When we arrived to the hotel we got a room that was dirty and crawling with ants, we tried to cancel our stay for the week due to unsanitary reasons and wanted to find alternative accomodation for the rest of our stay in Crete. The hotel staff was not willing to give us any refund but wanted to change us to a room they called an upgrade due to better view from the balcony. Same type of room and maybe a bit cleaner, but still not a room i would book again. The hotel staff could with ease have put a smile on their face when encountering guests, but it seemed as if most of them couldnt be bothered, The website states that the hotel have laundry service, but that is a third party service you have to order one day in advance. Its kind of far away from the Agia marina main street, but it is a long and only up hill if you want to walk. The restaurant/bar is expencive compared to other hotels nearby and not particulary good tasting either. Breakfast is ok, a good variety of dishes and probably the best thing we experienced during our stay. The number of sunbeds by the pool is maybe 1/5th of the hotels guest capasity, so every morning there is a race to get the best spot, snooze you looze. Pictures on the website seems to be fairly nice but is not honest, i guess the pictures are taken some years ago. All in all, my experience with this hotel is that they do not live up to what they say in their hotel info on the website, and we will not come back again.

Excellent, comfortable rooms; spacious, comfortable facilities; great views; excellent food; very friendly personnel. Great price for all of that.

Just the walk up to this hotel alone is picturesque…. The hotel rooms are lovely and spacious

Excellent..Excellent...Excellent. Location, good value of money, warm atmosphere

Everything was great, all staff is friendly, the hotel is really cleaned and everything is new, the hotel is located in a amazing area close to the center but is really calm. It was an amazing experience, for sure i will return in this hotel

A little far from the main road. There is a shuttle bus however, but there is a bit of a gap between 6pm - 9pm where there is no service. The walk is all uphill and brutal in the heat. Staff were hit and miss. The older gentlemen was quite rude during breakfast service and when he drove the shuttle bus. The hotel tried to also charge us city tax twice. The room wasn’t the best, bed wasn’t the most comfortable, the bathroom was tiny, I had to turn sideways in the shower. You have to pay extra for a safe in the room, which is wierd. The keys are magnetic, so be careful around your wallet and phone Pool area was nice, overall the price is reflective of the quality of hotel. Tv was small and didn’t have any English channels.

very clean and very friendly staff we had a wonderful view on the sea

It is a very beautiful property - the garden is wonderful - full with palm trees and pomegranates and flowers. They did not respond to messages through the app but everything was in order when we arrived. Breakfast is complex and tasty, the only problem is now with covid procedures that you have to stay in queue and being served by staff. The rooms were clean and modern. We were not bothered by the position on the hill as we rented a car. We would probably book again in the next years. 😊