It was under renovation and parking lot was filled with trailers making parking inconvenient. Entrance clustered with large boxes relating to remodel. Only third floor available and with rooms not yet renovated so moldings falling from wall as well as a general desperate need for maintenance. Arrived for breakfast 15 minutes before closing only to find half the trays empty with no one refilling them therefore relegated to a very disappointing meal. elevators needed vacuuming with litter on floor during entire stay. Worst experience ever at a hotel and most disappointing was fact that there was no mention of renovation when booking. Just booked trip to Cancun with Expedia and can only pray no such similar fate awaits me. I truly feel like I was duped and am somewhat angry about that, first time for such a disappointment with your services and may have to consider different approach for future bookings. RICHARD CESARSKY

Breakfast was good, room was updated and nice. Room and bathroom appeared clean. Not much parking due to renovations and the soap dispensers should be small travel soap instead of large containers.

This inn is undergoing in serious renovations. I’ll not check in if I knew.

Convenience.

Hotel under renovation. Friendly staff, very accomodating. Good Breakfast.

Customer Service was excellent.

Undergoing renovations but very nice overall. It was a quick overnight stay (helping our daughter move). Super close to restaurants that are within walking distance. Right next door to Outback! Friendly staff!

Hotel under going remodel so kind of a mess.

Very nice time in Sumter. Everyone was very friendly, bed was very comfortable, and breakfast was great. Bernadette is so very nice. She's the best!

It was a quiet personal experience for me

Good size suites. Beautiful remodel. Friendly staff. The open space decor is lovely.

This is an older building but they take care of it. The employees are sooooo freaking friendly and kind. I had an issue with the tub not draining and I mentioned it on my way out and when I came back a couple of hours later it was already taken car of.

Very clean. Convenient, Personable staff

Great stau

very fast check in - pleasant staff

Clean, quiet and very friendly staff.

The hotel was in a great area surrounded by restaurants and shopping centers. The building itself is old and could benefit from remodeling. The rooms smelled old and moldy.

Clean and courteous

Excellent staff and property

Nice and clean

The staff was nice the room were clean nice area's and lot's of shopping ans restaurants nearby.

Property was fine

Very clean. Good breakfast

Right off Broad street and free breakfast that was good.

The night worker who checked us in, she was amazing. She was a black lady with a white patch on her stylish hair, don't know her name so want her to get the praise she deserves. She was amazing. She checked us in with a beautiful smile, helped us with getting extra bedding and my son for got his tooth brush and my husband his razor, so she helped with that too. Not once did she look or sound sour. She has the personality of a saint! She is why I even gave this place a 3. The bathroom was so dirty I didn't let my kids take a bath in there. The black bathroom mold was gross! The blankets smelled gross and musty. The beds were ok though. The counter and sink was clean too but the fridge was filthy and the walls damaged. Will I return? If I do, it will be to meet that lady again. She was the kindest. My family is dairy free so the breakfast was not for us.

The room and hotel was very clean. However, our room smelled very bad, old and moldy. The Breakfast was really good.

Our stay was horrible. The first room was not ready and the second smelled like mold. I could not get another room and had to tolerate the horrible smell. The best they could do was offer febreze which only lasted one hour. Even the lobby smelled like mold. I wiped off the ac unit and that was filthy. The best they could say was sorry we are preparing for a renovation. If thats the case close off rooms with that terrible smell.

Convenient and Services

When you first walk in, it smells wet. Like old water smell

Peaceful

good Customer service

Very Nice for the price..