4th time I’ve been there and generally would highly recommend. Although worth noting, buying through a third party, the Spa isn’t included. Unfortunate the air con wasn’t working very well and they had to break into my room due to the electronic lock system not working. Spa is excellent. 👍

Great venue for groups and families alike. Lots to do onsite, good bus service, friendly staff, easy check in and check out. WE will be back!

Lovely property, complete with meandering paths around pools and ponds. A small flock of mallards who preferred the pool to the pond was an unexpected twist to pool time, which delighted our 2 year old. The staff was very friendly and accommodating in the hotel. Restaurant staff was less sharp, but fine. Food was about what you expect from a buffet, fine but not much to write home about. Grilled veggies on the a la carte menu for the pool grill were perfectly done.

Nice service for all kind of guests. Food was great. Service was great. It is not cheap but worth each cent

The hotel was very large with lots of activities for families. Small, but nice rooms. The sofa in the room was quite hard. Beds were very good. Good bathroom. Nice pool and jacuzzi area. Breakfast was delicious

some very rude staff, some ignored us some just indifferent, treated as children not guests - being all inclusive no incentive for staff to be nice -ie no tipping mechanism so service reflects that they -it was busy and they were working ...but the vibe was they were annoyed to see you not happy to see you. would not revisit - better options for the money. lights out at 11pm when bars closed at midnight ... really did not want you to be there a second longer than they had to be...

All excellent. The property, the food, the staff, cleanliness. All amazing. Overall rating is not 5 stars just because a proper beach with umbrellas and sun beds is reachable by bus to Pollença or Alcudia.

Great staff. Good food. Clean rooms. Pool gets very busy though.

The layout of the property did not feel hotel like which we loved, we stayed in the village room which was loverly with a balcony and loungers. The adults only area was perfect for us and quiet which included the breakfast room and pool area with a bar. To the other side of the hotel was the main pool and pool restaurant which was also great with a shop for essentials. We visited the buffet once which offered an abundance of everything for all ages. The water sports to the front of the hotel was also good to have. Alcudia and port pollensa were also close to travel with a taxi for around €10 in both directions. We would definitely go again.

Facilities and staff were lovely, the hotel backs onto the nature reserve which is wonderful and scenic. The front of the hotel faces the ocean across a busy road with rocky access to the water. Lots of kite surfing takes place along this stretch. We we’re thankful to have a hire car as the nearest beach is a couple of miles away. The food and service at the pool side bar and grill was very very good, there was a great selection of drinks available on the all inclusive as well as ice creams for the kids and desserts.

We stayed at this hotel with our two children (5 and 4) in April and enjoyed an excellent holiday. The hotel is located on the main road between Pollenca and Alcudia and although it is not possible to walk to either there is a frequent bus in both directions from the front of the hotel and the taxis are easily found and inexpensive. We didnt regret the location. The hotel itself is well equiped with several pools and good dining and drinking options. We found the food options very good and there was lots of choice for all the family. We stayed all inclusive and enjoyed some drinks in the evening; the all inclusive drinks are main brands, if that is your wish, or there are local options which were also very good. We were very happy with what was on offer. There is a large pool in the centre of the hotel, albeit it is not heated which was an issue in April! There is also a smaller heated pool where our kids spent most of their time. Our room was well equipped and maintained, albeit it was only just big enough for the four of us. All rooms seemed to have a terrace (as we had) or a balcony - very welcome. The staff were friendly and accommodating. We were especially impressed by the animation team who were friendly and enthusiastic. The evening entertainment was fairly limited in April but we certainly enjoyed it as did our kids. Our children went into the kids club and they really enjoyed it. Serena in particular was ace. We will be returning!

This was our third visit to PortBlue and we have always had excellent experience here. Really suited to the activities that we required, nice rooms, plenty of space around the hotel.

The quality of the food and drinks were fantastic. The pools were great and we really enjoyed the activities and entertainment. So a great holiday.

Staff Cleaness But the buffet could be pimp a bit.

This is a family resort, and it has pros and cons. The best parts are the amazing spa overlooking the bay, and the proximity to water sports on that same bay. The pools are also nice. The cons are the crazy loud dish banging that accompanies every meal, destroying all ambiance, and the environment - mosquitos, stagnant water, pervasive duck aroma. The food variety is good, but the food itself is not up to par. Service is good, staff is helpful. It’s a lovely place in many ways!

This was a fantastic hotel in a great location. If you want to see around the area it's best to hire a car or take organised transport as it's a few kms to the nearest beautiful ports of Pollentia and Alcudia. The pools are great and it's right on the sea front too. Clean resort, very helpful, polite, friendly staff.

The perfect place we could have stayed in with our two kids aged 5&8 to make our first family holiday memories. All of the staff were friendly and helpful; absolutely no complaints there. The main pool was beautiful and the spa pool beside it was so lovely and warm. The buffet breakfast was delicious and the themed evening dinner buffets were great too. Only minor downsides were the queuing system for popular things to eat - perhaps the buffet could be reconfigured a little bit. Also, probably with all destinations, you have to wake up early to reserve a sun bed by placing a towel on the spots you want; they are all gone by 9am but they start becoming free again at around 5pm when it is still hot and sunny. It’s a short drive to Pollentia or Alcudia - we hired a car but noticed there were frequent buses from the front of the hotel so a car isn’t a necessity. We would stay here again in a heartbeat!

I love this hotel - the staff are amazingly helpful and friendly. The pool is great and food and drink options are enough to please thd whole of my family, which is no mean feat! Highly recommended

Our kids were in absolute heaven with the “mini disco” dance every night and amazing performances. Rooms were comfortable and the pool was great. We enjoyed easy access to PortoPollenca and Alcudia. But kids could have spent the whole time on the property! Great gym and spa. Kids camp etc! They have it all.

We had a great time ,lovely hotel and great surroundings...just a shame the food wasnt warm enough in the main restaurants .The bar grill at lunch however was great .

We liked everything! The properly is clean and beautiful. The staff is polite, friendly, and ready to answer any questions. The food was delicious and huge variety. Great for families with kids. The only thing, there is no beach in walking distance, but the pool is huge and clean.

Stayed all inclusive, the food was good but not very varied. If you don't eat meat/fish it's very limited. The sea is opposite but no beach. Good spa and gym. The adult pool is lovely but people hog the loungers. Drinks are good, many staff are really friendly. The room was tired but clean. Minibar in room is stocked and included...just wish there had been tea/coffee in room, there was a kettle but nothing to make with it. Bus to Alcudia beach was good, easy to get to Port de Pollensa by public bus. Enjoyed it mostly but wouldn't return.

Property needs updating, lots of starlings nesting in the eaves so early morning wake up. Property gardens are maintained well, however all petrol mowers and cutters so from around 08:15 you are woken with the noise of the machines and feels like being on a building site. Food is average at best. The best item about the hotel are the staff who are excellant

Nice hotel but overpriced for value and under staffed. - Pros - low rise buildings are so much nicer than a towering hotel. The main pool is really great, deep but also shallow areas for the kids. Warmer pool next to the main pool with spa jets. Nice to have the combo of family area and adults only. The interconnecting rooms were a big plus although we were not allocated this on arrival despite 2 requests in writing well in advance. After some juggling rooms were changed for us to accommodate which was helpful as it was one of the reasons we booked. - Cons - The evening entertainment is impossible to escape as it is so loud throughout the resort. The buffet is average, breakfast is nice but the dinners are basic apart from the carvery which is generally nice (pork etc). The pool side food is very poor. The service was also extremely poor throughout the stay and I think this is probably a result of being understaffed. Not very friendly and huge waits to be served drinks during meals and also table service at lunch time by the pool. We actually had meals when we were not even served a drink. Entertainment staff are okay but we’ve experienced far better in other places in Spain. Location is not ideal. It’s next to a nature reserve but not close to a beach. There is a tiny strip of beach to launch kite surfing from but it’s covered in weed and not suitable for swimming. Buses run every 20-30mins but sometimes they drive straight past the hotel.

Ideal base for sporting, hiking or general tourist activities.Staff attentive at all times. Food - good selection in buffets, but a little bland. Understandable with the number of people being provided for. First room allocated not good as right beside bike hire base. Alternative was provided without any hassle which was ideal. Quiet with view over garden and ponds.

Check in was not good, too slow and tried to charge me for having 2 rooms on the system under the same name for the same nights

Delightful stay, recommended.

This was a great stay for a couple. The staff, especially Fathi and Hugo, were extremely friendly and introduced us to a lot of new friends. The place was clean, the food was good, my only wish is that things stayed open a little later (bars closed at 12 presumably because of COVID). Overall fantastic stay and accomodation!

Beautiful grounds and gardens, good quality rooms with big balcony, kind and helpful staff, excellent food. Fantastic spa. Very family friendly.

We loved the daily cleaning of the room. Staff is very friendly and flexible. Nice swimming pool area. Life guards are walking around. Unfortunately lots of guests ‘claim’ their sun beds in the morning, by putting a towel on it. I removed them, but it should be more organized. Food via buffet was not splendid but ok. It differs per day. You need transport to go to the nearby cities.

It's an amazing facility with a great 3lane pool and gym. Great massages and other sports facilities. Broad breakfast variety, less for lunch /dinner but grill restaurant offers some nice tapas Bike rental definitely is a must. Buses stop in front of the hotel so all surrounding sightseeing attractions can be visited one needs to be able to name the location since english is not spoken