Fantastic

It was very nice until we checked out, we were dinged with a $25 charge called a " resort fee ".

Couldn’t find way in to hotel. Wasted 45 minutes driving around. Very frustrating.

Quick visit to Detroit...better staying in Windsor in my opinion...great stay ..love the extra security...

It was ok, not my favorite place but it it was comfortable and quiet.

Huge rooms and superb if you get one with a riverview. Sleek and contemporary decor throughout the hotel / casino.

A lot of walking to find roon in different wing.

I have never slept on more comfortable hotel bed and pillow ever before. Saw Michael Bublé at the Colosseum and it was excellent. Only holds 5000. So very intimate setting. Hotel was spotless.

Great experience

Friendly and helpful staff

I would have given it a 5 star but when we arrived 10 minutes before 3:00 we were told there would be an “early check-in” charge. All that did was create a large line of people waiting to check-in at 3:00. You would think they’d want people checking in quickly & off spending money on the property? Otherwise everything was awesome. Great place to see a show, lots of dinner options, the bar had live music later on, free parking & obviously the casino. You don’t even need to leave the building to have a really fun night. I’d book it again for another concert or show but it didn’t start out that way.

Very clean rooms. Comfortable beds. We were there for two nights, never saw or heard a guest in the hallways, we found it very quiet which was great for sleep. The bathrooms were very clean, the only issue was the shower pressure but I consider that minor in the overall great stay we had. It would be nice for a 24 hour food service outside of Tim Hortons, we came in late from an event and there were no options

Great rooms, excellent steak house, clean Great staff

I enjoyed my stay. I wish I could have stayed longer

The rooms were very nice and reception did a nice job. But, there is a big shortage of restaurants. We couldn’t get dinner before or after our concert. Big disappointment. And NO room service either.

I always stay at the casino when I’m In Windsor. I won’t stay again primarily due to behaviour of Brian the assistant manager. When is said I was very disappointed that the non smoking room I stayed in smelled like an ashtray he insisted that I pay his resort fee. He decided it was better to argue about it and say” the customer is not always right, that’s an OLD thing”. I reminded him the customer is always right because he won’t my $500 next year. Great job Brian, all you had to do is apologize for the disgusting state of your room. By the way the lady behind me in line mentioned she experienced the same problem. Maybe you’re upset because you work for an organization that has a problem and doesn’t deal with it. Whomever taught you the customer is not always right should be fired along with you.

Hotel was OK. Poor room allocation. Roof view city side. Most importantly, room was not made up while we stayed 2 nights. We understand that sheets and towels do not need to be changed daily. Making the bed and turn down should be, especially when paying that king of money. Close to 600$ for 2 nights.

Excellent spot for family nite out

Not enough restaurants to order good breakfasts and dinner to balance with the sandwich shops.

Pool was perfect temperature- very relaxing

The staff were amazing. The rooms were very clean. It was difficult to find where valet and check in was but once found all was good.

We thoroughly enjoyed our stay at the Ceasars Windsor. We utilized the whirlpool/pool, spa amenities, 2 restaurants and gift shop. The overall stay was wonderful, bed was comfy, room was dark and quiet for a good nights sleep. The room was very clean. I appreciated the in shower toiletries. Parking was a little annoying and confusing as hotel guests, but we made it work and by checkout we figured it out and it was a breeze. We stayed in the Augustus tower as to have a non-smoking room. It was quite a distance from the pool and restaurants but again, not a dealbreaker. We made it work and got steps in. We ate at Legends Sportsbook, it was just ok, service was good until server went on break then forgot about us, but we weren't in a hurry. Food was ok, nothing spectacular. After a dip in the pool, we went to Johnny Rockets for milkshakes and late night tots. Both hit the spot. The gift shop was outrageous in price and I would've like to seen more toiletry options instead of clothing etc. My benadryl (Reactine) package with 3 pills was $15, outeageous even for hotel shop, especially if you had an immediate need like I did. We had a very pleasant stay and would highly recommend and will be back.

It was okay

Excellent hotel with wonderful amenities! Staff were friendly and knowledgeable!

Nice property but very poor signage to get you to the check in area. The area is under construction, but gps takes you to the motorcoach dropboff which is locked, then have to walk around the outside of the building to get in, then try and find your way.

Had good venue for concert

the staff were really friendly and the facility is well maintained...what we didn't like was paying full price for a room missing 1/2 the furniture....no couch, no coffee table, just the bed and a chair....not very comfortable for a couple in the room with nowhere to sit together.

good hotel

The property was amazing and the staff was great there were some really dirty areas right outside the building and some sketch people walking around but it’s an amazing place

Nice

In the middle of the night, we lost power on the wall that power the alarm clock, phone, lights and the plugs for our cell phones. It was fortunate that we used a power bar with a surge suppressor because the surge suppressor took the hit and protected our cell phone. The surge suppressor is no longer functional. Staff did were not concerned or sympathetic to the event. Disappointing.

The friendless was exceptional! The cleanliness was perfect.