Unsatisfying times for making of the rooms - often not made until three in the afternoon! Too few elevators!

Breakfast was poor. Food was cheap quality. We were Bed & breakfast.

Only stayed the one night but staff were very friendly, room had a great sea view and was clean and modern. Hotel close to the airport which made the early airport transfer a lot easier. I would stay at this hotel again Peter (Newcastle)

Lovely, clean, friendly hotel. Staff are extremely helpful and work tirelessly.

Ocean view room was not as advertised on the website. We had view of building opposite to us.

Let me park in front for free which was nice

This is a decent hotel, large room with big fridge and safe. Air con was not properly working, but this wasn't a major issue, as you could simply open the balcony door. There was a charge for safe key (€18 for a week). Breakfast was great with plenty of choices, dinner was not that great, very repetitive and not mainly vegetarian options. Plenty of restaurants nearby, and several supermarkets within walking distance. Buses to Palma or the airport literally stop in front of the hotel. I would stay again.

Loved hotel

so close to the airport! great breakfast buffet. haven’t used the pool yet, but looks great too.

Nice rooms, nice view, gorgeous breakfast.

Great proximity to the beach, boardwalk, restaurants, bars and shops. Excellent pool and lounge areas, extensive breakfast buffet and optional dinner.

The hotel was conveniently located close to the beach & restaurants, the facilities were clean and well serviced by staff, and the price was very affordable.

Great location just off the beach, breakfast great choice overall a good hotel until sleep time the pillows are like rock, reception friendly great pool areas.

Most importantly: the hotel staff is perfectly friendly and will do everything possible for you to enjoy your vacation! The hotel is very tidy and my room had a nice view too, although I asked for a room on ground floor because of my anxiety of heights. I love that shower gel, shampoo, soap, tissues, comb, body lotion, and even more stuff is free for every guest in the clean and modern looking bathroom. The food for breakfast and dinner is delicious, every day there's anything new to try and enjoy on the buffet. Some dishes are even cooked freshly for every individual! I felt very welcome as a guest and I enjoyed the neat pool and the quiet room end of May 2024 so much that I immediately booked another vacation for August '24! It's easy to get to the hotel by bus A2 from the airport, the bus stop "no. 477 ses Fontanelles" is right in front of the hotel entrance. Going to the beach takes just a few minutes and there are souvenir shops and supermarkets nearby. For the best Spanish and Mallorquín specialties I recommend to visit the bigger supermarket "Mercadona" which can be found at the bus stop "Sant Joan de Déu". I'm looking forward to seeing the nice people in the hotel BG Java again very soon and will for sure book more visits in the future!

good recommend

Great hotel, very nice for our holiday

Good location if all you care about is getting around the island and seeing the various locations. If you want a hotel that is quiet, has comfy beds, and has a luxury feel I wouldn’t recommend. Beds were like concrete, pillows the same. Cockroach came through our sink and staff were hesitant to remove/do anything about it. Some nights there was a considerable amount of noise coming from outside. Shower room was okay, modern. Breakfast was okay, likely not as many options as you would hope though. Just the basics. Long story short - this 4 star hotel is more like a 3 star hotel but excellent if you just need a cheap place to have as your base camp while you explore!

Very close to the airport and very easy access to bus transportation! Also sooo many restaurants to choose from by the beach. Staff could have been a bit more helpful, but that’s okay!

Breakfast had many options, room was nice, loved the view!

X

I was visiting friends on the island and just need a good and comfortable hotel to sleep in. I was very satisfied. It would have been beneficial to have had tea/coffee making facilities in the room.

Hotel was faultless. Comfy beds, clean, nice food quality drinks and service. Excellent location, close to beach, bars, restaurants and bus stops right outside 👌

Lovely property although the air con was not working in our room so had to leave the balcony door open

Lovely hotel, friendly staff, reasonably priced. Very close to the airport to use the bus and a 2 min walk to the beach. Plenty of shops and restraunts to choose from. Would return

Nice pool area and good buffets. The pillows are like bricks which ruins the night sleep.

Good hotel, very easy to reach from the airport with a direct frequent bus that just takes 15 minutes, very good breakfast and restaurant service with a very good deal for the half board.

We had a fantastic 8 day stay at this hotel. The location was excellent with easy access to the airport using the local bus service. The room (8th floor) was ideal and big enough for our needs. Breakfast buffet was always good with a wide selection of food. Waiting staff and particularly the bar staff were wonderful. Overall, highly recommend staying here. The highlight for us was the bar staff (Alba, Eva, Sylvia & Carlos) all deserve a pay rise as they were so friendly and welcoming.

Amazing buffet breakfast and staff overall very accommodating

I had a lovely time. The quality of the food, service and surroundings were excellent. Exceptional value for money.

Good customer service, clean and value for money, nice facilities

Breakfesr

I had a wonderful stay here for a week. It was off season so quiet and peaceful. The staff were very friendly and helpful. The room was spacious and clean with a very nice shower and an awesome view of the sea & pool. My only reserve is that the outdoor pool was not heated so very cold and the indoor was also fairly cold. But I braved the cold and enjoyed swims. The buffet is nice and what you would expect. It’s only a 2 min walk to the beach with quite a few lovely spots for lunch. I would not rely on the late checkout they say they offer. Being off season, the hotel was quite clearly half empty but when I asked if I could do late checkout they said no and claimed 30 people were waiting on room. Despite this I had a late flight and stayed by the pool all day looking up and the clearly empty rooms (it’s obvious which rooms are vacant due to curtains being closed etc). I would have been grateful for the option of late check out as advertised by the hotel. Apart from this I did have a lovely stay here and would recommend it.