When we checked in the gentleman seemed very confused. We got to our room and it was dirty. We had to take all of our things back down stairs to get a new room. Only one of the elevators was working at the time of check in. Our new room was clean and very spacious. The next morning my husband went for breakfast out, when came back the working elevator was as now not working and he had to do the stairs. The rooms were very clean, very spacious. The housekeeping ladies were great at helping get a new room, very apologetic over the dirty room ( not their fault). We would give it another try, just very tiresome after a long day on the road. Hopefully we get our discount for their dirty room issue, still waiting.

Well the first night there were ants all over the counter, wall, and floor by the refrigerator area. When I tried to call the front desk, my phone in the room would not connect. I kept getting a busy signal. I went down to the desk and the lady at the desk was pleasant and did end up coming upstairs to spray the area with an insecticide. The next morning the ants by the refrigerator were dead, however, there were more across the room by the garbage can, TV area, and desk. I again notified the front desk. The gentleman was not as willing to help but did eventually end up going up to the room to spray. That evening, the ants were gone, however, the button for the elevator had been pushed into the wall. It seemed a precarious thing that could lend to a fire hazard. I could not change rooms as there were no other wheelchair accessible rooms available. The accessibility was decent. The beds were a little too high for an independent transfer and the microwave was on an upper shelf I was unable to reach. But I was not traveling alone so this was not an issue.

We are having our home remodeled and needed to stay somewhere for 2 nights. I’ve stayed at Holiday Inn several times in the past however I was told I could not stay because I lived within 100 miles. My room had been booked since Wednesday and I wasn’t told this until I checked in. Not that I understand why but a prior notification would have allowed me to find another hotel that wasn’t last minute and end up paying more.

Very nice staff and comfortable Huge rooms

We arrived late in the evening, and the lobby smelled like gas. I let the person in the lobby know and she said it was okay. It made me feel uneasy about falling asleep. Our room didn’t smell like gas. The room was clean and the bed was comfortable. We stayed two nights with no issues other than the smell in the lobby both evenings. It may be a gas smell from the kitchen in the restaurant.

Always accommodating

Beautiful clean room!! The only thing I didn’t care for was I could hear kids running through the halls half the night .

Good hotel for a stopover. We opted to pay $5/two breakfasts when booking, which gave us $10 each toward two breakfasts in their attached restaurant. The portions were huge and both of my children took half the food with them.