The property is spectacular, amazing location, love the layout, views and amenities. All the staff are exceptional, especially Virginia, Fabio, Luigi and the driver. Few areas you might want to look at, placing guests into the rooms promised in their booking, I indicated the trip was a birthday trip and thought there would be some kind of special greeting, food or beverage, I can’t articulate it but it didn’t feel 5 star, and lastly the exercise room is substandard, broken equipment, lack of equipment and is a shame because it’s a mismatch to the rest of the property and with such a beautiful view.

It was perfect!!! Amazing location, gorgeous property and fantastic breakfast.

Fantastic hotel great service and wonderful food

What an amazing place. Could not recommend the hotel anymore. Amazing friendly staff

Beautiful property in a great location. What made it exceptional was the attentive staff. Bartenders Carlo and Christian were especially friendly and engaging with our family and went the extra mile to make our visit special.

If you want a relaxing holiday avoid this hotel. The hotel is going through major renovations which is not highlighted on their website. Most of the rooms near ours were being renovated and there was major work being done on the outside areas. It’s like being in a construction site! The hotel should have been closed and the job done properly. Check if work is still underway before you book.

Magnificent! Everything from the moment of arrival was beyond our expectations. The staff was incredible especially Virginia with Guest Services, Marco the bar manager and Andreas at the front desk. A shuttle into town and back to the hotel was great as its quite a treacherous dangerous walk to town. But the luxury Mercedes van goes back and forth on the hour up to 10pm. The room was spectacular. We were in 514. Gorgeous view and stunning bathroom! Very quiet. Newly renovated. Crisp clean and beautiful. I will add photos of our view and room but this app is not letting me add them but i will try again as they are truly spectacular

The hotel is very pretty and well kept in the common areas but not in the rooms. They need to do serious plumbing work in the bathrooms, since you cant keep a water temperature steady, you either burn or get a cold shower. Also the shower space is very small and slippery. This was very annoying!! Also our air conditioning clogged up and water started pouring from the ceiling, thankfully the problem was resolved and air condition worked well after that. For being a 5 star hotel, they have terrible pillows and mattress. We stayed 3 nights and never changed our sheets. Also if you need a hair dryer don’t count on it, it is very bad quality and barely blows hot air, leaving your hair with a lot of frizz. They could upgrade the hair dryers!! Staff was not very helpful in the front desk!! Restaurant was very good and nice staff.

Fantastic property and excellent staff.

We had the perfect holiday at this hotel. Excellent hotel and facilities. Excellent staff. Free Shuttle service to take you into town and back. Best holiday we’ve had.

We had such a wonderful stay here. The staff was incredibly accommodating, friendly and helpful. Everything was taken care of for us so we could completely unplug and enjoy our holiday. We will certainly be back.

Fantastic property! Old world elegance and excellent service. Parking available. Need to take transportation to shopping and restaurants. Spectacular view and excellent food!

Great dramatic views from Taormina! Beautiful 5 star hotel, friendly staff and fabulous food and cocktails. Live Piano music just makes it fantastic! Free shuttle to city ! Awesome pool!

Instantly one of our favorite hotels we have ever been in. Staff and the room were amazing, view is incredible. We thoroughly e joyed our time there especially by the pool and eating overlooking the sea. Not a far walk to town but a bit uphill. Poolside service and restaurant could have been better though.

This property was beautiful and clean. The breakfast in the morning was amazing with incredible views. The restaurant on the property was delicious. The staff was friendly and they went above and beyond to make us comfortable. The location was perfect with a short walk to the main town and to the bus terminal. The pool and grounds of the hotel were stunning. I would highly recommend this hotel to anyone coming to Taormina. I hope to come back one day.

Excellent very relaxing

Gracious hotel with views and stunning terrace for dining and drinks. Well-trained staff responded quickly to every question and request. Breakfast was generous and delicious with plenty of fresh options. Rooms are simply appointed but comfortable and ours had beautiful balcony to enjoy the view and the ocean breeze. Walking to town might be challenging for some, but our 60 crew enjoyed the exercise. Hotel provides free parking and shuttle to downtown and Greek theater.

Clearly a special property but, in overall terms, the level of service does not match what I would expect from a 5* hotel and some money needs to be sent on room maintenance. Shuttle service is important given the hotel's location between the beach and the town and we were let down disappointingly by the shuttle after over 5 hours on the streets and in the heat of Taormina.

Overall this was a very good property. It’s definitely worth the extra money to book the room with a balcony over looking the water. The view is beautiful. Breakfast is very good including the fact that you eat on the terrace over looking the water. The hotel is clean and very quiet. You can walk anywhere from this location which was great. That being said, I didn’t give it a 5out of 5 because it is a bit tired. The wifi/internet is terrible. The signal continued to drop in and out. Every time we opened the patio door, the AC would turn off (fine from an eco friendly point of view) but once the door was closed and locked again, we had to jiggle the door for awhile to get it in just the right place to get the AC back on. Had maintenance look at it twice - no fix. Also had issues with consistent hot water in the shower. That being said, preferred to look at the views than the internet and if you have short showers, wasn’t a problem with the water.

It is a nice property with a good view of the sea. Air conditioning in the room was not the best, could not get the room to fully cool. One of the bottles of water in the refrigerator was already opened by a previous guest. Staff is very attentive. Only knock is the restaurant, very overpriced for the value received. As someone with 30+ associated with the service industry I’d rate the menu as pretentious. Breakfast on the other hand was perfect.

Spacious hotel, good condition rooms, large terrace. Good food.

Facilities were very good. Regular shuttle bus into Taormina avoiding steep hill climb.

the hotel is lovely..the views ,from the rooms the pool and dining terrace are to die for. The location in relation to the town was perfect ..the hotel shuttle was reliable and always available.Breakfast on the terrace was excellent However we noticed that despite paying for a deluxe room our balcony was smaller.than other deluxe rooms The room did not have a coffee maker or iron..(despite paying 400 euros/night ).We were told that only the suites had coffee makers. Big negative were the terrible bedbugs that devoured my husband

The staff are very helpful in a beautiful surroundings, we will return.

We had a nice stay overall but the hotel was not as luxurious as expected. The decor is in need of modernisation, the bathroom was too small for the room and the service was sometimes poor. The hotel is in a good location, the breakfast buffet was very nice and the pool area has a lovely view.

Location was excellent. Walking distance into town, though too many steps. Very friendly & helpful staff. Would stay there again.

Nice view, very beautiful area and building A lot of wasps at the breakfast, they were annoying and disturbed.

My special requests had been acknowledged. The staff were courteous and always pleasant. The setting is wonderful. Being so near the gem of the public gardens is a bonus. The hotel is a quiet and delightful oasis in beautiful Taormina. Understated and unpretentious luxury.

Great view from the balcony, helpful staff, spacious room, very clean.

Lovely hotel, great location. Reception staff not very responsive to concerns over renovation noise very early in the morning which is our main criticism, along with a very poor pool side menu. Breakfast was good and the staff by pool and at breakfast were great. Not really 5 star rooms but clean and fine.

Fabulous hotel. We stayed in a deluxe room with balcony and sea view. The room was well equipped and clean. The view was amazing. The staff kind and helpful. Free parking and hourly shuttle were bonus points. Totally worth the money. I highly recommend.

Food was great. Shuttle prompt and courtious. English translation by bell hop marginal but got by. Views spectacular as qas location...quick walk to ancient greek theatre and gardens