattress is filthy. I absolutely hate this room and hate the false advertisement of pictures that are provided for this location. 0/10 do not recommend.

Rude, left trash in room before moving me in. No remote. Mold

The room was filthy, ashtray dirty, food left in bathroom, floors dirty. Toilet ran continuously. 1 ply toilet paper, toilet seat broken. Phone in room not connected. Hall way smelled of weed. Room key didn’t work, I’m handicap and had to walk long distances to get working room key. 70 bucks wasted .i was told that guests are not allowed friends to visit

That was a good place Customer service was good

Awesome

Not clean at all

Nise

Room dirty, smells musty, not clean

Not at all sanitary or safe. Very nasty service stained sheets cigarette burns on the spread and aches all around the room. I would not recommend a homeless individual stay here.

My stay was really good, hostages were very polite, the facilities are very clean, the place is very quiet, anytime you can listened any disturb, excellent place to stay if you wanna something near to the best area in Memphis.

The inside of the room was clean. But the hallway could have used apaint job, and the outside looked bad.

DO NOT GO TO THIS PLACE I did a late night booking and they told me they didn’t have a room for me, then they refused to refund me because they said they had a policy on refunds…

Room was decently clean but found cockroaches in bathroom, and dead on floor by nightstand. NO HOT WATER AT ALL, couldn’t take a shower and front desk was rude about it.

Ok

The jetted tub! (The reason we booked the hotel) needs to be cleaned… through the jets and the knobs… which we need to control the water flow… needs to be repaired… our stay would have been soooo much better if we didn’t have to deal with those things!

It was good