Spacious room. Clean. Nice little breakfast bar upstairs with muffins and apples. Cappuccino maker. The train is LOUD. We live in a city and our room was louder than where we live. But we still managed to sleep and they provide ear plugs. Love the soap and shampoo - smells so good.

Nice hotel with great views and friendly staff. We used the bikes in the morning which was great

Great location

It’s hard to pull your car around the back of the property as it’s such a tight turn and our Ford Edge (which isn’t a larger vehicle) had to do a 3- point turn just to make it. And there are no elevators in this building, it was a pain to lug our cases up the stairs.

Basecamp Lodge in Canmore is a great spot with easy access to Banff and nearby attractions. The breakfast is simple yet satisfying, parking is convenient, and the staff is friendly and welcoming. A comfortable choice for exploring the Rockies.

The hotel is in a excellent location with ample parking. I enjoyed my stay here. Also enjoyed that they have complementary breakfast (muffins, toast, fruits, juices,coffee) available. Overal I enjoyed my stay here and would recommend it.

This hotel isn't 4 star though you would think so by the room rates. Our room was spacious and comfortable (great bed!) but Basecamp hasn't quite figured out how to design bathrooms. Small bathroom and shower water went everywhere. Bathroom exhaust fan wasn't strong enough to remove the moisture from the room. Small common kitchen area with breakfast foods, and coffee and tea was nice. Nice common area for lounging. Great location.

Great place but needs more parking and better explanation between the lodge and resort since they’re side by side.

We stayed for 2 nights with our infant and had a great time. Check in wass super easy as they texted you beforehand with all the information. Location is amazing, surrounded by good restaurants and it's a quick walk to the scenic river paths/downtown. There's lots of train traffic nearby but we stayed on the opposite side of the train tracks so we didn't hear it. Oh, and the views are amazing. But that's a given in most places in Canmore.

Amazing amenities and great stay

Clean, good location….👍

We enjoyed our stay!

Lovely stay in great hotel with nice people. Enjoyed our stay.

Proximity to railway line an issue for light sleepers as freight trains clank by during the night Staff friendly and helpful

Loud and uncomfortable-would not recommend and will not come back. The hotel sits next to a train track which has no apparent schedule and does not stop at night. When neighboring rooms would run water it made a loud low humming noise throughout our unit. Staff was nice and helpful, rooms were clean but sheets not soft, beds uncomfortable and toilet paper rough. They can’t do anything about the train but I needed to mention it bc It completely ruins all of the experience. They give earplugs but my ears hurt wearing them so that didn’t help whatsoever. Waaaaay too expensive for the horrible experience.

Shabby old bedroom and bathroom Room overlooked parking Poor shower and amenities Very expensive for what was offered

The hotel was fine, desk staff was nice and helpful. However it isn’t worth the $500 a night. The breakfast was a joke (bread, butter, a few sad pre-packaged muffins, apples and juice- zero protein). The noise from the freight trains in the middle of the night was earth shattering. Sorry, but this should be a $200 a night place.

Amazing place to stay

Staff are not receptive. They have forgotten that they are in the people business. The facility is run like an air bnb. A code is sent to you. You enter your small unit. Staff are inconvenienced if you approach them. They do not want to communicate with you. I went in July. The cheap air conditioning was on. Don't worry, each unit has ear plugs provided. Since you will be sleeping next to this unit, you might get the sniffles, small tissue box is provided on top of toilet tank. Basic breakfast of tea, toast and fruit is provided. On July 15 we were leaving at 8:15 am. We decided to make toast. The sitting area was closed off for a private event. Who, other than management has a Monday morning meeting when check out is before 11 am and all your customers are vacating. You will notice this kind of behaviour throughout the facility.staff are moody and unhelpful. The units are basic and sparsely furnished. Bedside lamps do not have shades. One charging plug at base of lamp. It was used so heavily that mine was broken. Ok for short stay and remember you have a choice. Choose wisely.

Not impressed

A little but dusty but very great service

Basecamp Lodge is the place and we were glad we choose it as a Basecamp to explore Banff and surrounding areas. I’d choose Canmore over Banff.. free breakfast chill out lounge, tv cables, near shopping and restaurants.

Very clean, loved the Rocky Mountain Soap Company products. Cute decor. Easy to access the room, park, etc. Ice cold AC. Everything we wanted was walkable.

Parking is a disaster. There isn't enough parking for all guests in the hotel. If you're out past 6:00pm, be prepared to not have parking at the hotel. Not returning, especially considering there are many other options in the same price point.

Everything was fine

Friendly and courteous staff

Clean. Spacious. Over priced for amenities, or lack of. Nice desk person. Tight parking lot. Just ok.

Good property to stay in....rooms were very clean and large as well as good beds and sheets. Staff very friendly and there was a nice bright and airy lounge to work in on the second floor

Very convenient. Rooms are nice size and clean

Clean room and everything we needed.

All good

The rooms were clean and spacious, with an assortment of Rocky Mountain soap products which was awesome.