Overall great hotel

The fact thar my safety and well being was compromised when someone broke into my hotel room and I am still fighting with customer relations regarding compensation

The building is update it looks clean and nice

I liked it that it had a Keurig in the room

Hotel is ok. Bathroom could use a lil more attention on cleaning Probably won’t stay there again given much nicer choices in the area

The staff was wonderful, helping in anyway that they could, and the breakfast servings were more than adequate and very diverse. We love the fact that the hotel was very clean and orderly, as well as the fact that there weren’t any dogs or cats being boarded at the hotel.

The room looked like it had been cleaned thoroughly, but the whole place gave off an older, in-need-of-an-overhaul vibe. The lobby and the hallway on the 2nd floor smelled especially musty, and they hallway was noticably warmer than the room. Also, the shower head was detached from the wall in the bathroom and the water pressure was very low. Even though I used my credit card to book the room through Hotels.com as "pay on site" with no issue, the front desk called me day-of saying they couldn't run my card successfully for the hold. I had to give them another credit card over the phone (which made me very uncomfortable), or else the reservation would've been cancelled at 6pm; telling them I would be checking in late wasn't enough. The whole thing seemed fishy to me, but I didn't have time to go searching around for another reservation. Multiple signs in the parking lot ("Park at your own risk...hotel is not responsible for loss or damage..." etc) made me feel very uneasy about the neighborhood.

I was very surprised with what I experienced. I have stayed here previously and did not experience the following. AC was not working, bathroom was not clean, and would not give extra bathroom towels.

Location was perfect for Nationals/Astros Spring Training. Walked there...about a mile. Easy walk. Nice venue too. No place close though to sit down and eat...it's more industrial. Right off 95 to get to anywhere Place has free breakfast...coffee all day...and different fruit infused water. Only problem was my TV kept going in and out of satellite service for the last 24 hours and was unwatchable. It was seriously frustrating...every 5 seconds it was freezing for 3 seconds. There wasn't a storm or anything that should've caused that!

We've stayed at this property twice now. It's not the fanciest hotel but it does the job! The staff are friendly, and the rooms are adequate - a little dated but mostly clean.

Wonderful staff and management who took care of me when I needed to stay 2 more days. Rooms are very nice and cleaned daily! Staying again at the end of the month when I finally move down.

Computer glitch showing my room was not paid for … been standing here for almost 1 hour. It’s 1am and I have to be up at 6.

Very nice people. Breakfast was good.

Air conditioner was so loud I couldn't sleep unless it was turned off. Mini-fridge leaked water all over. Toilet seat was a safety hazard and was barely connected. Minimal water pressure and minimal hot water.....all of this could have been over looked if they were able to provide a room key, instead had to be escorted to my room everytime i wanted to come or go

My room was perfect temp, AC was quiet, room was dark and able to sleep past sunrise. Quiet hotel, adequate amenities and less than 10 min drive to mall and many other eateries. Wouls stay again. Especially liked they have Dove soap.products.

Staff was super friendly from check in to breakfast and check out. The building could use a little air circulation improvement but it was a pleasant one night stay. Thank you for the hospitality!

The transportation to the airport

Nice stuff and thanks again for having us over 10 days

Coffee maker in the room was broken. Gym was pretty embarrassing

New property, modern rooms, surprising good breakfast. Highly recommend

The property is not super Clean, bed was clean and bathroom so so. However, my main issue was how noisy it was. People in the people all night being loud, and people In the lobby screaming at 4:00 am. I stayed here for the night to dive at Blue Heron Bridge…not worth it

We enjoyed our staycation it was quiet and the activities we did was a short drive from where we stayed

Excellent

Pool was closed

Nice

Everyone who works there was so kind. Room was clean - definitely recommend!

Everything was much less than average except customer service. It seems the hotel does not have a consistent process to ensure simple necessities are in place. 1 - There was a lack of water pressure in original room; had to change room. 2 - One day, all towels were removed from room and room was not made. Came back to room that evening to find their zero towels. I had to request from the front desk. 3 - Toilet paper was lower one night. Next day, room was made but toilet paper not replenished. Ran out of toilet paper that night. I had to request a roll from the front desk. 4 - Went to pool one afternoon. Total of 7 guests there, including two kids. 4 adults were smoking; I was told at check-in that it was a no smoking hotel. Mentioned to front desk person who happened to be walking by as I was returning to my room. When I came back to pool minutes later, the guests at the pool were still smoking. 5 - No body lotion in the room.

The rooms were damp and musty. The shower/tub looked like it needed to be recaulked. Mold/mildew growing in the caulking. I ran the AC on Dry mode at 65 degF to get the humidity out of the air, and it took about 6-8 hours to finally get it to a normal humidity. I coughed all night, possibly from breathing mold.

The hotel is nice in a good location for what I needed. I have the quiet tag hand and someone keeps hitting my door and running away. No liquid soap in the bathroom. All was nicely clean and comfy.

The room wreaked of mildew/mold which was growing around on the bathtub.

Air conditioning didn’t work. Carpet was wet and smelled of mildew.

The staff , they are really incredible