Very nice but the chef was not very friendly.

Great location and amenities

The bartender at night for the social event is not social and rude. Everything in the room seemed old and a lot of stains on the floor and huge stain on the seat part of a little grey chair that’s there in the living room space.

Excellent

Property was nice..

Amazing hotel with great amenities, services, location & food!

The entire staff was nice and helpful. The beds were so high that I needed to find something to step on to get into the bed. I am 4'11". The TVs keep becoming snowy when a program ended. I was told that the hotel would be renovated next month. Hopefully, the decor will match.

It was a great experience.

Quiet room nice comfortable bed, breakfast included

The hotel was beautiful, staff was friendly and the food was good. Great time for a few days with family.

Excellent!

Everything was great and the staff was always helpful. Couldn’t ask for a better stay.

Great big and clean room, excellent service and amazing breakfast!

Have stayed here numerous times and watched the decline. Room was not very clean, including the clump of hair in the tub drain, and the bath tool with a large brown stain on it. Shampoo bottle dispenser was empty. Asked to have refilled, never happened. Only decaf coffee pods in the room. Asked front desk 3 times, was told: we have none, I'll have them sent up and then again we have none. Also asked the housekeeper cleaning the room next door, and she didn't understand English and handed me a cup. I could add more but hopefully you get the point. I will not be returning to your facility again.

Love this place will definitely be back .

love the breakfast options, love the comfort of the room

We stay here often, always clean and breakfast is awesome.

Every thing was good

Great place to stay.

Very nice and convenient location near gas stations, shopping, restaurants and easy access toI-75. All the staff were courteous and the room spacious. I will stay at this location again when traveling to visit family in Fort Myers.

Great Place, environment was nice. breakfast was great amd happy hour. Rooms are spacy and confortable

Everything was great room was clean and spacious the breakfast was excellent with lots of options for everyone

The whole staff was very friendly and helpful!

Great hotel and amazing breakfast! Great for a short stay!

We have stayed at other Embassy and always love staying . The room are clean and spacious and front desk staff are always friendly. What we disliked was that we get a two drink coupon per night for happy hour when prior stays at other Embassy’s gave unlimited. The bar tender was very rude and treated us like non guest. She was very short never smiled and made us feel like we were an inconvenience. And the only other thing was the pressure in the shower was low.

Very good

Friendly service

The hospitality with the front desk was amazing. Especially Eve, she was amazing. Our room was so hot we could not sleep. Beds and pillows need an upgrade. They came to fix the AC. The maintenance guy even went to Lowes to get us fans. Pool, hot tub was very nice.

So I will say I have stayed at this property quite a few times and have rated good in the past but not anymore. Most recently, I stayed a weekend in May and again in June as well as this past weekend in August. My stay in June had a mishap with our towels not being clean from blood stains (not acceptable). The front desk was grossed out but just offered us clean ones and nothing further. This past weekend in August we had the bar sink fill up with I am assuming to be sewage. I attached a picture of the black water that had an awful smell that happened overnight and we woke up to this. I mentioned to the front desk and she stated that since we payed thru a third party (Hotels.Com) she could not offer us any kind of refund. She could only offer us 15,000 points towards a Hilton Honor rewards. I don't use HH rewards so it doesn't help me and i believe it is only about a $30 value in points anyway. So i don't plan on staying at this property anymore and will have me rethink the Hotels.Com future booking since we have no recourse if something goes wrong. Also, not sure if Hotels.com get the most undesirable rooms but attached is the view we had. The hotel was most likely half full and hardly any cars in the lot each night.

Rooms for sure need updating. There were some love stains on the couch which wasn’t the best thing to see while trying to entertain my little kids.

Okay

Rooms are very large and comfortable