Staff were terrible -

Looks

Very outdated hotel, very old, a bit uncomfortable.. hard to find electric outlets (none by the bed to charge the phone!) the shower is almost painful the way the water pressure and head worked , service quite bad - hard to get coffee for the in room machine , construction and workers walking by my first floor window all day, wifi very slow, couldn’t make video calls , and worst of all the toilet won’t flush, got stuck every time . Do not stay here .

Beautiful hotel

Beautiful and elegant.

Everything was very comfortable and the service was great!

Better value than Monterrey

Nice place

Great service and beautiful place,we love it

5 stars 🙏

X

Very elegant and a beautiful place to stay... i wanted to stay an extra day but they did not give me the same price value . It was more than double the price i paid per night. So i had to go to another hotel.

The receptionist was very rude at checking time and very disrespectful

This is by far one of the most beautiful hotels we have been to in all of Mexico! Everything was luxurious and the room was well appointed. I would definitely recommend this hotel to anyone going to Saltillo.

Very good, overall

Clean room good area everything looks good and clean

Perfect Hotel ;-)

Everything was great, service, hygiene, comfort. Two thingsI didn't like at all, was the tiny swimming pool, about 100 cm deep all length it felt like toddlers pool. For the size of the hotel, it can fit maybe 6 people and it feels crowded. The area around it pleasant but also very small. Second thing, no convinient parking. Car has to left on the street or else on a parking lot not connected to the hotel where you have to walk on the side walk out of the hotel and carry your thing all the way cuz there are no cartsyou can take there to transport yout luggage. The parking to access the lobby for check in. Is always full because people park there for they're stay since there is no convinient parking lot.

Location

Hotel is dated and due to renovation.

ok

Its unique and classy...

Great installations .. customer service above and beyond .. if you like Ángels this is the place

:)

Excellent

Good people very clean, food at restaurant bit expensive for the taste, don't mind paying that much but I also expect that grate quality and taste of food.

Rooms are comfortable, spacious, and quiet. Parking was not available near to the hotel so I had to use the valet parking services.

Everything was great.

Great place to spend few days

The Hotel is okay the restaurant is terrible food is overcooked and the service was terrible

I love staying here! The location is great, the rooms are awesome and everyone is really nice.

Nice hotel. Staff was great. Seevicevwas excellent