staff were Wonderfull

Disappointing. Staff speaks little English so difficult to undersatnd things. Not well located near anything.

Very comfortable with a very good breakfast the only bad thing is that it is very isolated

Amazing experience. Conviniently located.

I really enjoyed staying at Hotel. The hotel is located in a safe quiet neighborhood. The staffs here are so friendly, responsible, hardworking, accountable, dedicated, determined, well mannered, and caring. The room was really clean, modern, and artistic.

Very nice

nothing ws unique about this place

Delicious breakfast, Love the ambience.

Good Hotel, closer to Igazu falls

We were first dissatisfied by the check in. My husband and I were placed in a room with 3 single beds when we booked 2 queens. We had two rooms booked and they wanted to place us in different floors. We informed them we couldn't as we had a minor with us. The room had no wifi. After complaining a different desk attendand placed us in a different floor. We were happy. Like most beds in Brazil the mattress is super uncomfortable, most hotels don't want to invest in good mattresses. Avoid a room overlooking the pool, they tend to be louder even past 10pm. Even though we had these problems overall we were satisfied with the hotel. The restaurant was really convenient and the food was simple but excellent.

Very nice hotel. Very clean, nice stuff and excellent location. I really can say just positive words.

Friendly employees

The profile pics looks good, but if you arrive you get ZERO benefit as a gold member, the room is noisy, brakfast too crowded, next time not here for sure

Overall was okay. The bar service is awful: extremely long delays to even be asked what we want, long delays to prepare anything, even an expresso, up to a point that I gave up and walked away from there. There was only one server “Bruno” who did a superb job, the only time I get to eat and drink something in the bar. All the other attempts, were awful and frustrated

Gran ubicación, excelente desayuno pero evite el primer piso debido al ruido.

Modern exterior and main entrance, otherwise a dated, generic hotel targeting large group tourism. Small, sparse poorly equipped rooms with lagging WiFi. Inedible gruel at breakfast and dinner. Avoid eating here, there is a modern mall with fast food near by. This place is barely tolerable for an overnight stay. Hotel.com VIP status is not recognized here, even though it is a VIP property.

was good. breakfast really good room condition soso. dryer in the room soooo old. need to change for real.

I was traveling with a service dod and they even prepared a small bed and water and food bowls for him in the room

Overall nice hotel, friendly staff and good breakfast and outdoor pool. I enjoyed my stay here.

Great attention, had a problem with the ac, got a change of room without even asking, great breakfast, you can see the place is old but well taken care of

Nice property with decent amenities and very friendly and accommodating staff. Needs a bit more attention to cleanliness in the rooms.

N/a

bright and comfortable enviroment and close to airport therefore more space available

I get to relax at the hotel. I like that they have pool table and ping pong table. Staffs were nice.

I liked the spacious feel of the hotel even though the whole property needs some attention. The bathroom in the room we stayed in needed minor repairs — the door frame was rotten, the hair dryer was hanging and the shower head was clogged up. Other than that, we liked the place.

Great pool area and shoppes in the lobby. There are few restaurants around other than in the hotel.

One of the nicer, mod price hotels in town. Staff is very friendly.

Didnt know it was a family oriented hotel .we are senior and there were children playing hallway ringing room bell. Lot of crying baby have nothing against children have 3 my own but was unable to relax and sleep.

Location of the property makes transport to and from the falls (both the Brazilian and Argentinian sides) and from the airport quite easy. Also, within a reasonable walking distance (about a mile) from downtown. However, our room was not clean. There were hairs in the bathroom and in the floors from a previous guest and there were very tiny ants crawling around the room. We complained and the room was "recleaned", but there were still hairs in the shower and my bottoms of my feet were covered in dirt after walking barefoot in the floor. Absolutely unacceptable in terms of cleanliness. The staff seemed mopey, as though they didn't want to be there. The breakfast was mediocre. The coffee was quite good, but all of the breads were dry from being left out too long. I would not recommend this hotel.

Nice property nice lobby. Good Breakfast and nice pool area

Nice staff and food ;-P

I stayed three nights at the hotel visiting the cataratas. The hotel is a nice family friendly hotel.