Suite was very clean, quiet and comfortable. Good hot and cold buffet breakfast included. Lovely pool. Close to Chemainus Theatre.

Loved the room it was perfect for us.

Amazing breakfast.Great room.Super comfortable beds. The only drawback is that the booked room type has a sofa bed but there are no extra pillows and quilts in the room.

Very clean and comfortable. Helpful staff. Delicious breakfast

Check in took longer than it usually does and they didn’t give us the room that I had booked. They said that hotels.com sent them the wrong room but I think they just double booked because of how long it took them to check us in. When my husband went to ask them about it, they didn’t argue, just made an excuse, which means they messed up because if hotels.com sent them the wrong room information then they wouldn’t have had any reason to think they there was a mistake made. They gave us a small discount but it pretty much ruined some of the surprise plans I had for my husband’s 40th birthday trip. I had paid for a suit with a kitchenette and ended up getting a room with a sink instead, so I wasn’t able to cook any of the food I had brought. When we checked out, the woman at the counter tried to charge us full price, saying that the discount was applied… she even argued with my husband. Over all I was disappointed in the check in and out service, but it was clean and close to the activity that I had booked for my husband.

Room was a nice large size with every amenity we needed and more.

Overall great hotel. breakfast was very good. Conveniently located. Recommend putting signs up for pet owners to pick up after their dogs. Also since it’s pet friendly which I appreciate remove carpet and install laminate/vinyl flooring .

We had a great time at Best Western Plus, Chemainus. The breakfast were excellent. Super friendly staff. Easy parking. Overall, our 3 nights were well spent.

Complimentary breakfast was wonderful. Rooms are very clean with comfortable beds. Highly recommend this hotel and have stayed here many times. Always welcoming.

There was nothing we didn’t like and would like to say that the breakfast was very enjoyable and plentiful 👍

The property is very nice and clean. Staff were very accommodating.

We were not able to check in due to a medical emergency and the hotel policy with Expedia doesn’t allow for changes or cancellations. So my granddaughter and I weren’t able to enjoy this stay

Nice room, great helpful staff

Good

Property is in great condition. Room was spacious and comfortable. Would stay again!

We've stayed at this hotel on 2 occasions. It is one of the better chain hotels in the area. It is conveniently located and the rooms are spacious, clean and comfortable. The price of the rooms has risen substantially between stays. I suspect the increase is the result of the cost of the complimentary breakfast which we don't need and would prefer not to pay for. Its still a Best Western at the end of the day and should be priced more appropriately. We will explore other options in the area in the future.

Only complaint is that there is only one elevator so wait times can be longer than convenient. Otherwise a great facility and great service, will be back

The staff is wonderful, very friendly and helpful. Breakfast buffet is delicious with lots of options. The room was spacious and comfortable. The hotel is situated close to everything.

By far my favourite Best Western on Vancouver Island. Great staff and amenities, and the full breakfast is always an awesome start to the day!

Great place to stay at a fair price. We enjoyed the pool and the free breakfast.

As always, the hotel was great. Staff was very helpful and accommodating.

That place to stay! Breakfast was amazing!

Great comfortable for seniors!

Good invironment and hospitality

Lady at check in was very good Room was perfect Breakfast pretty good Definitely my first choice for South Island

Wonderful, relaxing. Taking time for myself just to unwind. The breakfeadt was outstanding too.

I've stayed here many times in the past. Service is always great and the rooms are always clean. I most like that even though they don't accept my credit card, the damage deposit there is a cash option

Nice place to stay

Clean n well maintained

Very nice

We were there super early and exhausted. Front desk was helpful and let us check in early. Continental breakfast was quite good with meat, egg and hash browns. Along with waffle makers and high grade toasters. Decent coffee machine offered throughout the day. Pool was good. Enjoyed our stay and will come again.

Lots of amenities and value for your money. Breakfast was excellent