All staff encountered were friendly and helpful.

The property was clean and in a great location. Valet was quick and easy. One elevator was down that is why 4 stars. The restaurant food is good but pricey and slow. There are dozens of eating and shopping location within a few blocks. Walkable to all the tourity things. We will stay again if we are in town

The staff were extremely kind. Front desk staff was ver welcoming and very attentive upon arrival. The area and its surroundings are conveniently available all at walking distance. Cleanliness was exceptionally great. Such a pleasant stay all together.

The room wasn’t clean. There were weird spots all over the walls and carpet. Only two elevators for service and people but one was broken. When we left the parking garage elevator was broken as well. We were on the 6 th floor.

Awesome service!! After a rough start to our trip which was no fault of the staff they were super helpful and worked with us to make it a wonderful experience!!

The property is nice and clean.

I like the helpfulness and friendliness of all the staff. It was very centrally located. It was quiet. It was clean and the rooms were lovely.

Everything was clean and the room was spacious. The staff were very nice! My only complaint is the elevator situation. Don’t be in a hurry to go anywhere because the 1st elevator barely works and the 2nd is out of order. Not ideal with a baby in a stroller.

Was driving from Florida and made a reservation for one night as a rest stop heading home and it was perfect will be coming back

It’s was a great hotel right downtown

The room with the King size bed was just to small for 2people.

Room is always clean. Staff is very friendly. Every time I stay I feel safe.

Great!!!

Staff were professional and friendly and eager to assist - Valet, behind the desk, restaurant, bar, housekeeping, etc. Hotel is in a convenient location and within walking distance to river front, and many of the parks. Public transportation access is nearby as well. We will recommend this property to family and friends.

The hotel was beautiful and the staff was wonderful. Very helpful and engaging. Would definitely stay again when in Savanah

The view

Overall, we like the Andaz, but this visit has some concerns . They are experiencing issues with their A/C system so the first room we were in would never cool. The manager moved us to a new room and although the A/C worked well it never really responded to the thermostat. Patrick and Van took great care of us. Minor issue but would concern me if I wasn’t moved to another room. Biggest concern was the added destination fee that was added above what was listed on my Hotels.com receipt. It was not a replacement it was ADDED TO my original total. Reason provided was vague and it seemed like a way to drive down their marketplace price per night but get it on the backend. Didn’t care for the practice. I discussed this with the manager at checkout and they removed it, but then at checkout I also found out that there was a $250 fee added to my bill because the Smoke Sensor in our room detected smoke. This was very concerning since neither of us smoke or vape. While I appreciate non-smoking establishments and anything that can help prevent it in a room I might be staying in I think this is an overreach. They questioned me like “are you sure you didn’t smoke?” And while I’m sure people might lie about it I was not. My question is how do you know it’s not someone on the maid service etc? They removed it from my bill but I wondered how many people leave without checking their bill only to find out later that the paid extra… it’s $250 per occurrence.

This is an amazing property. Kaiya at the front desk couldn’t have been any more professional and accommodating. KK the bartender was great. We travel quite often and this is one of our favorite hotels!

The property is awesome. parking at arrival could be better (more room), could use blackout curtains over the balcony doors, but overall, an excellent property and a vey responsive staff.

The staff member who checked us in was so welcoming and friendly! She asked if we were there for a special occasion, and when she found out it was my birthday trip, she had chocolate covered strawberries and champagne sent to our room. We thoroughly enjoyed our stay and will absolutely come back!

Perfectly located to walk and explore Savannah, wide selection of eateries and shopping. The staff was very pleasant and accommodating. They also were very helpful with providing recommendations to help enhance your time in Savannah. We would definitely stay there again.

Staff was extremely nice and helpful. The concierge was excellent. Nice hotel

This hotel was amazing. Very clean modern in a perfect spot for walking around and not having to use transportation.

Impeccably clean hotel. Staff was very helpful and kind. Would definitely stay again!

View was to a construction site. Curtains had to be closed the entire time room . Room was very small. Bed was great. Staff was great

Great location to walk to shops and riverfront. Staff very friendly and helpful. Excellent breakfast.

Great location for our visit! Really lovely place. I’m a bit of a mattress snob, so it’s a bit firmer for me, but the husband had No problem- then again, he could sleep on a rock. The check in was smooth and reception welcoming with a dose of champagne. The bar staff was super, the lobby/lounge- great for a late drink. Loved it.

The staff was lovely! I wish I could remember some names. The bartender at night was wonderful. I love that the hotel provided umbrellas for our walk when it was raining. It was my first time staying there but now may be my only spot when I stay in Savannah. I loved relaxing by the pool and everything was so clean.

This was a great location. The staff were friendly. The rooms were clean and comfortable.

Wonderful hotel great and friendly staff. Rooms super clean spacious great bar and restaurant area. We absolutely Loved it and will stay again.

The staff are friendly and go out of their way to ensure you have an enjoyable stay. The food is excellent! Thank you!

Beautiful property!